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SimplyBook.me

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24/7 booking, payments, and client management for service businesses

Meeting SchedulingMarketingCRM
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Reviews onG2Capterra
1264 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Booking widget works on websites, social media, and Google simultaneously

Biggest con

Free plan limited to 50 bookings per month

TL;DR - SimplyBook.me

  • Online appointment scheduling for service businesses
  • Multi-channel booking with payments, reminders, and HIPAA compliance
  • Free plan available; paid plans from €11.90/mo
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is SimplyBook.me?

Editorial review
SimplyBook.me is an online appointment scheduling platform built for service businesses that need to accept bookings 24/7 across websites, social media, Google, and branded mobile apps. It goes beyond basic scheduling with built-in payments, intake forms, HIPAA compliance, POS sales, and loyalty programs. Over 10,000 businesses in healthcare, beauty, fitness, education, and professional services use SimplyBook.me to eliminate phone-tag scheduling and reduce no-shows with automated reminders via email, SMS, and WhatsApp. The platform scales from solo practitioners to multi-location enterprises.

Available on: Web

how we evaluateSourcesimplybook.me ↗

Pros & Cons

Pros

  • Booking widget works on websites, social media, and Google simultaneously
  • HIPAA compliance built in for healthcare and therapy practices
  • Flexible pricing scales with booking volume rather than features
  • Branded mobile apps available on paid plans
  • Extensive custom feature library lets you add only what you need
  • Supports 15+ languages for international businesses

Cons

  • Free plan limited to 50 bookings per month
  • Custom features are add-ons, building the right setup takes time
  • Mobile app customization requires Standard plan or higher
  • SMS reminders cost extra via credit packages
  • Interface can feel overwhelming with many features enabled

Ratings Across the Web

4.5(1,264 reviews)
G2118 reviews
4.4/5
Capterra1,146 reviews
4.6/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Multi-channel booking via website, Facebook, Instagram, Google, and mobile appsAutomated reminders via email, SMS, and WhatsAppPayment processing with Stripe, PayPal, and Square integrationHIPAA-compliant for healthcare providersBranded client and admin mobile appsClient intake forms and SOAP notesLoyalty system, memberships, and gift cardsGroup bookings, classes, and recurring appointmentsPOS system for in-person product salesCalendar sync with Google Calendar and Outlook

Pricing

Freemium

SimplyBook.me offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Is SimplyBook.me worth the price?

85/100

SimplyBook.me offers a fair to generous pricing structure, especially for small businesses.

The Free plan is quite robust for basic needs, and the Basic plan at €11.90/mo annually provides good value for growing businesses with 5 providers. However, the jump to Premium at €49.90/mo for 2,000 bookings might feel a bit steep for some, but it includes unlimited custom features.

It's best for small to medium-sized service businesses looking for a comprehensive booking solution.

Hidden Costs & Gotchas

Annual commitment required for listed prices

SMS/WhatsApp credits are extra

Additional bookings cost $4 per 100

Custom features are limited on lower tiers

How SimplyBook.me Compares to Competitors

Compared to Calendly, which offers a free tier and paid plans starting around $12/mo, SimplyBook.me's Basic plan at €11.90/mo is competitive, offering more providers. Acuity Scheduling's comparable plans start around $16/mo, making SimplyBook.me's Standard plan at €24.90/mo a strong contender for businesses needing more features and providers at a slightly lower price point.

Reviews

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4.5/5

Across 1,264 verified user reviews on Capterra, G2

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Best SimplyBook.me Alternatives

Top alternatives based on features, pricing, and user needs.

Acuity Scheduling logo
Acuity SchedulingPaid

Appointment scheduling by Squarespace

4.8
Calendly logo
CalendlyFreemium

Scheduling automation platform

4.7
Tenant Inc logo
Tenant IncPaid

A complete ecosystem for self-storage businesses, from e-commerce websites to property management.

4.3
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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

SimplyBook.me vs Acuity SchedulingHead-to-head: features, pricing, who winsSimplyBook.me vs CalendlyHead-to-head: features, pricing, who winsSimplyBook.me vs Tenant IncHead-to-head: features, pricing, who wins

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SimplyBook.me FAQ

How does SimplyBook.me help reduce no-shows for appointments?

SimplyBook.me reduces no-shows by sending automated reminders to clients via email, SMS, and WhatsApp. This ensures clients are consistently informed about their upcoming appointments, minimizing forgotten bookings.

Which teams benefit most from SimplyBook.me's features?

SimplyBook.me is ideal for service businesses across various sectors, including healthcare, beauty, fitness, education, and professional services. It scales to support solo practitioners as well as multi-location enterprises needing 24/7 booking and client management.

How does SimplyBook.me compare to Acuity Scheduling?

SimplyBook.me offers HIPAA compliance built-in for healthcare practices and supports over 15 languages for international businesses, which are key differentiators. It also provides branded mobile apps on paid plans and a booking widget that works across websites, social media, and Google simultaneously.

What kind of booking flexibility does SimplyBook.me offer across different platforms?

SimplyBook.me provides a booking widget that functions simultaneously on websites, social media platforms, and Google. This allows businesses to accept appointments 24/7 from multiple online channels.

Does SimplyBook.me include a free tier?

Yes, SimplyBook.me offers a free tier, but it is limited to 50 bookings per month. Paid plans are available for businesses requiring more usage and additional features.

What are the main trade-offs to consider when choosing SimplyBook.me?

A primary trade-off is that the free plan has a limit of 50 bookings per month, and custom features are add-ons, which means building the optimal setup can take time. Additionally, SMS reminders require extra credit packages, and the interface can become overwhelming when many features are enabled.

Can SimplyBook.me support businesses with multiple locations or international clients?

Yes, SimplyBook.me is designed to scale from solo practitioners to multi-location enterprises. It also supports over 15 languages, making it suitable for businesses serving an international clientele.

Source: simplybook.me

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