Is Crisp worth the price?
Crisp's pricing offers a good entry point with a generous Free tier and a competitive Pro tier at $28/month for growing businesses.
However, the jump to the Unlimited tier at $106/month, while offering significant contact and agent increases, might feel steep for some. The Plus tier at $295/month is clearly aimed at larger enterprises needing advanced features like white-labeling.
This pricing structure is best for small to medium businesses looking for an all-in-one customer messaging solution.
Pricing Plans
14-day Free TrialFree
Free
- Basic chat widget
- Personal websites
- 2 agents
Pro
$28/monthly
- 4 agents
- 5,000 contacts
- FB Messenger, Twitter, Email
- Triggers and customization
Unlimited
$106/monthly
- Unlimited agents
- 50,000 contacts
- All features
- 50 AI uses/month
Plus
$295/monthly
- Ticketing system
- White-labeling
- Advanced analytics
- Unlimited AI
Hidden Costs & Gotchas
Overage fees for contacts beyond tier limits
AI uses limited on lower tiers
Advanced analytics only on top tier
Ticketing system exclusive to Plus tier
Which Plan Do You Need?
Startups needing basic chat
SMBs growing customer support
Enterprises requiring advanced features
How Crisp Compares to Competitors
Compared to Intercom, which can easily run into hundreds of dollars for similar features, Crisp's Pro tier at $28/month is significantly more affordable. Zendesk Chat's entry-level plans also tend to be higher, making Crisp's Unlimited tier at $106/month a strong value proposition for businesses needing more agents and contacts without breaking the bank.
Crisp Pricing FAQ
How much does Crisp cost?
Crisp starts at $0/month on the Free plan. It offers 4 paid tiers ranging from $0/month up to $295/month.
Does Crisp have a free plan?
Crisp does not offer a permanent free plan. However, a free trial is available for 14 days.
Does Crisp offer a free trial?
Yes, Crisp offers a free trial lasting 14 days. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Crisp paid plan?
The cheapest paid plan for Crisp is "Free" at $0/month. Key features include: Basic chat widget, Personal websites, 2 agents.
Is there a cheaper alternative to Crisp?
Yes. Popular alternatives to Crisp include Kommo, Helpwise, LiveHelpNow, Pure Chat. Free alternatives include LiveHelpNow. Compare them side-by-side on Toolradar.
Cheaper alternatives to Crisp
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
