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21863 reviews tracked·2 press mentions

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Enterprise security

Biggest con

Complex pricing

TL;DR - Cisco Webex

  • Webex is Cisco's video conferencing and collaboration platform
  • It provides meetings, messaging, and calling for enterprises
  • Free tier available, Business at $25/user/month
Pricing: Free plan available
Best for: Growing teams
4.3/5 across review platforms

What is Cisco Webex?

Editorial review
Cisco Webex is an enterprise collaboration platform for video meetings, messaging, and calling. HD video and AI features like noise removal and transcription. Hardware integration with Webex devices for meeting rooms. Security and compliance for regulated industries. Webex Suite combines meetings, messaging, and calling. Enterprise-grade collaboration from a company enterprises trust.

Pros & Cons

Pros

  • Enterprise security
  • Reliable quality
  • Full suite

Cons

  • Complex pricing
  • Less intuitive

Ratings Across the Web

4.3(21,863 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Video conferencingMeetingsCallingWebinarsWhiteboardCisco ecosystem

Pricing Plans

Pricing checked Jul 6, 2026

Free

Free

  • Unlimited meetings up to 40 min
  • Up to 100 attendees
  • Screen sharing with annotation
  • Local recording
  • Advanced noise cancellation

Enterprise

Custom

  • AI Assistant included
  • Up to 1000 attendees
  • Unlimited cloud recording
  • FedRAMP authorized security
  • Webex events

Reviews

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4.3/5

Across 21,863 verified user reviews on G2, Capterra

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Cisco Webex FAQ

How does Cisco Webex support enterprise-level security and compliance?

Cisco Webex is designed with enterprise security and compliance in mind, making it suitable for regulated industries. It provides robust protection for video meetings, messaging, and calling within the platform.

Which teams would benefit most from using Cisco Webex?

Teams in large organizations, especially those in regulated industries, would find Cisco Webex most beneficial due to its enterprise-grade security and compliance features. It also suits teams requiring reliable video conferencing and a full collaboration suite.

How does Cisco Webex compare to Zoom for video conferencing?

Cisco Webex offers a full collaboration suite with enterprise security and reliable quality, which can be a key differentiator for large organizations. While both provide video conferencing, Webex emphasizes its integrated calling and messaging within a single platform.

What kind of hardware integrations does Cisco Webex offer?

Cisco Webex offers hardware integration specifically with Webex devices for meeting rooms. This allows for a seamless and integrated experience when conducting video conferences in physical spaces.

What are the main trade-offs when choosing Cisco Webex?

One of the main trade-offs when choosing Cisco Webex is its complex pricing structure, which might require careful consideration. Additionally, some users may find the platform less intuitive compared to other options.

Does Cisco Webex include a free tier?

Yes, Cisco Webex is available on a free tier, allowing users to experience basic functionalities. Paid plans are also offered for those who require more extensive usage and advanced features.

How does Webex utilize AI to enhance meetings?

Webex incorporates AI features to improve the meeting experience, such as noise removal to ensure clearer audio. It also provides transcription capabilities, which can be useful for reviewing meeting content.

Source: webex.com

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