
All-in-one customer messaging: chat, bots, CRM
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
All-in-one platform
Biggest con
Limited at free tier
TL;DR - Crisp
- Customer messaging platform with free plan and Pro at $28/month for 5 agents
- Omnichannel inbox for chat, email, WhatsApp, Instagram, and Messenger
- AI chatbots, knowledge base, co-browsing, and video calls included in Unlimited at $106/month
What is Crisp?
Available on: Web
Pros & Cons
Pros
- All-in-one platform
- Good free tier
- Modern interface
Cons
- Limited at free tier
- Can get expensive
Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
14-day Free TrialFree
Free
- Basic chat widget
- Personal websites
- 2 agents
Pro
$28/monthly
- 4 agents
- 5,000 contacts
- FB Messenger, Twitter, Email
- Triggers and customization
Unlimited
$106/monthly
- Unlimited agents
- 50,000 contacts
- All features
- 50 AI uses/month
Plus
$295/monthly
- Ticketing system
- White-labeling
- Advanced analytics
- Unlimited AI
How Crisp's pricing compares
At $295/mo, Crisp is mid-range of its 5 direct competitors ($1.92 to $299/mo across the set).
Entry paid plan, monthly.
Reviews
Across 335 verified user reviews on G2, Capterra
Add your hands-on experience to help the next buyer.
Best Crisp Alternatives
Top alternatives based on features, pricing, and user needs.
CRM platform for scaling businesses
Complete customer service solution
Intuitive customer support software
Conversational marketing platform
AI-first customer service platform
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
CRM for sales and marketing teams
All-in-one customer engagement platform
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Crisp FAQ
Is Crisp free?
Source: crisp.chat