Best Free Chatbots in 2026

Customer service software for businesses

4.4/5 across G2 and Capterra · 10,148 ratings, Sep 2026

Zoho Desk is an omnichannel help desk that unifies email, live chat, phone, social media, and instant messaging into a single ticket stream. Its Zia AI engine handles sentiment analysis, auto-tagging, and chatbot responses, while Blueprint automation enforces SLA-driven workflows. Used by 100K+ companies, it scales from a free 3-agent plan to a full enterprise suite with custom modules and sandbox environments.

AI characters you can chat with

3.2/5 across G2, Capterra, SourceForge and more · 3,196 ratings, Sep 2026

Character.AI lets you create and chat with AI characters with distinct personalities. Talk to historical figures, fictional characters, or create your own. Millions of community-created characters to explore. Characters maintain consistent personalities across conversations. Used for entertainment, roleplay, learning, and creative writing. The platform where AI conversations become immersive character experiences.

Live chat, AI chatbots, and email to convert visitors

4.6/5 across G2 and Capterra · 2,552 ratings, Sep 2026

Tidio is a customer service platform combining live chat, chatbots, and email. Chat widget engages visitors in real-time. AI chatbots handle common questions automatically. Visual chatbot builder requires no coding. Integrations with popular e-commerce platforms and content management systems. Customer communication that converts visitors to customers.

Engage in natural language conversations with an advanced AI chatbot.

4.6/5 on G2 · 2,400 ratings, Apr 2026

ChatGPT is an AI chatbot developed by OpenAI, designed to understand and generate human-like text based on the input it receives. It can engage in dynamic conversations, answer questions, provide explanations, generate creative content, and assist with various tasks requiring natural language understanding and generation. The AI is trained on a vast dataset of text and code, enabling it to respond coherently and contextually across a wide range of topics. This tool is ideal for individuals seeking quick information, creative inspiration, writing assistance, or simply an interactive conversational experience with an AI. It benefits students, writers, developers, customer service professionals, and anyone who needs to process or generate text efficiently. Key benefits include instant access to information, enhanced productivity through automated text generation, and a versatile platform for exploring ideas and solving problems through dialogue.

Automate customer interactions with human-sounding AI voice agents

4.5/5 across G2 and SourceForge · 2,640 ratings, Oct 2026

Retell AI is an advanced conversational AI platform designed to automate customer interactions across phone calls, chat, and SMS. It enables businesses to create and deploy AI voice agents that sound human, execute tasks, and scale effortlessly. The platform leverages large language models (LLMs) to deliver natural, low-latency conversations, handling complex, multi-turn interactions and edge cases that traditional IVR or IVA systems cannot. This platform is ideal for businesses looking to streamline operations, enhance customer service, and reduce support costs by automating routine requests and qualifying leads. It offers a highly configurable agentic framework with drag-and-drop capabilities, built-in guardrails, and real-time function calling for tasks like appointment booking, payment processing, and record updates. Retell AI also includes comprehensive testing and analytics tools to ensure continuous improvement and performance monitoring of AI agents, making it suitable for various industries and use cases, from customer service and lead qualification to debt collection and appointment setting.

Increase sales and customer satisfaction with AI-powered live chat, chatbots, and a shopping assistant.

4.7/5 across TrustRadius, G2 and Capterra · 1,419 ratings, Sep 2026

Smartsupp is a comprehensive customer communication platform designed to help businesses, particularly e-commerce sites, engage with their customers, generate leads, and boost sales. It unifies live chat, chatbots, WhatsApp, Messenger, and email into a single dashboard, allowing teams to manage all customer interactions efficiently. The platform features an AI Shopping Assistant named Mira AI, which learns about a business's products and can provide instant assistance, product recommendations, and answer up to 80% of common and technical questions. Smartsupp also offers tools for lead generation, automated visitor engagement, and team management, including agent roles, performance tracking, and conversation history. It aims to streamline customer support, increase conversion rates, and improve overall customer experience by providing timely and relevant assistance.

Engage website visitors and manage customer communications across multiple channels from one dashboard.

4.5/5 across SourceForge, G2 and Capterra · 551 ratings, Sep 2026

Chatra is a comprehensive messaging platform designed for businesses to communicate with their website visitors and customers. It offers live chat functionality, allowing real-time interactions, and a messenger mode for asynchronous communication. The platform centralizes messages from various channels including live chat, email, Instagram, and Facebook into a single multichannel dashboard, eliminating the need to switch between different applications. Beyond direct communication, Chatra provides tools for visitor intelligence, such as real-time visitor lists, browsing history, and location tracking, enabling personalized engagement. It also incorporates chatbots for automating routine tasks like collecting contact information, gathering consent, and answering frequently asked questions. The service aims to boost sales by facilitating quick answers, clarifying concerns, and supporting cross-selling and upselling efforts. With mobile apps for iOS and Android, businesses can manage customer conversations on the go. Chatra is suitable for businesses of all sizes looking to improve customer support, increase conversions, and streamline communication workflows.

Open-source conversational AI platform for chatbots

4.5/5 across G2 and Capterra · 549 ratings, Sep 2026

Botpress is an open-source conversational AI platform for building sophisticated chatbots and AI agents. Its visual studio lets you design conversation flows without coding, while supporting advanced features like live agent handoff, knowledge base integration, and multi-LLM support (advanced models). Botpress is used by enterprises for customer support, sales, and internal tools. The platform offers both cloud-hosted and self-hosted options, with AI token costs passed through at cost-no markup. Over 750,000 bots have been built on Botpress.

Build no-code chatbots for web, WhatsApp, and Messenger

4.6/5 across G2 and Capterra · 404 ratings, Sep 2026

Landbot is a no-code chatbot builder that helps businesses create conversational experiences for websites, WhatsApp, and Facebook Messenger. Design interactive flows with a visual drag-and-drop interface without any coding. Use chatbots for lead generation, customer support, appointment booking, and surveys. Landbot integrates with popular tools like Salesforce, HubSpot, Google Sheets, and Zapier to automate workflows and capture data.

All-in-one customer messaging: chat, bots, CRM

4.5/5 across G2 and Capterra · 350 ratings, Sep 2026

Crisp is a customer messaging platform combining live chat, chatbots, and CRM. Chat with website visitors in real-time. Automate common questions with chatbots. Shared inbox manages conversations across channels. CRM tracks customer relationships. Customer communication for startups and growing businesses.

Your AI friend for emotional growth and personal well-being

3.5/5 on Trustpilot · 439 ratings, Jun 2026

Replika is an AI companion designed to foster emotional intelligence and personal well-being through conversational interaction. It acts as a personalized AI friend that remembers details about your life, interests, and relationships, creating a deeply customized and continuous conversational experience. The AI is built to support users in various aspects of their lives, from processing thoughts and feelings to pursuing personal goals and maintaining motivation. This AI companion is ideal for individuals seeking a supportive, non-judgmental conversational partner to explore their thoughts, improve self-awareness, and work towards personal development. It aims to help users feel more connected, clearer in their thinking, and more aligned with their personal aspirations by providing consistent and context-aware interactions.

Automate customer conversations across Instagram, Messenger, WhatsApp, SMS, and email

4.5/5 on G2 · 165 ratings, Sep 2026

ManyChat is a leading chatbot and marketing automation platform that helps businesses engage customers through Instagram, Facebook Messenger, WhatsApp, SMS, and email. The visual flow builder makes it easy to create automated conversations, lead qualification sequences, and customer support workflows without coding knowledge. The platform enables businesses to automate common interactions like answering FAQs, qualifying leads, processing orders, and booking appointments. ManyChat Growth Tools help capture leads through comments, stories, and ads, automatically starting conversations that nurture prospects through the customer journey. Integration with popular e-commerce platforms and CRMs enables personalized messaging based on customer data. ManyChat serves over 1 million businesses from solopreneurs to large enterprises, with a generous free plan for getting started and scaled pricing based on contact count. The platform AI add-on provides intelligent responses that handle complex conversations beyond traditional rule-based automation.

Automate customer interactions with an AI-powered chatbot platform.

4.6/5 on G2 · 173 ratings, Sep 2026

Ada is an AI-powered chatbot platform designed to automate customer service interactions across various channels. It enables businesses to build, deploy, and manage conversational AI agents that can answer common questions, resolve issues, and guide customers through processes without human intervention. The platform focuses on improving customer experience by providing instant, personalized support 24/7, while simultaneously reducing the workload on human support agents. Ada is primarily aimed at medium to large enterprises looking to scale their customer support operations, reduce operational costs, and enhance customer satisfaction. It integrates with existing CRM and help desk systems, allowing for a seamless flow of information and a unified view of customer interactions. The platform emphasizes ease of use for non-technical users to build and maintain chatbots, leveraging a no-code interface for content creation and workflow design.

An all-in-one messaging platform for sales, support, and customer engagement.

4.9/5 across G2 and Capterra · 86 ratings, Sep 2026

Chaport is a modern customer messaging platform designed to help businesses communicate more effectively with their customers. It combines live chat, chatbots, multi-channel messaging, and a knowledge base into a single, simple interface. The platform aims to increase sales by enabling real-time customer interaction, improve support efficiency through automation and self-service options, and enhance overall customer engagement. This tool is ideal for businesses of all sizes, from startups to enterprises, across various industries such as e-commerce, education, real estate, and travel. It provides features like auto-invitations, typing insights, saved replies, and detailed customer information to empower support and sales teams. Chaport also offers mobile apps for iOS, Android, Web, Windows, and MacOS, ensuring teams can connect with customers from any location, and integrates with over 4,000 apps via Zapier and a robust API.

Transform CX & EX with AI agents that think, act, and resolve autonomously.

4.4/5 on G2 · 107 ratings, Sep 2026

Yellow.ai is an enterprise-grade Agentic AI Platform designed to revolutionize customer and employee experiences through autonomous, human-like conversations. It leverages over 15 cutting-edge Large Language Models (LLMs) to deliver speed and accuracy across various communication channels including voice, chat, and email. The platform allows businesses to build, test, and deploy powerful AI agents that understand user intent, maintain context, and achieve complex business goals, significantly reducing operational costs and improving customer satisfaction. The platform is built for rapid deployment with 150+ plug-and-play integrations and pre-built templates, enabling businesses to go live faster without extensive coding or NLP training. It offers omnichannel orchestration with multi-modal support, allowing agents to handle diverse input types like images, voice, and documents while maintaining conversational context. Yellow.ai also provides dynamic analytics to continuously improve AI agent performance and ensures enterprise-grade security and compliance with standards like HIPAA, ISO 27001, and SOC 2 Type II, making it suitable for highly regulated industries like BFSI and healthcare. Yellow.ai is ideal for large enterprises looking to automate a significant portion of their customer and employee interactions, improve agent productivity, and deliver 24/7 support across multiple languages and channels. It helps organizations cut service costs, boost resolution rates, and drive revenue by providing a scalable, secure, and intelligent conversational AI solution.