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Botpress

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Open-source conversational AI platform for chatbots

AI AssistantsChatbotsNo-CodeLow-Code Backend
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Reviews onG2Capterra
509 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Open source option

Biggest con

Learning curve

TL;DR - Botpress

  • Visual chatbot builder
  • Live agent handoff support
  • Multiple LLM integrations
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is Botpress?

Editorial review
Botpress is an open-source conversational AI platform for building sophisticated chatbots and AI agents. Its visual studio lets you design conversation flows without coding, while supporting advanced features like live agent handoff, knowledge base integration, and multi-LLM support (advanced models). Botpress is used by enterprises for customer support, sales, and internal tools. The platform offers both cloud-hosted and self-hosted options, with AI token costs passed through at cost-no markup. Over 750,000 bots have been built on Botpress.

Available on: Web

how we evaluateSourcebotpress.com ↗

Pros & Cons

Pros

  • Open source option
  • Visual builder
  • Good NLU
  • Self-hostable
  • Modern approach

Cons

  • Learning curve
  • Cloud expensive
  • Documentation gaps
  • Complex for simple bots
  • Version changes

Ratings Across the Web

4.5(509 reviews)
G2473 reviews
4.5/5
Capterra36 reviews
4.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Visual conversation designerLive agent handoffKnowledge base with RAGMulti-LLM supportWhatsApp, Slack, web integrationsConversation analyticsRole-based access controlAlways Alive bot monitoring

Pricing Plans

Pricing checked Aug 9, 2026

Pay-as-You-Go

Free

  • $5 monthly AI credit
  • 500 incoming messages/month
  • 1 bot
  • 1 collaborator
  • Visual builder
  • Community support

Plus

$79/month

  • 5,000 messages/month
  • 2 bots
  • 2 collaborators
  • Human handoff
  • AI conversation insights
  • Watermark removal
  • Live chat support

Team

$445/month

  • 50,000 messages/month
  • 3 bots
  • 3 collaborators
  • Role-based access
  • Real-time collaboration
  • Custom analytics
  • Dedicated success manager

Managed

$995/month

  • All Team features
  • Custom development services
  • Ongoing maintenance
  • System integration support
  • Monthly strategy calls
  • Team training

Enterprise

Custom

  • Custom workspace limits
  • Whiteglove onboarding
  • Dedicated support manager
  • Custom AI spend limits
Calculate your costView full pricing

Is Botpress worth the price?

75/100

Botpress offers a fair pricing structure, starting with a generous free tier that includes $5 monthly AI credit and 500 messages.

The Plus tier at $79/month provides good value for small businesses needing more messages and features like human handoff. The higher tiers, especially Team at $445/month, become quite expensive for the message volume offered, making them best suited for larger organizations with significant chatbot needs and budget.

Hidden Costs & Gotchas

Overage fees for messages beyond tier limits

AI credit usage beyond the free $5

Potential for custom development in Managed tier

Enterprise tier requires custom quote

How Botpress Compares to Competitors

Compared to platforms like ManyChat, which offers a Pro plan around $15/month for unlimited contacts (though message-based pricing varies), Botpress's $79/month Plus tier for 5,000 messages seems moderately priced. However, for more advanced features and higher message volumes, platforms like Intercom can quickly scale to hundreds or thousands of dollars, making Botpress's Team tier at $445/month competitive for its feature set, though still on the higher end for message volume.

How Botpress's pricing compares

At $79/mo, Botpress is the most premium of its 2 direct competitors.

FlowiseAI
$35
LangChain
$39
Botpress
$79

Entry paid plan, monthly. Pricing checked Aug 9, 2026.

Reviews

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4.5/5

Across 509 verified user reviews on G2, Capterra

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Best Botpress Alternatives

Top alternatives based on features, pricing, and user needs.

LangChain logo
LangChainFreemium

Build LLM-powered applications

4.7
FlowiseAI logo
FlowiseAIFreemium

Visually build, deploy, and scale AI agents and chatbots with an open-source, low-code platform.

4.8
Rasa logo
RasaFreemium

Build trustworthy AI agents for real-world complexity with full control over behavior and performance.

4.0
See all AI assistants tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Botpress vs LangChainHead-to-head: features, pricing, who winsBotpress vs FlowiseAIHead-to-head: features, pricing, who winsBotpress vs RasaHead-to-head: features, pricing, who wins

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Botpress FAQ

How does Botpress facilitate building conversational AI without extensive coding?

Botpress provides a visual studio that allows users to design conversation flows without needing to write code. This visual interface supports the creation of sophisticated chatbots and AI agents, making the development process more accessible.

Which teams would benefit most from using Botpress?

Botpress is well-suited for enterprises looking to develop customer support, sales, or internal tools using AI. Its capabilities cater to organizations that require sophisticated, customizable conversational AI solutions.

How does Botpress's open-source nature compare to a competitor like Rasa?

Botpress, like Rasa, offers an open-source option, providing flexibility and control over the platform. This allows users to self-host and customize their conversational AI solutions, differentiating it from purely proprietary alternatives.

What kind of limitations should users be aware of when adopting Botpress?

Users should be aware that Botpress has a learning curve and can be complex for simple bot requirements. Additionally, while self-hostable, cloud usage can be expensive, and some documentation gaps exist.

Does Botpress include a free tier for development and testing?

Yes, Botpress is available on a free tier, allowing users to get started with building chatbots and AI agents. Paid plans are offered for those requiring more extensive usage and additional features.

Can Botpress integrate with existing knowledge bases and support live agent handoff?

Botpress supports integration with existing knowledge bases, allowing bots to access and utilize information for more informed responses. It also includes features for live agent handoff, enabling seamless transitions from bot to human interaction when needed.

Source: botpress.com

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