8x8 vs Aircall: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for 8x8 and Aircall side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, 8x8 leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
8x8
Cloud contact center and communications platform
Best for you if:
- • You want all-in-one platform
Aircall
Cloud phone system for sales & support. Instant global numbers
Best for you if:
- • You want good cloud phone system
| At a Glance | 8x8 | Aircall |
|---|---|---|
Starts at | From $24/user/mo, billed monthly X2 plan | From $30/user/mo, billed monthly Essentials plan |
Category | Call Center Customer Support | Communication Customer Support |
Rating | n/a | 4.3/5 G2 4.4 · Capterra 4.2 2,126 reviews |
Free plan | No | No |
Watch out for | n/a | Minimum 3 users required for all plans. |
Choose 8x8 or Aircall?
Choose 8x8 if
- You want all-in-one platform
- You want global reach
- Budget matters ($24/user/mo, billed monthly vs $30/user/mo, billed monthly)
- You work in call center, not communication
Choose Aircall if
- You want good cloud phone system
- You want CRM integrations
- You work in communication, not call center
In-Depth Analysis
8x8
Cloud contact center and communications platform
8x8's pricing for X2 at $24/user/month is competitive for basic unified communications.
Strengths
- Pro: All-in-one platform
- Pro: Global reach
- Pro: Good uptime
Weaknesses
- Con: Complex pricing
- Con: Learning curve
Key features
Aircall
Cloud phone system for sales & support. Instant global numbers
Aircall's pricing is on the higher side compared to some market alternatives, especially with the "Essentials" tier starting at $30 per user/month and the "Professional" tier at $50 per user/month.
Watch out
Minimum 3 users required for all plans.
Strengths
- Pro: Good cloud phone system
- Pro: CRM integrations
- Pro: Easy setup
- Pro: Good analytics
- Pro: International numbers
Weaknesses
- Con: Expensive
- Con: Per-user pricing
- Con: Call quality varies
- Con: Limited features vs competitors
- Con: Support varies
Key features
Plans and prices: 8x8 vs Aircall
| Tool | Plans and prices | Source |
|---|---|---|
| 8x8 |
| 8x8.com read Oct 4, 2026 |
| Aircall |
| aircall.io/pricing read Oct 31, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on 8x8 pricing and Aircall pricing.
Key Takeaways
8x8
- Lower entry price: $24/user/mo, billed monthly vs $30/user/mo, billed monthly
Aircall
- Choose if you want cloud phone system for sales & support. Instant global numbers
What the data shows
On the data below, 8x8 leads on lower entry price. We do not name an overall winner for this pair.
- Only Aircall has a published user rating (4.3/5 from 2,126 reviews); 8x8 has none we can show.
- 8x8 has the lower entry price: $24/user/mo, billed monthly (X2) against $30/user/mo, billed monthly (Essentials) for Aircall.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do 8x8 and Aircall compare in 2026?
On the data below, 8x8 leads on lower entry price. We do not name an overall winner for this pair. Only Aircall has a published user rating (4.3/5 from 2,126 reviews); 8x8 has none we can show. 8x8 has the lower entry price: $24/user/mo, billed monthly (X2) against $30/user/mo, billed monthly (Essentials) for Aircall.
What are 8x8 and Aircall used for?
8x8: Cloud contact center and communications platform. Aircall: Cloud phone system for sales & support. Instant global numbers.
What does 8x8 cost vs Aircall?
8x8's cheapest paid plan is X2 at $24/user/mo, billed monthly. Aircall's cheapest paid plan is Essentials at $30/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between 8x8 and Aircall?
8x8's main strength: all-in-one platform. Aircall's main strength: good cloud phone system.