Reviews onG2Capterra
512 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
Biggest con
Service is only available in the USA and Canada.
TL;DR - Grasshopper
- Grasshopper is a virtual phone system designed for entrepreneurs and small businesses, offering dedicated business numbers and features to professionalize communications.
- It provides unlimited users and extensions, mobile/desktop apps, and various call management features like custom greetings and call forwarding.
- The service is exclusively available in the USA and Canada and aims to separate work from personal communications while offering integrations with other business tools.
Pricing: Paid only
Best for: Enterprises & pros
4.1/5 across review platforms
What is Grasshopper?
Grasshopper is a virtual phone system for entrepreneurs and small businesses. Get a business phone number with professional features on your personal phone.
Available on: Web, iOS, Android, Windows, macOS
Pros & Cons
Pros
- Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
- Offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses.
- Includes mobile and desktop applications for iOS, Android, and desktop, allowing users to stay connected on the go.
- Features advanced call management capabilities such as custom greetings, call forwarding, call routing, and call recording.
- Integrates with essential business services through exclusive discounts, including Ruby virtual receptionist, LegalZoom, TransUnion, and WordPress.
Cons
- Service is only available in the USA and Canada.
- Specific pricing details beyond 'starting as low as $14/month' are not provided without selecting a plan.
- While it offers virtual fax, it's limited to receiving faxes as PDF files via email, not sending.
Ratings Across the Web
4.1(512 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Virtual numberCall forwardingVoicemailBusiness textingMobile app
Pricing Plans
7-day Free TrialPricing checked Jun 16, 2026
True Solo
$14/month
- 1 phone number
- 1 extension
- Unlimited calls and texts
- Business texting
Solo Plus
$25/month
- 1 phone number
- 3 extensions
- Unlimited calls and texts
- Custom greetings
Small Business
$80/month
- 4 phone numbers
- Unlimited extensions
- Unlimited calls and texts
- Simultaneous call handling
Reviews
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4.1/5
Across 512 verified user reviews on Capterra, G2
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Grasshopper FAQ
What types of business phone numbers can I get with Grasshopper?
Grasshopper offers several types of business phone numbers including toll-free numbers (833, 844, 855, 866, 877, 888, or true 800 numbers), vanity numbers like 1-800-YOURBIZ, and local numbers in any city of your choice. You also have the option to port your existing business number to Grasshopper.
Does Grasshopper support multiple users and extensions?
Yes, Grasshopper supports unlimited users at no extra cost and includes free unlimited extensions. You can easily add multiple users with their own extensions and customize call forwarding options for each.
What kind of virtual phone extensions are available?
Grasshopper provides three key types of virtual extensions: Information extensions for sharing business details like hours, Department extensions to route callers to specific teams, and Person extensions to direct calls to individual team members.
Can I use Grasshopper on different devices?
Yes, Grasshopper is accessible through mobile apps for iOS and Android devices, as well as a desktop application. This allows you to make and receive calls and texts from your business number regardless of your location.
What are some of the advanced calling features included with Grasshopper?
Grasshopper includes features such as call forwarding to personal phones or team members, automatic call recording for all inbound and outbound calls, custom greetings, and the ability to accept simultaneous calls. It also supports VoIP/Wi-Fi calling for reliable communication.
In which regions is Grasshopper currently available?
Grasshopper is currently available only in the USA and Canada. The service is not available in other regions at this time.
Source: grasshopper.com