Toolradar Data
CRM Tools Statistics 2026
Live data on CRM software, computed from the Toolradar catalog. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
489
CRM tools published and tracked on Toolradar as of August 19, 2026.
Last updated August 19, 2026. Reviewed by Louis Corneloup.
Key findings
- Toolradar tracks 489 CRM tools as of August 19, 2026, 5% of its 10,235-tool directory.
- CRM tools average 4.37 out of 5 across 419 rated tools and 362,817 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
- 27% of CRM tools offer a free tier, 130 of 489.
- 468 CRM tools were added to Toolradar during 2026, 96% of the category.
- Givebutter is the highest-rated CRM tool at 4.8 out of 5 from 2,203 reviews.
Source: Toolradar catalog, computed live on August 19, 2026.
Headline numbers
CRM tools published on Toolradar
Source: Toolradar catalog, published status
Share of the whole Toolradar directory
Source: 489 of 10,235 published tools
User reviews across CRM tools
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge), across 419 rated tools
Average CRM tool rating, weighted by review volume
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge); unweighted mean 4.39 / 5 across 419 rated tools
CRM tools added to the directory in 2026
Source: Toolradar createdAt, 96% of the category (directory add date, not vendor launch)
Pricing mix
How CRM tools split between a free path (free, freemium, open-source) and strictly paid.
Tools that offer a free tier
Source: Toolradar pricing labels, 130 of 489 CRM tools
Tools that are strictly paid
Source: Toolradar pricing labels, 359 of 489 CRM tools
Where the reviews come from
Review volume for CRM tools by third-party platform.
G2 reviews
Across 330 CRM tools carrying a G2 profile
Capterra reviews
Across 356 CRM tools carrying a Capterra profile
Trustpilot reviews
Across 25 CRM tools carrying a Trustpilot profile
SourceForge reviews
Across 62 CRM tools carrying a SourceForge profile
TrustRadius reviews
Across 7 CRM tools carrying a TrustRadius profile
PeerSpot reviews
Across 4 CRM tools carrying a PeerSpot profile
Highest-rated CRM tools
Top-rated CRM tools with at least 500 third-party reviews.
Givebutter
2,203 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
SuiteDash
1,203 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Less Annoying CRM
1,036 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Zeffy
880 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
ChurchTrac
856 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Most reviewed CRM tools
The CRM tools carrying the most third-party reviews.
Salesforce
4.40 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
HubSpot
3.90 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
HubSpot Service
4.40 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Apollo
4.60 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Apollo.io
4.70 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
CRM growth in 2026
Explore CRM tools
Methodology and sources
Every figure is computed live from the Toolradar catalog, published CRM tools only. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge) and are not the site's own reviews. Added in 2026 means added to the Toolradar directory this year, not the vendor's launch date. Leaderboards apply a 500-review floor. See how we rate.