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Reviews on G2 Capterra
515 reviews tracked

The Bottom Line

Price
From $14/mo, billed monthly, free trial. Compare plans

Key facts

  • Grasshopper is a virtual phone system designed for entrepreneurs and small businesses, offering dedicated business numbers and features to professionalize communications.
  • It provides unlimited users and extensions, mobile/desktop apps, and various call management features like custom greetings and call forwarding.
  • The service is exclusively available in the USA and Canada and aims to separate work from personal communications while offering integrations with other business tools.

Pros

  • Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
  • Offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses.
  • Includes mobile and desktop applications for iOS, Android, and desktop, allowing users to stay connected on the go.
  • Features advanced call management capabilities such as custom greetings, call forwarding, call routing, and call recording.
  • Integrates with essential business services through exclusive discounts, including Ruby virtual receptionist, LegalZoom, TransUnion, and WordPress.

Cons

  • Service is only available in the USA and Canada.
  • While it offers virtual fax, it's limited to receiving faxes as PDF files via email, not sending.

What is Grasshopper?

Grasshopper is a virtual phone system for entrepreneurs and small businesses. Get a business phone number with professional features on your personal phone.

Available on: Web, iOS, Android, Windows, macOS

Ratings Across the Web

4.1 (515 reviews)

Grasshopper holds an aggregate rating of 4.1 out of 5 from 515 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Virtual number
  • Call forwarding
  • Voicemail
  • Business texting
  • Mobile app

Pricing Plans

7-day Free Trial

Pricing checked Oct 5, 2026. Source: grasshopper.com/pricing, read Oct 5, 2026

Grasshopper plans and prices, checked October 2026
Plan Price Details
True Solo

$14/month

  • 1 phone number
  • 1 extension
  • Unlimited calls and texts
+1 more
  • Business texting
Solo Plus

$25/month

  • 1 phone number
  • 3 extensions
  • Unlimited calls and texts
+1 more
  • Custom greetings
Small Business

$80/month

  • 4 phone numbers
  • Unlimited extensions
  • Unlimited calls and texts
+1 more
  • Simultaneous call handling

Is Grasshopper worth the price?

Good value

Grasshopper's pricing is fair for solo entrepreneurs and small teams, but can become expensive for growing businesses.

The 'True Solo' plan at $14/month offers good value for a single user, while the 'Small Business' plan at $80/month is quite a jump for only 4 numbers. It's best for individuals and very small businesses needing a dedicated business line.

Full Grasshopper pricing: every plan, hidden costs and alternatives

Email me when Grasshopper changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Grasshopper by the numbers

Toolradar data: Grasshopper's entry paid plan ($14/mo, billed monthly) ranks #3 of 17 for price among the Call Center tools with a verified entry price and no stated unit, where the median is $35/mo. As of Nov 2026.

Grasshopper compared with 56 Call Center tools on Toolradar, as of Nov 2026
Metric Grasshopper Peer median Position (1 is best)
Entry paid plan $14/mo, billed monthly $35/mo #3 of 17 tools with no stated price unit, verified price
Free plan No 14% have one n/a
Listed as an alternative to 4 tools 3 #24 of 56 (joint)
Integrations listed 1 3 #9 of 9 tools with at least one integration recorded
User rating 4.1/5 (across the web, 515 ratings) 4.3/5 #23 of 29 (joint) tools with 20+ reviews

Listed as an alternative to: #24 on 2026-10-16 to #24 on 2026-11-02 (rank among 56 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Call Center data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Grasshopper by the numbers”, Nov 2026.

Reviews

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4.1/5

Across 515 verified user reviews on Capterra, G2

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Grasshopper FAQ

What types of business phone numbers can I get with Grasshopper?

Grasshopper offers several types of business phone numbers including toll-free numbers (833, 844, 855, 866, 877, 888, or true 800 numbers), vanity numbers like 1-800-YOURBIZ, and local numbers in any city of your choice. You also have the option to port your existing business number to Grasshopper.

Does Grasshopper support multiple users and extensions?

Yes, Grasshopper supports unlimited users at no extra cost and includes free unlimited extensions. You can easily add multiple users with their own extensions and customize call forwarding options for each.

What kind of virtual phone extensions are available?

Grasshopper provides three key types of virtual extensions: Information extensions for sharing business details like hours, Department extensions to route callers to specific teams, and Person extensions to direct calls to individual team members.

Can I use Grasshopper on different devices?

Yes, Grasshopper is accessible through mobile apps for iOS and Android devices, as well as a desktop application. This allows you to make and receive calls and texts from your business number regardless of your location.

What are some of the advanced calling features included with Grasshopper?

Grasshopper includes features such as call forwarding to personal phones or team members, automatic call recording for all inbound and outbound calls, custom greetings, and the ability to accept simultaneous calls. It also supports VoIP/Wi-Fi calling for reliable communication.

In which regions is Grasshopper currently available?

Grasshopper is currently available only in the USA and Canada. The service is not available in other regions at this time.

How does Grasshopper pricing compare with other Call Center tools?

Grasshopper's entry paid plan ($14/mo, billed monthly) ranks #3 of 17 for price among the Call Center tools with a verified entry price and no stated unit, where the median is $35/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

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