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Coverage from Wired The Verge
30,473 reviews tracked 215 press mentions

The Bottom Line

Best for
Enterprises already standardized on Microsoft 365, Teams is the cheapest default and integrates tighter than any third-party chat tool. Less appealing for small teams or startups who prefer Slack's daily-driver UX and aren't locked into M365.
Price
From $4/mo (free plan available). Compare plans

Key facts

  • Enterprise communication hub deeply integrated with Microsoft 365
  • Chat, meetings, files, and apps in one platform
  • Full phone system capabilities for business communication

Pros

  • Microsoft 365 integration
  • Full collaboration suite
  • Free tier

Cons

  • Can be overwhelming
  • Requires Microsoft ecosystem

What is Microsoft Teams?

Editorial review
Microsoft Teams is a collaboration platform combining chat, meetings, and file sharing. Deeply integrated with Microsoft 365 for documents and email. Channels organize team communication by topic. Video meetings with Together mode and background effects. Third-party apps extend functionality. Where Microsoft 365 users work together.

Ratings Across the Web

4.4 (30,473 reviews)

Microsoft Teams holds an aggregate rating of 4.4 out of 5 from 30,473 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Teams and channels
  • Video meetings
  • File collaboration
  • App integrations
  • Phone system
  • Together mode

Pricing Plans

Free Trial

Pricing checked Sep 30, 2026

Microsoft Teams plans and prices, checked September 2026
PlanPriceDetails
Free

$0

  • Unlimited chat
  • 100 participants in meetings
  • 60-minute meeting limit
+1 more
  • 5GB cloud storage
Essentials

$4/user/month

  • 30-hour meetings
  • 300 participants
  • 10GB cloud storage
+1 more
  • Phone/web support
Business Basic

$6/user/month

  • Longer meetings
  • Webinars
  • 1TB cloud storage
+1 more
  • Business email
Business Standard

$12.5/user/month

  • All Basic features
  • Desktop Office apps
  • Premium templates

Is Microsoft Teams worth the price?

Good value

Microsoft Teams is the most cost-effective business communication platform when bundled with Microsoft 365.

The free plan is functional but limited (60-min meetings, 5 GB storage). Teams Essentials at $4/user/mo is the cheapest paid business tier on the market.

The real value is M365 Business Basic ($6/user) which adds 1 TB storage and Office web apps, hard for competitors to match.

Full Microsoft Teams pricing: every plan, hidden costs and alternatives

How Microsoft Teams's pricing compares

At $4/user/mo, Microsoft Teams is the most affordable of its 4 comparable direct competitors.

Microsoft Teams
$4
$8.75

Entry paid plan, monthly, per user. Pricing checked Sep 30, 2026.

Reviews

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4.4/5

Across 30,473 verified user reviews on G2, Capterra

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Best Microsoft Teams Alternatives

Top alternatives based on features, pricing, and user needs.

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Microsoft Teams FAQ

How does Microsoft Teams facilitate team communication?

Microsoft Teams organizes team communication through channels, allowing users to discuss specific topics. It combines chat, meetings, and file sharing within a single platform. This helps teams keep conversations and relevant documents together.

Which teams would benefit most from using Microsoft Teams?

Teams already utilizing Microsoft 365 would find Microsoft Teams particularly beneficial due to its deep integration with Microsoft 365 documents and email. It is well-suited for organizations seeking a comprehensive collaboration suite. The platform helps streamline workflows for users within the Microsoft ecosystem.

How does Microsoft Teams compare to Slack for team collaboration?

Microsoft Teams offers a full collaboration suite deeply integrated with Microsoft 365, combining chat, meetings, and file sharing. Slack primarily focuses on chat and channel-based communication, though it also supports integrations. Teams is often favored by organizations already invested in the Microsoft ecosystem.

What kind of limitations might users encounter with Microsoft Teams?

Users might find Microsoft Teams to be overwhelming due to its extensive features and functionalities. It also generally requires users to be part of the Microsoft ecosystem to fully leverage its integrations. This can be a trade-off for those not already using Microsoft products.

Does Microsoft Teams include a free tier for users?

Yes, Microsoft Teams is available on a free tier, allowing users to access basic collaboration features. Paid plans are also offered, which provide more extensive usage and advanced functionalities. This allows teams to scale their use as needed.

Can users extend the functionality of Microsoft Teams?

Yes, users can extend the functionality of Microsoft Teams through the integration of third-party applications. This allows teams to customize their workspace with tools relevant to their specific workflows. The platform is designed to be adaptable through these app integrations.

How do video meetings work within Microsoft Teams?

Microsoft Teams supports video meetings with features like Together mode, which creates a shared virtual background for participants. It also includes various background effects to enhance privacy or professionalism. These features aim to make virtual meetings more engaging and personalized.

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