RingCentral vs Zoom: Which Should You Choose in 2026?
Choosing between RingCentral and Zoom comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
RingCentral
Cloud communications and contact center solutions
Best for you if:
- • You need communication features specifically
- • You need cloud communications and contact center solutions
- • You need professional-grade features
Zoom
Video communications platform
Best for you if:
- • You want the higher-rated option (8.8/10 vs 0.0/10)
- • You want to try before committing
- • You need screen sharing features specifically
- • Video conferencing platform
- • Meetings and webinars
| At a Glance |  Zoom | |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Communication | Screen Sharing |
Rating | —/100 | 88/100 |
| Feature | RingCentral | Zoom |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 88 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 94 | 0 |
| Categories | Communication | Screen SharingMeeting Scheduling |
Understanding the Differences
Both RingCentral and Zoom solve similar problems, but they approach them differently.RingCentral positions itself as "cloud communications and contact center solutions" while Zoomfocuses on "video communications platform". These differences matter depending on what you're trying to accomplish.
When to Choose RingCentral
RingCentral makes sense if you're looking for a comprehensive paid solution.
When to Choose Zoom
Zoom is worth considering if you need a flexible option with both free and paid tiers tool. Scoring 88/100, it edges ahead in our evaluation.
Who Should Use What?
Bootstrapped or small team?
Zoom won't cost you anything to start, which is exactly what early-stage teams need.
We'd pick: Zoom
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Zoom is built for teams that are leveling up.
We'd pick: Zoom
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. RingCentral is built for organizations like yours.
We'd pick: RingCentral
Still not sure? Answer these 3 questions
How much can you spend?
Want to test first? Zoom has a free tier to get you started.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Zoom higher (88/100). But the community has upvoted RingCentral more (94 votes). Pick your source of truth.
Key Takeaways
What Zoom Does Better
- Higher overall score (88/100)
- Our recommendation for most use cases
Consider RingCentral If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Zoom (88/100). But the honest answer is that "better" depends on your situation. Zoom scores higher in our analysis, but RingCentral might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is RingCentral or Zoom better?
Based on our analysis, Zoom scores higher with 88/100. RingCentral ispaid while Zoom is freemium. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from RingCentral to Zoom easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do RingCentral and Zoom offer free trials?
Most software in this category offers free trials or free tiers. RingCentral is paid with potential trial.Zoom is freemium with a free tier. Visit their websites for current trial offers.