Kommo
UnclaimedBoost sales and manage client communications across all messaging apps in one unified CRM.
Visit WebsiteWhat is Kommo?
Kommo is a crm tool. Kommo is the world's first conversational CRM designed to help businesses manage client communications and sales processes directly within popular messaging apps. It consolidates all client interactions from various channels like WhatsApp, Instagram, Facebook Messenger, and Telegram into a single profile, providing a complete history of every client. Key capabilities: Unified Inbox for all messaging apps (WhatsApp, Instagram, Facebook, Telegram), AI Agent for answering FAQs, recommending products, and selling 24/7, Customizable Sales Pipelines for visual lead tracking, No-code Salesbot for automation and lead nurturing, Messaging Campaigns for broadcast messages. Kommo is paid-only, with most plans including a trial period. Buyers most often compare Kommo against Pipedrive, Kustomer, Chatwoot.
TL;DR - Kommo
- Manages client communications across multiple messaging apps in one CRM.
- Automates sales processes with AI agents, bots, and customizable pipelines.
- Provides a unified client profile with complete communication history for better context.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms
Pros & Cons
Pros
- Consolidates all client communication from various messaging apps into one place.
- Offers powerful AI and automation tools to streamline sales and customer service.
- Provides a clear visual overview of the sales pipeline.
- No-code bot builder makes automation accessible without technical skills.
- Enhances client engagement by meeting them on their preferred communication channels.
Cons
- No free plan available, only a 14-day free trial.
- Pricing is per user, which can add up for larger teams.
- Focus primarily on messaging apps, which might not suit all business communication needs.
Ratings Across the Web
4.3(238 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Unified Inbox for all messaging apps (WhatsApp, Instagram, Facebook, Telegram)AI Agent for answering FAQs, recommending products, and selling 24/7Customizable Sales Pipelines for visual lead trackingNo-code Salesbot for automation and lead nurturingMessaging Campaigns for broadcast messagesAutomated Workflows for data entry, lead assignment, and task settingComplete Client Profiles with communication history, notes, and tasksTask Management with reminders and calendar integration
Pricing Plans
Free TrialBase
$15 USD per user/month
- 2,500 active leads per user
- 12,500 contacts & companies per user
- Unified inbox
- Multiple sales pipelines
- Customizable dashboard
- Kommo AI AI agent (limited)
- Broadcasting
- Automations
- Salesbot
- Activity limits
- Super fields pack
Advanced
$25 USD per user/month
- 5,000 active leads per user
- 25,000 contacts & companies per user
- Unified inbox
- Multiple sales pipelines
- Customizable dashboard
- Kommo AI AI agent (limited)
- Broadcasting
- Automations
- Salesbot
- Activity limits
- Super fields pack
Enterprise
$45 USD per user/month
- 10,000 active leads per user
- 50,000 contacts & companies per user
- Unified inbox
- Multiple sales pipelines
- Customizable dashboard
- Kommo AI AI agent (limited)
- Broadcasting
- Automations
- Salesbot
- Activity limits
- Super fields pack
About Kommo
By Toolradar Team·
Kommo is the world's first conversational CRM designed to help businesses manage client communications and sales processes directly within popular messaging apps. It consolidates all client interactions from various channels like WhatsApp, Instagram, Facebook Messenger, and Telegram into a single profile, providing a complete history of every client. This allows sales teams to engage with clients on their preferred platforms, streamline conversations, and prevent leads from getting lost.
The platform offers customizable sales pipelines for visual tracking of client journeys, robust task management, and automation capabilities through no-code bots and templates. Kommo also integrates an AI toolkit, including an AI agent for instant FAQ responses and product recommendations, and AI Copilot for drafting messages and filling client profiles. It's particularly beneficial for small businesses and entrepreneurs looking to enhance their sales efficiency and client engagement through messaging-based interactions.
How we evaluate tools →Source: kommo.com
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Kommo FAQ
What is Kommo?
Kommo is the world's first conversational CRM that helps businesses manage client communications and sales processes directly within popular messaging apps like WhatsApp, Instagram, and Facebook Messenger. It unifies all client interactions, automates tasks, and provides tools to boost sales efficiency.
How much does Kommo cost?
Kommo offers three pricing tiers: Base at $15 USD per user/month, Advanced at $25 USD per user/month, and Enterprise at $45 USD per user/month. These prices are based on a 6-month subscription, billed upfront. Longer subscription terms (9, 12, or 24 months) are also available.
Is Kommo free?
Kommo is not free, but it offers a 14-day free trial with full access to all features and 10GB storage. No credit card is required for the trial.
Who is Kommo for?
Kommo is designed for small businesses and entrepreneurs in various industries who want to boost sales by engaging with clients through messaging apps. It's ideal for teams looking to streamline their sales process, manage leads, and automate customer interactions.
Source: kommo.com