What is Crisp?
Crisp is a crm tool. Crisp is a customer messaging platform combining live chat, chatbots, and CRM. Chat with website visitors in real-time. Automate common questions with chatbots. Shared inbox manages conversations across channels. CRM tracks customer relationships. Customer communication for startups and growing businesses. Key capabilities: Live chat, Shared inbox, Knowledge base, Chatbot builder, CRM integration. Crisp ships a free plan plus paid tiers that unlock as usage grows. Buyers most often compare Crisp against Kommo, Helpwise, LiveHelpNow.
TL;DR - Crisp
- Customer messaging platform with free plan and Pro at $28/month for 5 agents
- Omnichannel inbox for chat, email, WhatsApp, Instagram, and Messenger
- AI chatbots, knowledge base, co-browsing, and video calls included in Unlimited at $106/month
Pros & Cons
Pros
- All-in-one platform
- Good free tier
- Modern interface
Cons
- Limited at free tier
- Can get expensive
Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
14-day Free TrialFree
Free
- Basic chat widget
- Personal websites
- 2 agents
Pro
$28/monthly
- 4 agents
- 5,000 contacts
- FB Messenger, Twitter, Email
- Triggers and customization
Unlimited
$106/monthly
- Unlimited agents
- 50,000 contacts
- All features
- 50 AI uses/month
Plus
$295/monthly
- Ticketing system
- White-labeling
- Advanced analytics
- Unlimited AI
About Crisp
LCLouis CorneloupReviews
Be the first to review Crisp
Your take helps the next buyer. Verified LinkedIn reviewers get a badge.
Write a reviewBest Crisp Alternatives
Top alternatives based on features, pricing, and user needs.
Boost sales and manage client communications across all messaging apps in one unified CRM.
Smarter customer service made simple with a unified communication platform.
Omnichannel support software to transform customer service and empower agents.
The easiest & fastest way to add live chat to your website for instant customer communication.
Explore More
Crisp FAQ
Is Crisp free?
Source: crisp.chat