Open-source conversational AI platform for chatbots
Visit WebsiteReviews onG2Capterra
509 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Open source option
Biggest con
Learning curve
TL;DR - Botpress
- Visual chatbot builder
- Live agent handoff support
- Multiple LLM integrations
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms
What is Botpress?
Botpress is an open-source conversational AI platform for building sophisticated chatbots and AI agents. Its visual studio lets you design conversation flows without coding, while supporting advanced features like live agent handoff, knowledge base integration, and multi-LLM support (advanced models). Botpress is used by enterprises for customer support, sales, and internal tools. The platform offers both cloud-hosted and self-hosted options, with AI token costs passed through at cost-no markup. Over 750,000 bots have been built on Botpress.
Available on: Web
Pros & Cons
Pros
- Open source option
- Visual builder
- Good NLU
- Self-hostable
- Modern approach
Cons
- Learning curve
- Cloud expensive
- Documentation gaps
- Complex for simple bots
- Version changes
Ratings Across the Web
4.5(509 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Visual conversation designerLive agent handoffKnowledge base with RAGMulti-LLM supportWhatsApp, Slack, web integrationsConversation analyticsRole-based access controlAlways Alive bot monitoring
Pricing Plans
Pricing checked Jul 10, 2026
Pay-as-You-Go
Free
- $5 monthly AI credit
- 500 incoming messages/month
- 1 bot
- 1 collaborator
- Visual builder
- Community support
Plus
$79/month
- 5,000 messages/month
- 2 bots
- 2 collaborators
- Human handoff
- AI conversation insights
- Watermark removal
- Live chat support
Team
$445/month
- 50,000 messages/month
- 3 bots
- 3 collaborators
- Role-based access
- Real-time collaboration
- Custom analytics
- Dedicated success manager
Managed
$995/month
- All Team features
- Custom development services
- Ongoing maintenance
- System integration support
- Monthly strategy calls
- Team training
Enterprise
Custom
- Custom workspace limits
- Whiteglove onboarding
- Dedicated support manager
- Custom AI spend limits
How Botpress's pricing compares
At $79/mo, Botpress is the most premium of its 2 direct competitors.
Entry paid plan, monthly. Pricing checked Jul 10, 2026.
Reviews
$99Free with your review
Write a reviewReview Botpress, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
4.5/5
Across 509 verified user reviews on G2, Capterra
Add your hands-on experience using the offer above to help the next buyer.
Best Botpress Alternatives
Top alternatives based on features, pricing, and user needs.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Botpress FAQ
How does Botpress facilitate building conversational AI without extensive coding?
Botpress provides a visual studio that allows users to design conversation flows without needing to write code. This visual interface supports the creation of sophisticated chatbots and AI agents, making the development process more accessible.
Which teams would benefit most from using Botpress?
Botpress is well-suited for enterprises looking to develop customer support, sales, or internal tools using AI. Its capabilities cater to organizations that require sophisticated, customizable conversational AI solutions.
How does Botpress's open-source nature compare to a competitor like Rasa?
Botpress, like Rasa, offers an open-source option, providing flexibility and control over the platform. This allows users to self-host and customize their conversational AI solutions, differentiating it from purely proprietary alternatives.
What kind of limitations should users be aware of when adopting Botpress?
Users should be aware that Botpress has a learning curve and can be complex for simple bot requirements. Additionally, while self-hostable, cloud usage can be expensive, and some documentation gaps exist.
Does Botpress include a free tier for development and testing?
Yes, Botpress is available on a free tier, allowing users to get started with building chatbots and AI agents. Paid plans are offered for those requiring more extensive usage and additional features.
Can Botpress integrate with existing knowledge bases and support live agent handoff?
Botpress supports integration with existing knowledge bases, allowing bots to access and utilize information for more informed responses. It also includes features for live agent handoff, enabling seamless transitions from bot to human interaction when needed.
Source: botpress.com