Crisp vs LiveHelpNow: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Crisp and LiveHelpNow side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Crisp
All-in-one customer messaging: chat, bots, CRM
Best for you if:
- • You want all-in-one platform
LiveHelpNow
Omnichannel support software to transform customer service and empower agents.
Best for you if:
- • You want consolidates all customer communication channels into one platform
| At a Glance | Crisp | LiveHelpNow |
|---|---|---|
Starts at | Free plan, paid from $45/mo flat, billed monthly Mini plan | Free plan, paid from $25/agent/mo Live chat and texting plan |
Category | Customer Support CRM | Customer Support Live Chat |
Rating | 4.5/5 G2 4.5 · Capterra 4.6 350 reviews | n/a |
Free plan | Yes | Yes |
Watch out for | Extra agents cost $10/month each on Plus | n/a |
Choose Crisp or LiveHelpNow?
Choose Crisp if
- You want all-in-one platform
- You want good free tier
Choose LiveHelpNow if
- You want consolidates all customer communication channels into one platform
- You want AI-powered features significantly reduce agent workload and provide 24/7 support
In-Depth Analysis
Crisp
All-in-one customer messaging: chat, bots, CRM
Crisp prices per workspace, not per agent.
Watch out
Extra agents cost $10/month each on Plus
Strengths
- Pro: All-in-one platform
- Pro: Good free tier
- Pro: Modern interface
Weaknesses
- Con: Limited at free tier
- Con: Can get expensive
Key features
LiveHelpNow
Omnichannel support software to transform customer service and empower agents.
LiveHelpNow's pricing structure is unique, offering individual components at $25/agent/month each.
Strengths
- Pro: Consolidates all customer communication channels into one platform.
- Pro: AI-powered features significantly reduce agent workload and provide 24/7 support.
- Pro: Offers robust analytics for performance monitoring and customer insights.
- Pro: Strong security measures for handling sensitive customer data.
- Pro: Includes free training and support for quick team onboarding.
Weaknesses
- Con: No explicit mention of a free trial, only a demo.
- Con: Pricing model is not transparently displayed on the website, requiring a demo or contact for details.
- Con: The website focuses heavily on features without specific use cases for different business sizes.
Key features
Plans and prices: Crisp vs LiveHelpNow
| Tool | Plans and prices | Source |
|---|---|---|
| Crisp |
| crisp.chat/pricing read Nov 1, 2026 |
| LiveHelpNow |
| livehelpnow.net/pricing |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Crisp pricing and LiveHelpNow pricing.
Key Takeaways
Crisp
- Choose if you want all-in-one customer messaging: chat, bots, CRM
LiveHelpNow
- Choose if you want omnichannel support software to transform customer service and empower agents
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- Only Crisp has a published user rating (4.5/5 from 350 reviews); LiveHelpNow has none we can show.
- Entry prices are not ranked, they are charged on different bases: Crisp $45/mo flat, billed monthly; LiveHelpNow $25/agent/mo.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Crisp and LiveHelpNow compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Crisp has a published user rating (4.5/5 from 350 reviews); LiveHelpNow has none we can show. Entry prices are not ranked, they are charged on different bases: Crisp $45/mo flat, billed monthly; LiveHelpNow $25/agent/mo. Both have a free plan.
What are Crisp and LiveHelpNow used for?
Crisp: All-in-one customer messaging: chat, bots, CRM. LiveHelpNow: Omnichannel support software to transform customer service and empower agents.
What does Crisp cost vs LiveHelpNow?
Crisp's cheapest paid plan is Mini at $45/mo flat, billed monthly; it also has a free plan. LiveHelpNow's cheapest paid plan is Live chat and texting at $25/agent/mo; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Crisp and LiveHelpNow?
Crisp's main strength: all-in-one platform. LiveHelpNow's main strength: consolidates all customer communication channels into one platform.