Microsoft Teams vs Cisco Webex: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Microsoft Teams and Cisco Webex side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Microsoft Teams leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Microsoft Teams
Unite chat, meetings, and files with Microsoft 365
Best for you if:
- • You want microsoft 365 integration
Cisco Webex
Video conferencing & collaboration
Best for you if:
- • You want enterprise security
| At a Glance | Microsoft Teams | Cisco Webex |
|---|---|---|
Starts at | Free plan, paid from $4/user/mo, billed monthly Essentials plan | Free plan |
Category | Communication Productivity | Communication Video Conferencing |
Rating | 4.4/5 G2 4.4 · Capterra 4.5 30,473 reviews | 4.1/5 G2 4.2 · Capterra 4.4 · SourceForge 2.0 20,107 reviews |
Free plan | Yes | Yes |
Choose Microsoft Teams or Cisco Webex?
Choose Microsoft Teams if
- You want microsoft 365 integration
- You want full collaboration suite
Choose Cisco Webex if
- You want enterprise security
- You want reliable quality
In-Depth Analysis
Microsoft Teams
Unite chat, meetings, and files with Microsoft 365
Microsoft Teams is the most cost-effective business communication platform when bundled with Microsoft 365.
Strengths
- Pro: Microsoft 365 integration
- Pro: Full collaboration suite
- Pro: Free tier
Weaknesses
- Con: Can be overwhelming
- Con: Requires Microsoft ecosystem
Key features
Cisco Webex
Video conferencing & collaboration
Webex's pricing is generous for small teams with its robust Free tier offering unlimited meetings up to 40 minutes and 100 attendees.
Strengths
- Pro: Enterprise security
- Pro: Reliable quality
- Pro: Full suite
Weaknesses
- Con: Complex pricing
- Con: Less intuitive
Key features
Plans and prices: Microsoft Teams vs Cisco Webex
| Tool | Plans and prices | Source |
|---|---|---|
| Microsoft Teams |
| teams.microsoft.com read Sep 30, 2026 |
| Cisco Webex |
| webex.com/pricing read Oct 31, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Microsoft Teams pricing and Cisco Webex pricing.
Key Takeaways
Microsoft Teams
- Higher user rating: 4.4/5 vs 4.1/5
Cisco Webex
- Choose if you want video conferencing & collaboration
What the data shows
On the data below, Microsoft Teams leads on higher user rating. We do not name an overall winner for this pair.
- Microsoft Teams has the higher user rating (4.4/5 from 30,473 reviews for Microsoft Teams, 4.1/5 from 20,107 reviews for Cisco Webex).
- Microsoft Teams starts at $4/user/mo, billed monthly; Cisco Webex has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Microsoft Teams and Cisco Webex compare in 2026?
On the data below, Microsoft Teams leads on higher user rating. We do not name an overall winner for this pair. Microsoft Teams has the higher user rating (4.4/5 from 30,473 reviews for Microsoft Teams, 4.1/5 from 20,107 reviews for Cisco Webex). Microsoft Teams starts at $4/user/mo, billed monthly; Cisco Webex has no public paid plan price on file. Both have a free plan.
What are Microsoft Teams and Cisco Webex used for?
Microsoft Teams: Unite chat, meetings, and files with Microsoft 365. Cisco Webex: Video conferencing & collaboration.
What does Microsoft Teams cost vs Cisco Webex?
Microsoft Teams's cheapest paid plan is Essentials at $4/user/mo, billed monthly; it also has a free plan. Cisco Webex has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between Microsoft Teams and Cisco Webex?
Microsoft Teams's main strength: microsoft 365 integration. Cisco Webex's main strength: enterprise security.