Crisp vs LiveHelpNow: Which Should You Choose in 2026?
Choosing between Crisp and LiveHelpNow comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Crisp
Customer messaging platform
Best for you if:
- • You want the higher-rated option (8.4/10 vs 0.0/10)
- • You need crm features specifically
- • Customer messaging platform with free plan and Pro at $28/month for 5 agents
- • Omnichannel inbox for chat, email, WhatsApp, Instagram, and Messenger
LiveHelpNow
Omnichannel support software to transform customer service and empower agents.
Best for you if:
- • You need help desk features specifically
- • Omnichannel support for live chat, SMS, email, and social media.
- • AI-powered chatbots and knowledge base automation for 24/7 support.
| At a Glance |  Crisp |  LiveHelpNow |
|---|---|---|
Price | Free + Paid | Free + Paid |
Best For | CRM | Help Desk |
Rating | 84/100 | —/100 |
| Feature | Crisp | LiveHelpNow |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| Editorial Score | 84 | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | CRMLive Chat | Help DeskLive Chat |
How Crisp and LiveHelpNow Compare
Crisp
Customer messaging platform
Free tier available · 84/100 score
LiveHelpNow
Omnichannel support software to transform customer service and empower agents.
Free tier available
Crisp is a crm tool. LiveHelpNow is in help desk.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Crisp
Want the highest-rated option?
Crisp scores 84/100. LiveHelpNow is unrated.
Go with: Crisp
Value user reviews?
Neither has user reviews yet.
Go with: Crisp
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Crisp is a crm tool. LiveHelpNow is in help desk. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Crisp
- Higher score: 84/100 vs unrated
- Free tier available
- Our pick for this comparison
LiveHelpNow
- Better fit for help desk
The Bottom Line
Crisp (84/100) is our pick.
Frequently Asked Questions
Is Crisp or LiveHelpNow better?
Crisp scores 84/100 in our evaluation. Both are freemium.
What are Crisp and LiveHelpNow used for?
Crisp: Customer messaging platform. LiveHelpNow: Omnichannel support software to transform customer service and empower agents..
What does Crisp cost vs LiveHelpNow?
Crisp is freemium (free tier + paid plans). LiveHelpNow is freemium (free tier + paid plans). Visit their websites for detailed pricing.