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The Bottom Line

Price
From $79/mo, billed monthly (free plan available). Compare plans

Key facts

  • Visual chatbot builder
  • Live agent handoff support
  • Multiple LLM integrations

Pros

  • Open source option
  • Visual builder
  • Good NLU
  • Self-hostable
  • Modern approach

Cons

  • Learning curve
  • Cloud expensive
  • Documentation gaps
  • Complex for simple bots
  • Version changes

What is Botpress?

Botpress is an open-source conversational AI platform for building sophisticated chatbots and AI agents. Its visual studio lets you design conversation flows without coding, while supporting advanced features like live agent handoff, knowledge base integration, and multi-LLM support (advanced models). Botpress is used by enterprises for customer support, sales, and internal tools. The platform offers both cloud-hosted and self-hosted options, with AI token costs passed through at cost-no markup. Over 750,000 bots have been built on Botpress.

Available on: Web

Ratings Across the Web

4.5 (549 reviews)

Botpress holds an aggregate rating of 4.5 out of 5 from 549 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Visual conversation designer
  • Live agent handoff
  • Knowledge base with RAG
  • Multi-LLM support
  • WhatsApp, Slack, web integrations
  • Conversation analytics
  • Role-based access control
  • Always Alive bot monitoring

Pricing Plans

Pricing checked Oct 11, 2026. Source: botpress.com/pricing, read Oct 11, 2026

Botpress plans and prices, checked October 2026
Plan Price Details
Pay-as-You-Go

$0

  • $5 monthly AI credit
  • 500 incoming messages/month
  • 1 bot
+3 more
  • 1 collaborator
  • Visual builder
  • Community support
Plus

$79/month

  • 5,000 messages/month
  • 2 bots
  • 2 collaborators
+4 more
  • Human handoff
  • AI conversation insights
  • Watermark removal
  • Live chat support
Team

$445/month

  • 50,000 messages/month
  • 3 bots
  • 3 collaborators
+4 more
  • Role-based access
  • Real-time collaboration
  • Custom analytics
  • Dedicated success manager
Managed

$995/month

  • All Team features
  • Custom development services
  • Ongoing maintenance
+3 more
  • System integration support
  • Monthly strategy calls
  • Team training
Enterprise

Custom

  • Custom workspace limits
  • Whiteglove onboarding
  • Dedicated support manager
+1 more
  • Custom AI spend limits

Is Botpress worth the price?

Good value

The Plus tier at $79/month provides good value for small businesses needing more messages and features like human handoff.

The higher tiers, especially Team at $445/month, become quite expensive for the message volume offered, making them best suited for larger organizations with significant chatbot needs and budget.

Hidden Costs & Gotchas

Overage fees for messages beyond tier limits

Full Botpress pricing: every plan, hidden costs and alternatives

How Botpress's pricing compares

At $79/mo, billed monthly, Botpress is the most premium of its 2 comparable direct competitors.

Botpress
$79

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 11, 2026.

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One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Botpress by the numbers

Toolradar data: Botpress's entry paid plan ($79/mo, billed monthly) ranks #33 of 37 (joint) for price among the Chatbots tools with a verified entry price and no stated unit, where the median is $34/mo. As of Oct 2026.

Botpress compared with 83 Chatbots tools on Toolradar, as of Oct 2026
Metric Botpress Peer median Position (1 is best)
Entry paid plan $79/mo, billed monthly $34/mo #33 of 37 (joint) tools with no stated price unit, verified price
Free plan Yes 55% have one n/a
Listed as an alternative to 20 tools 2 #7 of 83 (joint)
Integrations listed 4 3 #3 of 21 (joint) tools with at least one integration recorded
User rating 4.5/5 (across the web, 549 ratings) 4.5/5 #19 of 43 (joint) tools with 20+ reviews
Compare-page visits, last 30 days 32 visits 34 #13 of 22 (joint) tools with 20+ compare-page visits

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Chatbots data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “Botpress by the numbers”, Oct 2026.

Reviews

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4.5/5

Across 549 verified user reviews on G2, Capterra

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Top alternatives based on features, pricing, and user needs.

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Botpress FAQ

How does Botpress facilitate building conversational AI without extensive coding?

Botpress provides a visual studio that allows users to design conversation flows without needing to write code. This visual interface supports the creation of sophisticated chatbots and AI agents, making the development process more accessible.

Which teams would benefit most from using Botpress?

Botpress is well-suited for enterprises looking to develop customer support, sales, or internal tools using AI. Its capabilities cater to organizations that require sophisticated, customizable conversational AI solutions.

How does Botpress's open-source nature compare to a competitor like Rasa?

Botpress, like Rasa, offers an open-source option, providing flexibility and control over the platform. This allows users to self-host and customize their conversational AI solutions, differentiating it from purely proprietary alternatives.

What kind of limitations should users be aware of when adopting Botpress?

Users should be aware that Botpress has a learning curve and can be complex for simple bot requirements. Additionally, while self-hostable, cloud usage can be expensive, and some documentation gaps exist.

Does Botpress include a free tier for development and testing?

Yes, Botpress is available on a free tier, allowing users to get started with building chatbots and AI agents. Paid plans are offered for those requiring more extensive usage and additional features.

Can Botpress integrate with existing knowledge bases and support live agent handoff?

Botpress supports integration with existing knowledge bases, allowing bots to access and utilize information for more informed responses. It also includes features for live agent handoff, enabling seamless transitions from bot to human interaction when needed.

How does Botpress pricing compare with other Chatbots tools?

Botpress's entry paid plan ($79/mo, billed monthly) ranks #33 of 37 (joint) for price among the Chatbots tools with a verified entry price and no stated unit, where the median is $34/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Oct 2026.

Source: botpress.com

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