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Freshsales vs Relaticle: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Freshsales and Relaticle side by side. This page compares data; it is not a hands-on review.

On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 1,859 user reviews compared Pricing checked Oct 1, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Freshsales

AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.

Best for you if:

  • • You want good CRM

Relaticle

Open-source AI CRM for people who sell without a sales team

Best for you if:

  • • You want free to self-host under AGPL-3.0, with unlimited users and records
At a glance: Freshsales vs Relaticle
At a Glance
Freshsales Freshsales
Relaticle Relaticle
Starts at
Free plan, paid from $9/user/mo, billed monthly Growth plan
Free plan
Category
CRM Sales Engagement
AI Agents CRM
Rating
4.5/5 G2 4.5 · Capterra 4.5 1,859 reviews n/a
Free plan
Yes Yes

Choose Freshsales or Relaticle?

Freshsales

Choose Freshsales if

  • You want good CRM
  • You want fair pricing
  • You work in CRM, not AI agents
Relaticle

Choose Relaticle if

  • You want free to self-host under AGPL-3.0, with unlimited users and records
  • You want priced per workspace, so adding teammates never changes the bill
  • You work in AI agents, not CRM

In-Depth Analysis

Freshsales Freshsales

AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.

Good value

Freshsales offers a very generous Free tier for up to 3 users, making it accessible for small teams.

Strengths

  • Pro: Good CRM
  • Pro: Fair pricing
  • Pro: Good features
  • Pro: Active development
  • Pro: Freshworks ecosystem

Weaknesses

  • Con: Per-user pricing
  • Con: Learning curve
  • Con: Better alternatives exist
  • Con: Feature gaps
  • Con: Support varies

Key features

Sales CRM AI scoring Built-in phone Email sequences Pipeline management Automation

Relaticle Relaticle

Open-source AI CRM for people who sell without a sales team

Good value

Relaticle's pricing is generous for a team-based AI CRM, with a true $0 self-hosted tier that includes unlimited users and records.

Strengths

  • Pro: Free to self-host under AGPL-3.0, with unlimited users and records
  • Pro: Priced per workspace, so adding teammates never changes the bill
  • Pro: AI agents read and update the CRM through the MCP server
  • Pro: Rela shows each change as a card you approve before it is saved

Weaknesses

  • Con: No SOC 2 or ISO 27001 certification yet
  • Con: No native mobile apps
  • Con: Fewer ready-made integrations than older CRMs; other tools connect through the REST API or MCP
  • Con: Self-hosting means you run updates and backups yourself

Key features

Companies, people, opportunities, tasks and notes Custom fields on your records Opportunity pipeline board with your own stages MCP server for Claude and ChatGPT Rela, the built-in AI assistant, with approval before each change REST API

Plans and prices: Freshsales vs Relaticle

Plans and prices of Freshsales and Relaticle, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Freshsales
  • Free: Free
  • Growth: $9/user/mo, billed monthly
  • Pro: $39/user/mo, billed monthly
  • Enterprise: Custom pricing
freshworks.com/crm/sales read Sep 30, 2026
Relaticle
  • Self-hosted: Free
  • Cloud Pro: Custom pricing
  • Cloud Scale: Custom pricing
  • Enterprise: Custom pricing
relaticle.com read Oct 1, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Freshsales pricing and Relaticle pricing.

Key Takeaways

Freshsales

  • Choose if you want AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline

Relaticle

  • Choose if you want open-source AI CRM for people who sell without a sales team

What the data shows

On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

  • Only Freshsales has a published user rating (4.5/5 from 1,859 reviews); Relaticle has none we can show.
  • Freshsales starts at $9/user/mo, billed monthly; Relaticle has no public paid plan price on file.
  • Both have a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Freshsales and Relaticle compare in 2026?

On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Freshsales has a published user rating (4.5/5 from 1,859 reviews); Relaticle has none we can show. Freshsales starts at $9/user/mo, billed monthly; Relaticle has no public paid plan price on file. Both have a free plan.

What are Freshsales and Relaticle used for?

Freshsales: AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline. Relaticle: Open-source AI CRM for people who sell without a sales team.

What does Freshsales cost vs Relaticle?

Freshsales's cheapest paid plan is Growth at $9/user/mo, billed monthly; it also has a free plan. Relaticle has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 1, 2026.

What's the main difference between Freshsales and Relaticle?

Freshsales's main strength: good CRM. Relaticle's main strength: free to self-host under AGPL-3.0, with unlimited users and records.

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