Twenty CRM
UnclaimedThe #1 open-source CRM for modern, powerful, and affordable customer relationship management.
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What is Twenty CRM?
Twenty CRM is a crm tool. Twenty CRM is an open-source customer relationship management platform designed to be modern, powerful, and affordable. It acts as an operating system for customer data, built to be adaptable to unique workflows and evolving business requirements of fast-growing companies. Key capabilities: Personalized views, Manage user access permissions, Customizable data model (objects and fields), Workflow automation, APIs & Webhooks. Twenty CRM is paid-only, with most plans including a trial period. Buyers most often compare Twenty CRM against Pipedrive, Folk, EIS Suite.
TL;DR - Twenty CRM
- Open-source CRM for managing customer relationships.
- Highly customizable with flexible data models and workflows.
- Includes task management, Kanban views, and rich note-taking.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Open-source, offering flexibility and transparency
- Highly customizable to fit unique business needs
- Affordable pricing structure with a free tier option
- Backed by Y Combinator, suggesting strong development and support
- Includes essential CRM features like task management and workflow visualization
Cons
- Fair usage policy applies to 'unlimited records' in paid plans
- Priority support only available on higher-tier plans
Preview
Key Features
Personalized viewsManage user access permissionsCustomizable data model (objects and fields)Workflow automationAPIs & WebhooksTask managementKanban viewsRich notes with text blocks and markdown
Pricing Plans
Free TrialPro
$9/user/month
- Unlimited records*
- Custom Objects & Fields
- APIs & Webhooks
- Email Integration
- No credit-card required
Organization
$19/user/month
- All of the Pro Plan
- SAML / OIDC SSO
- Priority support
About Twenty CRM
By Toolradar Team·
Twenty CRM is an open-source customer relationship management platform designed to be modern, powerful, and affordable. It acts as an operating system for customer data, built to be adaptable to unique workflows and evolving business requirements of fast-growing companies. The platform allows users to import and store large amounts of customer data, customize the product to their specific needs, and automate tasks by connecting to other systems via APIs and webhooks.
This CRM offers essential features for managing customer interactions, including task management to ensure no deals are missed, Kanban views for visualizing workflows, and rich notes with text blocks and markdown for detailed record-keeping. It emphasizes personalization through customizable views, robust permission management, and a flexible data model that allows users to define custom objects and fields. Twenty CRM aims to provide a comprehensive solution for businesses looking for a flexible and powerful tool to manage their customer relationships effectively.
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Twenty CRM FAQ
What is Twenty CRM?
Twenty CRM is an open-source customer relationship management platform designed to help businesses manage their customer data, automate workflows, and track interactions. It is built to be modern, powerful, and adaptable to various business needs.
How much does Twenty CRM cost?
Twenty CRM offers a free tier. Paid plans include 'Pro' at $9/user/month and 'Organization' at $19/user/month (when billed annually). Monthly pricing is also available at a higher rate.
Is Twenty CRM free?
Yes, Twenty CRM has a free tier available. You can start using it without a credit card.
Who is Twenty CRM for?
Twenty CRM is designed for fast-growing companies that need a modern, powerful, and affordable platform to manage their customer relationships. Its customizability makes it suitable for businesses with unique workflows and evolving requirements.
Source: twenty.com