TL;DR - Crisp
- Crisp is a customer messaging platform combining live chat, chatbots, and help desk features
- It unifies conversations from website, email, and social in one shared inbox
- Free for 2 seats, Pro at $25/month for advanced features
Pricing: Free plan available
Best for: Growing teams
Score: 80/100
Pricing Plans
free trialFree
Free
Forever free
- 2 seats
- Website chat
- Mobile apps
Mini
$45/month/workspace
Early-stage
- 4 seats
- Email inbox
- Chat triggers
Most Popular
Essentials
$95/month/workspace
Full-featured
- 10 seats
- AI chatbot
- Knowledge base
Plus
$295/month/workspace
Best value
- 20+ seats
- Unlimited AI resolutions
- White labeling
About Crisp
Crisp provides live chat and customer messaging for businesses that take support seriously. Chat with visitors, manage conversations across channels, and use bots to handle common questions.
The shared inbox unifies email and chat. Knowledge base reduces repeated questions. Bots handle simple inquiries 24/7.
Businesses wanting to upgrade from basic chat widgets to proper customer messaging choose Crisp for affordable, capable support tools.
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Crisp FAQ
Yes, Crisp's Basic plan is free forever with 2 seats and core features. Paid plans start at $25/workspace/month (Pro) for 4 seats and advanced features.
Crisp Pro costs $25/workspace/month (4 seats), and Unlimited costs $95/workspace/month (20 seats). Pricing is per workspace, not per agent.
Crisp includes live chat, chatbots, knowledge base, shared inbox, and CRM. It also offers co-browsing, video calls, and integrations with popular tools.
Yes, Crisp Bot lets you build automated conversation flows without code. You can qualify leads, answer FAQs, and route conversations to the right team.
Co-browsing lets you see and control a visitor's screen in real-time (with permission). It's useful for demos, troubleshooting, and guiding users through complex tasks.
Yes, Crisp has mobile apps for iOS and Android. You can respond to chats, manage conversations, and receive push notifications on the go.
Crisp is significantly cheaper with transparent pricing. Intercom has more features and scale but costs much more. Crisp is excellent for startups and SMBs.