The Bottom Line
Entry price
Paid plans only
Biggest pro
Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
Biggest con
Service is only available in the USA and Canada.
TL;DR - Grasshopper
- Grasshopper is a virtual phone system designed for entrepreneurs and small businesses, offering dedicated business numbers and features to professionalize communications.
- It provides unlimited users and extensions, mobile/desktop apps, and various call management features like custom greetings and call forwarding.
- The service is exclusively available in the USA and Canada and aims to separate work from personal communications while offering integrations with other business tools.
What is Grasshopper?
Available on: Web, iOS, Android, Windows, macOS
Pros & Cons
Pros
- Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
- Offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses.
- Includes mobile and desktop applications for iOS, Android, and desktop, allowing users to stay connected on the go.
- Features advanced call management capabilities such as custom greetings, call forwarding, call routing, and call recording.
- Integrates with essential business services through exclusive discounts, including Ruby virtual receptionist, LegalZoom, TransUnion, and WordPress.
Cons
- Service is only available in the USA and Canada.
- While it offers virtual fax, it's limited to receiving faxes as PDF files via email, not sending.
Ratings Across the Web
Grasshopper holds an aggregate rating of 4.1 out of 5 from 515 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
7-day Free TrialPricing checked Sep 14, 2026
True Solo
$14/month
- 1 phone number
- 1 extension
- Unlimited calls and texts
- Business texting
Solo Plus
$25/month
- 1 phone number
- 3 extensions
- Unlimited calls and texts
- Custom greetings
Small Business
$80/month
- 4 phone numbers
- Unlimited extensions
- Unlimited calls and texts
- Simultaneous call handling
Is Grasshopper worth the price?
Grasshopper's pricing is fair for solo entrepreneurs and small teams, but can become expensive for growing businesses.
The 'True Solo' plan at $14/month offers good value for a single user, while the 'Small Business' plan at $80/month is quite a jump for only 4 numbers. It's best for individuals and very small businesses needing a dedicated business line.
Reviews
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Across 515 verified user reviews on Capterra, G2
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Grasshopper FAQ
What types of business phone numbers can I get with Grasshopper?
Does Grasshopper support multiple users and extensions?
What kind of virtual phone extensions are available?
Can I use Grasshopper on different devices?
What are some of the advanced calling features included with Grasshopper?
In which regions is Grasshopper currently available?
Source: grasshopper.com