Kommo

Name: Kommo
Brand: Kommo
Price: 15 USD
Rating: 4.3 (238 reviews)

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Boost sales and manage client communications across all messaging apps in one unified CRM.

CRM Sales Engagement AI Assistants Chatbots

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4.3(238 across the web)

PaidVisit Website

Reviews onG2CapterraSourceForge

238 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Consolidates all client communication from various messaging apps into one place.

Biggest con

No free plan available, only a 14-day free trial.

TL;DR - Kommo

Manages client communications across multiple messaging apps in one CRM.
Automates sales processes with AI agents, bots, and customizable pipelines.
Provides a unified client profile with complete communication history for better context.

Pricing: Paid only

Best for: Enterprises & pros

4.3/5 across review platforms

What is Kommo?

Editorial review

Kommo is the world's first conversational CRM designed to help businesses manage client communications and sales processes directly within popular messaging apps. It consolidates all client interactions from various channels like WhatsApp, Instagram, Facebook Messenger, and Telegram into a single profile, providing a complete history of every client. This allows sales teams to engage with clients on their preferred platforms, streamline conversations, and prevent leads from getting lost. The platform offers customizable sales pipelines for visual tracking of client journeys, robust task management, and automation capabilities through no-code bots and templates. Kommo also integrates an AI toolkit, including an AI agent for instant FAQ responses and product recommendations, and AI Copilot for drafting messages and filling client profiles. It's particularly beneficial for small businesses and entrepreneurs looking to enhance their sales efficiency and client engagement through messaging-based interactions.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcekommo.com ↗

Pros & Cons

Pros

Consolidates all client communication from various messaging apps into one place.
Offers powerful AI and automation tools to streamline sales and customer service.
Provides a clear visual overview of the sales pipeline.
No-code bot builder makes automation accessible without technical skills.
Enhances client engagement by meeting them on their preferred communication channels.

Cons

No free plan available, only a 14-day free trial.
Pricing is per user, which can add up for larger teams.
Focus primarily on messaging apps, which might not suit all business communication needs.

Ratings Across the Web

4.3(238 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Unified Inbox for all messaging apps (WhatsApp, Instagram, Facebook, Telegram)AI Agent for answering FAQs, recommending products, and selling 24/7Customizable Sales Pipelines for visual lead trackingNo-code Salesbot for automation and lead nurturingMessaging Campaigns for broadcast messagesAutomated Workflows for data entry, lead assignment, and task settingComplete Client Profiles with communication history, notes, and tasksTask Management with reminders and calendar integration

Pricing Plans

Free Trial

Pricing checked Jun 18, 2026

Base

$15 USD per user/month

Everything in all plans, plus:

2,500 active leads per user
12,500 contacts & companies per user

Advanced

$25 USD per user/month

Everything in all plans, plus:

5,000 active leads per user
25,000 contacts & companies per user

Enterprise

$45 USD per user/month

Everything in all plans, plus:

10,000 active leads per user
50,000 contacts & companies per user

Included in all plans

Unified inbox
Multiple sales pipelines
Customizable dashboard
Kommo AI AI agent (limited)
Broadcasting
Automations
Salesbot
Activity limits

Calculate your cost View full pricing

Reviews

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4.3/5

Across 238 verified user reviews on Capterra, G2, SourceForge

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Best Kommo Alternatives

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Zoho CRMFreemium

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OdooFreemium

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InsightlyFreemium

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Kommo FAQ

How does Kommo help sales teams manage client interactions?

Kommo consolidates all client communications from various messaging apps like WhatsApp, Instagram, and Facebook Messenger into a single client profile. This provides a complete history of every interaction, allowing sales teams to engage with clients on their preferred platforms and streamline conversations.

Which teams benefit most from using Kommo?

Kommo is particularly beneficial for small businesses and entrepreneurs who want to enhance their sales efficiency and client engagement through messaging-based interactions. It helps these teams manage client communications and sales processes directly within popular messaging apps.

How does Kommo compare to HubSpot for managing client communications?

Kommo primarily focuses on consolidating client communications across various messaging apps into a unified CRM, enhancing engagement on platforms like WhatsApp and Instagram. HubSpot offers a broader suite of CRM tools that may extend beyond messaging-centric sales engagement.

What kind of automation features does Kommo offer?

Kommo includes automation capabilities through no-code bots and templates, allowing businesses to streamline workflows without technical expertise. It also integrates an AI toolkit with an AI agent for instant FAQ responses and an AI Copilot for drafting messages and filling client profiles.

What are the main limitations of Kommo?

Kommo does not offer a free plan, providing only a 14-day free trial for evaluation. Its pricing is structured per user, which can increase costs for larger teams, and its primary focus on messaging apps might not align with all business communication strategies.

How is Kommo priced?

Kommo is a paid product and does not include a permanently free tier, though it offers a 14-day free trial. The pricing model is based on a per-user subscription.

Can Kommo integrate with popular social media platforms?

Yes, Kommo is designed to integrate with popular messaging apps and social media platforms. It consolidates client interactions from channels such as Instagram, Facebook Messenger, and Telegram into a single client profile.

Source: kommo.com

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