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All-in-one customer messaging: chat, bots, CRM

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Reviews onG2Capterra
335 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

All-in-one platform

Biggest con

Limited at free tier

TL;DR - Crisp

  • Customer messaging platform with free plan and Pro at $28/month for 5 agents
  • Omnichannel inbox for chat, email, WhatsApp, Instagram, and Messenger
  • AI chatbots, knowledge base, co-browsing, and video calls included in Unlimited at $106/month
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is Crisp?

Editorial review
Crisp is a customer messaging platform combining live chat, chatbots, and CRM. Chat with website visitors in real-time. Automate common questions with chatbots. Shared inbox manages conversations across channels. CRM tracks customer relationships. Customer communication for startups and growing businesses.

Available on: Web

Pros & Cons

Pros

  • All-in-one platform
  • Good free tier
  • Modern interface

Cons

  • Limited at free tier
  • Can get expensive

Ratings Across the Web

4.5(335 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Live chatShared inboxKnowledge baseChatbot builderCRM integrationVideo calls

Pricing Plans

14-day Free Trial

Free

Free

  • Basic chat widget
  • Personal websites
  • 2 agents

Pro

$28/monthly

  • 4 agents
  • 5,000 contacts
  • FB Messenger, Twitter, Email
  • Triggers and customization

Unlimited

$106/monthly

  • Unlimited agents
  • 50,000 contacts
  • All features
  • 50 AI uses/month

Plus

$295/monthly

  • Ticketing system
  • White-labeling
  • Advanced analytics
  • Unlimited AI

How Crisp's pricing compares

At $295/mo, Crisp is mid-range of its 5 direct competitors ($1.92 to $299/mo across the set).

Crisp
$295
$299

Entry paid plan, monthly.

Reviews

4.5/5

Across 335 verified user reviews on G2, Capterra

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Crisp FAQ

Is Crisp free?

Yes, free tier with 2 seats and basic features.

Source: crisp.chat

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