Alternatives

Best Zoho CRM alternatives in 2026

Data compiled by Toolradar Updated October 31, 2026 How we rate

Cite this list: Toolradar, best Zoho CRM alternatives 2026, toolradar.com/alternatives/zoho-crm

8 direct alternatives to Zoho CRM, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.

Quick answer

HubSpot is the top alternative to Zoho CRM on our list, followed by Salesforce and Creatio.
4 of the 8 alternatives have a free plan, starting with HubSpot.
Highest rated: Creatio, 4.6 out of 5 from 509 ratings, Sep 2026.

Publications that cover the tools tracked here

8 alternatives
4 with a free plan

HubSpot
#1 Top pick
CRM platform for scaling businesses
Starting price
From $20 /mo
Cheapest paid plan, monthly, as of October 2026
3.9 /5 across Trustpilot, TrustRadius, PeerSpot and more · 19,150 ratings, Sep 2026
Our take
Best overall
Read the review
Salesforce
#2
Manage sales pipelines, customer support, and marketing journeys in one CRM
Starting price
From $25 /mo
Cheapest paid plan, monthly, as of October 2026
4.4 /5 across G2 and Capterra · 44,685 ratings, Sep 2026
Read the review
Creatio
#3
AI CRM built for people and AI agents to work together
Starting price
From $40 /mo
Cheapest paid plan, monthly, as of October 2026
4.6 /5 across G2 and Capterra · 509 ratings, Sep 2026
Our take
Highest rated
Read the review

Zoho CRM vs 8 alternatives

Zoho CRM and its alternatives compared on starting price (cheapest paid plan, monthly, as of October 2026), free plan and average user rating.
Tool	Starting price (Oct 2026)	Free plan	Rating
Zoho CRM Compared tool	Price: $20/mo	Free plan: Yes	4.2 out of 5, from 9,945 ratings across G2 and Capterra (9,945)
HubSpot	Price: $20/mo	Free plan: Yes	3.9 out of 5, from 19,150 ratings across Trustpilot, TrustRadius, PeerSpot and more (19,150)
Salesforce	Price: $25/mo	Free plan: No	4.4 out of 5, from 44,685 ratings across G2 and Capterra (44,685)
Creatio	Price: $40/mo	Free plan: No	4.6 out of 5, from 509 ratings across G2 and Capterra (509)
Pipedrive	Price: Usage-based	Free plan: No	4.4 out of 5, from 6,213 ratings across G2 and Capterra (6,213)
Microsoft Dynamics 365	Price: $65/mo	Free plan: No	4.1 out of 5, from 7,475 ratings across G2 and Capterra (7,475)
Freshsales	Price: $9/mo	Free plan: Yes	4.5 out of 5, from 1,859 ratings across G2 and Capterra (1,859)
Insightly	Price: $29/mo	Free plan: Yes	4.1 out of 5, from 1,602 ratings across G2 and Capterra (1,602)
Relaticle	Price: Free + paid	Free plan: Yes	n/a

Why people consider alternatives to Zoho CRM

Zoho CRM manages customer relationships affordably. Sales and customer management from Zoho-CRM for cost-conscious organizations. The pricing is competitive. The features are comprehensive.

Here are the real cost and limitation gotchas that push teams to look elsewhere:

Free plan is limited to 3 users with basic features, outgrown quickly
Advanced customization (custom functions, client scripts) locked to Enterprise
Zoho ecosystem add-ons (Zoho Desk, Zoho Projects) are separate subscriptions

The 8 alternatives below cover the same core job (CRM) with different trade-offs.

See full Zoho CRM review Best crm tools How we rank

Zoho CRM by the numbers

Toolradar data: Zoho CRM's entry paid plan ($14/user/mo, billed yearly) ranks #4 of 36 for price among the Sales tools with a verified entry price per user, where the median is $32.50/user/mo. It is listed as an alternative to 81 other tools on Toolradar, ranking #1 of 283 in Sales. As of Oct 2026.

Zoho CRM compared with 283 Sales tools on Toolradar, as of Oct 2026
Metric	Zoho CRM	Peer median	Position (1 is best)
Entry paid plan	$14/user/mo, billed yearly	$32.50/user/mo	#4 of 36 tools priced per user, verified price
Free plan	Yes	31% have one	n/a
Listed as an alternative to	81 tools	2	#1 of 283
User rating	4.2/5 (across the web, 9,945 ratings)	4.5/5	#141 of 166 (joint) tools with 20+ reviews
Compare-page visits, last 30 days	46 visits	29	#7 of 38 tools with 20+ compare-page visits

Listed as an alternative to: #1 on 2026-10-16 to #1 on 2026-10-31 (rank among 283 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “Zoho CRM by the numbers”, Oct 2026.

CRM leaderboards from Toolradar data

Toolradar ranks CRM tools on one measure at a time, only where at least 8 tools have data. As of Oct 2026.

CSV

Lowest entry price, plans with no stated unit

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 164 tools with no stated price unit, verified price.

Lowest entry price, plans with no stated unit, CRM tools on Toolradar, as of Oct 2026
#	Tool	Entry plan
1	MyKidReports	$0.99/mo, billed monthly
2	Stablebuzz	$1.11/mo
3	VSCO Workspace	$2.50/mo, billed monthly
4	Rock RMS	$4.45/mo
5	ConnectMachine 2.0	$5/mo, billed yearly

Lowest entry price, per-user plans

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 54 tools priced per user, verified price.

Lowest entry price, per-user plans, CRM tools on Toolradar, as of Oct 2026
#	Tool	Entry plan
1	Chronock	$6.67/user/mo, billed yearly
2	Bigin	$7/user/mo, billed monthly
3	Pixelwand CRM	$8/user/mo, billed yearly
4	Bonsai	$9/user/mo, billed monthly
4	Close MCP	$9/user/mo, billed monthly

A position exists only when at least 8 tools have data for that metric. 216 of 513 CRM tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “CRM leaderboards”, Oct 2026. Data licensed CC BY 4.0. All CRM statistics.

8 alternatives to Zoho CRM

Ranked by G2 and Capterra ratings, media mentions, and editor review, plus how directly they replace Zoho CRM.

Frequently asked questions

What is the best alternative to Zoho CRM?

Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Zoho CRM are HubSpot, Salesforce, Creatio. Each solves the same core job with different trade-offs on pricing, features, and integrations.

Is there a free alternative to Zoho CRM?

There is no fully free alternative in this list. HubSpot is freemium: a permanent free tier plus paid plans (CRM platform for scaling businesses).

Why do people look for Zoho CRM alternatives?

Common reasons teams switch away from Zoho CRM: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in crm. The alternatives on this page solve the same core problem with different trade-offs.

Side-by-side comparisons

In-depth comparison pages for Zoho CRM versus each alternative.

Zoho CRM vs HubSpot Zoho CRM vs Salesforce Zoho CRM vs Creatio Zoho CRM vs Pipedrive Zoho CRM vs Microsoft Dynamics 365 Zoho CRM vs Freshsales Zoho CRM vs Insightly Zoho CRM vs Relaticle

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Full Zoho CRM review Visit Zoho CRM

Top 3 alternatives to Zoho CRM

HubSpot

Salesforce

Creatio