Zoho CRM starts at $1.17/user/month on the Standard plan.
Verified Sep 2026 from the official pricing page.
Is Zoho CRM worth the price?
Zoho CRM is the best value in the CRM market, full-featured at a fraction of competitors' prices.
Standard at $14/user/mo covers what most small businesses need. Enterprise with Zia AI at $40/user is where the real power lives.
Pricing Plans
15-day Free TrialFree
Up to 3 users
- Leads and contacts
- Documents
- Mobile apps
- Basic workflows
Standard
$14/month per user (annual)
$20/user monthly billing
- Mass email
- Custom modules
- Workflows
- Sales forecasting
- Cadences
- 900+ marketplace extensions
Professional
$23/month per user (annual)
$35/user monthly billing
- Blueprint process management
- CPQ
- Sales signals
- Inventory management
- Webhooks
- Google Ads integration
Enterprise
$40/month per user (annual)
$50/user monthly billing
- Zia AI assistant
- Territory management
- Custom functions
- Journey orchestration
- Multi-user portals
- Sandbox
Ultimate
$52/month per user (annual)
Annual billing only
- Advanced feature limits
- Extended AI capabilities
- Data preparation
- Augmented analytics
- Advanced administration
Hidden Costs & Gotchas
Free plan is limited to 3 users with basic features, outgrown quickly
Monthly billing costs 20-34% more than annual, Standard jumps from $14 to $20/user
Zia AI assistant requires Enterprise ($40/user), not available on Standard or Professional
Advanced customization (custom functions, client scripts) locked to Enterprise
Zoho ecosystem add-ons (Zoho Desk, Zoho Projects) are separate subscriptions
Our Recommendation
startup
Standard at $14/user/mo (annual) for basic CRM needs. Professional at $23/user for inventory and process management. Zia AI alone justifies Enterprise at $40/user.
enterprise
Enterprise at $40/user is 60-75% cheaper than Salesforce or HubSpot with comparable features. Ultimate at $52/user for advanced analytics.
freelancer
Free plan covers 3 users. Standard at $14/user when you need email campaigns and custom modules.
How Zoho CRM compares
3 of 6 direct competitors offer a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Zoho CRM | $1.17/user/month | Yes |
| Salesforce | $2.08/user/month | No |
| HubSpot | $15/user/month | Yes |
| Microsoft Dynamics 365 | $65/user/month | No |
| Pipedrive | $14/user/month | No |
| Freshsales | $9/month | Yes |
| Insightly | $29/user/month | Yes |
Zoho CRM Pricing FAQ
How much does Zoho CRM cost?
Zoho CRM starts at $1.17/user/month on the Standard plan. It offers 4 paid tiers ranging from $1.17/user/month to $4.33/user/month. A free plan is also available.
Does Zoho CRM have a free plan?
Yes. Zoho CRM offers a free plan called "Free". It includes: Leads and contacts, Documents, Mobile apps.
Does Zoho CRM offer a free trial?
Yes. Zoho CRM offers a free trial lasting 15 days.
What is the cheapest Zoho CRM paid plan?
The cheapest paid plan for Zoho CRM is "Standard" at $1.17/user/month. Key features include: Mass email, Custom modules, Workflows.
What are alternatives to Zoho CRM?
Alternatives to Zoho CRM include Salesforce, HubSpot, Microsoft Dynamics 365, Pipedrive. Salesforce starts at $2.08/user/month; HubSpot starts at $15/user/month; Microsoft Dynamics 365 starts at $65/user/month.
How much does Zoho CRM cost for a team of 10?
For 10 users on the Standard plan, Zoho CRM is $11.7/month, or $140.4/year, at the published per-user rate.
Zoho CRM alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Zoho CRM pricing — zoho.com/crm/pricing (verified Sep 2026)
- Cite this data: Toolradar, Zoho CRM pricing verified Sep 2026, toolradar.com/tools/zoho-crm/pricing
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