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Reviews on G2
1,555 reviews tracked

The Bottom Line

Price
Paid plans only. Compare plans

Key facts

  • Conversational marketing platform
  • Chatbots qualify leads 24/7
  • Route conversations to the right rep

Pros

  • Conversational marketing
  • Salesforce integration
  • Good for B2B
  • Active development
  • Good features

Cons

  • Expensive
  • Salesforce dependent
  • Enterprise focus
  • Learning curve
  • Per-user pricing

What is Qualified?

Editorial review
Qualified converts website visitors into conversations. Chatbots that qualify leads in real-time-sales conversations when buyers are ready. The qualification happens instantly. The routing is intelligent. The integration connects to sales. B2B sales teams wanting instant engagement use Qualified for real-time visitor conversion.

Available on: Web

Ratings Across the Web

4.9 (1,555 reviews)

Qualified holds an aggregate rating of 4.9 out of 5 from 1,555 reviews across G2, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Pipeline generation
  • Live chat
  • Meeting booking
  • AI chatbot
  • ABM
  • Salesforce native

Pricing Plans

Pricing checked Oct 4, 2026

Qualified plans and prices, checked October 2026
PlanPriceDetails
Premier

Custom

  • Starting at ~$40K/year
  • Conversational marketing
  • Chat + chatbots
Enterprise

Custom

  • Starting at ~$68K/year
  • Advanced features
  • Priority support
Agentic Marketing

Custom

  • Piper AI SDR Agent
  • Voice + video
  • Full funnel management

Is Qualified worth the price?

Fair value

While it offers advanced pipeline generation, these custom prices are significantly higher than many competitors.

It's best suited for large B2B enterprises with substantial budgets focused on maximizing lead conversion.

Full Qualified pricing: every plan, hidden costs and alternatives

Reviews

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4.9/5

Across 1,555 verified user reviews on G2

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Qualified FAQ

How does Qualified help with lead generation?

Qualified converts website visitors into conversations using chatbots that qualify leads in real-time. This process instantly qualifies potential buyers and routes them to sales when they are ready to engage.

Which teams benefit most from using Qualified?

B2B sales teams that prioritize instant engagement and real-time visitor conversion will find Qualified most beneficial. It is designed to support sales processes by facilitating immediate interactions with qualified leads.

How does Qualified compare to Apollo.io for B2B sales?

Qualified focuses on converting existing website visitors into real-time sales conversations through chatbots and intelligent routing. In contrast, Apollo.io is primarily known for its extensive B2B contact database and sales engagement tools.

What kind of limitations should users be aware of with Qualified?

Qualified has an enterprise focus and a learning curve, which may require a significant time investment from users. It is also noted for being expensive and having a strong dependency on Salesforce for its integration capabilities.

Does Qualified include a free tier for new users?

No, Qualified is a paid product and does not offer a permanently free tier for its services. Its pricing model is based on a per-user structure.

Can Qualified integrate with existing CRM systems?

Yes, Qualified offers a strong integration with Salesforce, which is a key feature for B2B sales teams. This allows for seamless connection between real-time conversations and CRM data.

How does Qualified facilitate real-time sales conversations?

Qualified uses conversational marketing through chatbots to engage website visitors instantly. It qualifies leads in real-time and intelligently routes them to sales representatives for immediate interaction.

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