Toolradar Data
Chatbots Tools Statistics 2026
Live data on Chatbots software, computed from the Toolradar catalog. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
77
Chatbots tools published and tracked on Toolradar as of October 4, 2026.
Last updated October 4, 2026. Reviewed by Louis Corneloup.
Key findings
- Toolradar tracks 77 Chatbots tools as of October 4, 2026, 1% of its 10,902-tool directory.
- Chatbots tools average 4.38 out of 5 across 51 rated tools and 61,193 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
- 53% of Chatbots tools offer a free tier, 41 of 77.
- 71 Chatbots tools were added to Toolradar during 2026, 92% of the category.
- Qualified is the highest-rated Chatbots tool at 4.9 out of 5 from 1,555 reviews.
Source: Toolradar catalog, computed live on October 4, 2026.
Headline numbers
Chatbots tools published on Toolradar
Source: Toolradar catalog, published status
Share of the whole Toolradar directory
Source: 77 of 10,902 published tools
User reviews across Chatbots tools
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge), across 51 rated tools
Average Chatbots tool rating, weighted by review volume
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge); unweighted mean 4.38 / 5 across 51 rated tools
Chatbots tools added to the directory in 2026
Source: Toolradar createdAt, 92% of the category (directory add date, not vendor launch)
Pricing mix
How Chatbots tools split between a free path (free, freemium, open-source) and strictly paid.
Tools that offer a free tier
Source: Toolradar pricing labels, 41 of 77 Chatbots tools
Tools that are strictly paid
Source: Toolradar pricing labels, 36 of 77 Chatbots tools
Where the reviews come from
Review volume for Chatbots tools by third-party platform.
G2 reviews
Across 48 Chatbots tools carrying a G2 profile
Capterra reviews
Across 27 Chatbots tools carrying a Capterra profile
Trustpilot reviews
Across 7 Chatbots tools carrying a Trustpilot profile
SourceForge reviews
Across 5 Chatbots tools carrying a SourceForge profile
TrustRadius reviews
Across 1 Chatbots tool carrying a TrustRadius profile
Highest-rated Chatbots tools
Top-rated Chatbots tools with at least 500 third-party reviews.
Qualified
1,555 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Retell AI
1,472 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Botsonic
6,085 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Smartsupp
1,419 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Tidio
2,552 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Most reviewed Chatbots tools
The Chatbots tools carrying the most third-party reviews.
Zendesk for E-commerce
4.30 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Zoho Desk
4.40 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Zendesk Messaging
4.30 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Botsonic
4.70 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Intercom
4.50 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Chatbots growth in 2026
Explore Chatbots tools
Methodology and sources
Every figure is computed live from the Toolradar catalog, published Chatbots tools only. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge) and are not the site's own reviews. Added in 2026 means added to the Toolradar directory this year, not the vendor's launch date. Leaderboards apply a 500-review floor. See how we rate.