Toolradar Data
CRM Tools Statistics 2026
Live data on CRM software, computed from the Toolradar catalog. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
500
CRM tools published and tracked on Toolradar as of October 4, 2026.
Last updated October 4, 2026. Reviewed by Louis Corneloup.
Key findings
- Toolradar tracks 500 CRM tools as of October 4, 2026, 5% of its 10,902-tool directory.
- CRM tools average 4.31 out of 5 across 407 rated tools and 335,557 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
- 27% of CRM tools offer a free tier, 137 of 500.
- 479 CRM tools were added to Toolradar during 2026, 96% of the category.
- Zeffy is the highest-rated CRM tool at 4.9 out of 5 from 3,091 reviews.
Source: Toolradar catalog, computed live on October 4, 2026.
Headline numbers
CRM tools published on Toolradar
Source: Toolradar catalog, published status
Share of the whole Toolradar directory
Source: 500 of 10,902 published tools
User reviews across CRM tools
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge), across 407 rated tools
Average CRM tool rating, weighted by review volume
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge); unweighted mean 4.38 / 5 across 407 rated tools
CRM tools added to the directory in 2026
Source: Toolradar createdAt, 96% of the category (directory add date, not vendor launch)
Pricing mix
How CRM tools split between a free path (free, freemium, open-source) and strictly paid.
Tools that offer a free tier
Source: Toolradar pricing labels, 137 of 500 CRM tools
Tools that are strictly paid
Source: Toolradar pricing labels, 363 of 500 CRM tools
Where the reviews come from
Review volume for CRM tools by third-party platform.
G2 reviews
Across 366 CRM tools carrying a G2 profile
Capterra reviews
Across 269 CRM tools carrying a Capterra profile
Trustpilot reviews
Across 38 CRM tools carrying a Trustpilot profile
SourceForge reviews
Across 71 CRM tools carrying a SourceForge profile
TrustRadius reviews
Across 7 CRM tools carrying a TrustRadius profile
PeerSpot reviews
Across 4 CRM tools carrying a PeerSpot profile
Highest-rated CRM tools
Top-rated CRM tools with at least 500 third-party reviews.
Zeffy
3,091 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Less Annoying CRM
668 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
SuiteDash
1,252 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
AutoLeap
777 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Silent Auction Pro
526 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Most reviewed CRM tools
The CRM tools carrying the most third-party reviews.
Salesforce
4.40 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
HubSpot
3.90 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Monday Sales CRM
4.60 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Apollo.io
4.10 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Zoho CRM
4.20 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
CRM growth in 2026
Explore CRM tools
Methodology and sources
Every figure is computed live from the Toolradar catalog, published CRM tools only. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge) and are not the site's own reviews. Added in 2026 means added to the Toolradar directory this year, not the vendor's launch date. Leaderboards apply a 500-review floor. See how we rate.