Freshworks

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Customer Support · AI & Automation · AI Assistants

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9
products · 7 with a free plan: $9/user/mo
lowest paid plan · Freshsales: 4.4/5
average rating · 7.8k reviews

Listed since 2026

9 products tracked

9 products by Freshworks

ProductCategoryEntry priceRating

Freshdesk
Scale support with smart ticketing, automation, and AI
#10 (joint) most-listed alternative in AI Assistants 9 alternatives
Customer Support
from $19/agent/mo
checked Oct 30, 2026
4.4(3.8k)
Freshsales
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
#10 most-listed alternative in AI & Automation 7 alternatives
CRM
from $9/user/mo · free plan
checked Sep 30, 2026
4.5(1.9k)
Freshping
Free website uptime monitoring
7 alternatives
Monitoring
from $11/mo · free plan
checked Oct 5, 2026
4.6(993)
Freshchat
Modern messaging software for sales and customer engagement
6 alternatives
Customer Support
from $19/mo · free plan
checked Oct 3, 2026
4.3(656)
Freshteam
Empower business teams with purpose-built service delivery and AI-powered automation.
6 alternatives
Workflow Automation
Paid
4.4(290)
Freshcaller
Cloud phone system for support teams
Customer Support
from $15/agent/mo · free plan
checked Nov 1, 2026
4.1(132)
Freshmarketer
AI-powered marketing automation for lead generation, multichannel engagement, and revenue growth.
Email
from $49/mo · free plan
checked Oct 24, 2026
4.2(60)
Freshsuccess
AI-powered customer service platform for faster, more accurate resolutions and empowered teams.
Customer Support
Freemium
checked Oct 2, 2026
4.5(22)
Freshworks MCP
Official Freshworks (Freshdesk) MCP server for help desk
6 alternatives
AI & Automation
Freemium
No rating yet

Entry price: the cheapest paid plan on each vendor's pricing page, checked Sep 30 to Nov 1, 2026. Ratings: Toolradar reviews, or the review sites' average (G2, Capterra, Trustpilot and others) with their count when we have too few of our own. Rankings: Toolradar Data, Oct 31, 2026.

Freshworks competitors

Companies whose products Toolradar lists as alternatives to Freshworks's.

ZohoZoho CRM, Zoho Desk

AtlassianJira Service Management

Monday.commonday.com

ServiceNowServiceNow

Freshworks: Frequently Asked Questions

What products does Freshworks make?

Toolradar lists 9 Freshworks products: Freshdesk, Freshsales, Freshping, Freshchat and Freshteam, plus 4 more.

Does Freshworks have a free plan?

Yes. 7 of 9 products have a free option: Freshsales (freemium), Freshping (freemium), Freshchat (freemium), Freshcaller (freemium) and Freshmarketer (freemium).

How much does Freshworks cost?

Entry paid plans, read on Freshworks's pricing pages: Freshsales from $9/user/mo (checked Sep 30, 2026), Freshping from $11/mo (checked Oct 5, 2026) and Freshcaller from $15/agent/mo (checked Nov 1, 2026).

Who are Freshworks's competitors?

Companies whose products Toolradar lists as alternatives to Freshworks's: Zoho (Zoho CRM, Zoho Desk), Zendesk, Intercom, Drift, Gorgias and Atlassian (Jira Service Management).