10 Best Chatbots Tools in 2026

Zendesk is a customer service platform that helps businesses build better customer relationships. Ticketing system organizes support requests. Live chat and messaging for real-time help. Knowledge base empowers customer self-service. AI features assist agents and customers. The customer service software that scales from startup to enterprise.

FlowiseAI is an open-source, low-code platform designed for visually building and deploying AI agents and chatbots. It provides modular building blocks that allow users to create a wide range of agentic systems, from simple compositional workflows to complex autonomous multi-agent systems. The platform supports building single-agent systems and chatbots with features like tool calling and knowledge retrieval (RAG) from various data sources, as well as multi-agent systems with workflow orchestration. FlowiseAI caters to developers and teams looking to integrate AI capabilities into their applications. It offers developer-friendly features such as APIs, SDKs (TypeScript & Python), and embedded chat widgets for seamless integration. The platform is enterprise-ready, supporting production-scale deployments with options for both cloud and on-premises environments, horizontal scaling, and compatibility with over 100 LLMs, embeddings, and vector databases. It also includes observability tools like execution traces, Prometheus, and OpenTelemetry, and a Human-In-The-Loop (HITL) feature for human review of agent tasks.

Intercom is a customer communication platform that combines AI-powered chatbots, live chat, help center, and email automation for customer support and engagement.

Poe is Quora's platform for accessing multiple AI models in one place. Chat with Claude, GPT-4, Llama, and other leading AI models. Compare responses from different models side by side. Create custom bots with specific personalities and knowledge. API access for developers building AI applications. One subscription, multiple AIs - the meta-platform for exploring what different AI models can do.

Pi is a personal AI assistant by Inflection AI designed for natural, supportive conversations. Engaging personality makes talking to AI feel less robotic. Remembers context from previous conversations for continuity. Available on web, iOS, and Android for conversations anywhere. Great for brainstorming, learning, and thinking through problems. An AI companion focused on being genuinely helpful and pleasant to talk with.

Tidio is a customer service platform combining live chat, chatbots, and email. Chat widget engages visitors in real-time. AI chatbots handle common questions automatically. Visual chatbot builder requires no coding. Integrations with Shopify, WordPress, and more. Customer communication that converts visitors to customers.

Qualified converts website visitors into conversations. Chatbots that qualify leads in real-time—sales conversations when buyers are ready. The qualification happens instantly. The routing is intelligent. The integration connects to sales. B2B sales teams wanting instant engagement use Qualified for real-time visitor conversion.

Zendesk Messaging enhances customer service by providing an omnichannel messaging platform that integrates across web, mobile apps, and social media (WhatsApp, Facebook, Instagram). It allows customers to get help instantly without waiting or repeating themselves, offering a consistent experience tailored to the brand's look and feel. The platform centralizes conversations, channels, and customer data into a unified workspace for support agents. Key features include AI Agents for automating FAQs and resolving common issues 24/7, intelligent distribution to route conversations to the right agents, and analytics dashboards for identifying customer trends. It aims to reduce waiting times and improve response speed, making support faster and more efficient. Zendesk Messaging is ideal for businesses looking to scale their customer support, improve agent productivity, and deliver personalized service through conversational AI and streamlined workflows.

Botpress is an open-source conversational AI platform for building sophisticated chatbots and AI agents. Its visual studio lets you design conversation flows without coding, while supporting advanced features like live agent handoff, knowledge base integration, and multi-LLM support (GPT-4, Claude, and more). Botpress is used by enterprises for customer support, sales, and internal tools. The platform offers both cloud-hosted and self-hosted options, with AI token costs passed through at cost—no markup. Over 750,000 bots have been built on Botpress.

Olark is a live chat software focused on accessibility and simplicity, offering customizable chat widgets, reporting, AI chatbots, and powerful automation features.