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Reviews onG2Capterra
6154 reviews tracked

The Bottom Line

Entry price

From $16/mo

Biggest pro

Payment integration

Biggest con

No free tier

TL;DR - Acuity Scheduling

  • Professional scheduling by Squarespace
  • Self-service booking for clients
  • Integrates with payment processors
Pricing: Paid only
Best for: Enterprises & pros
4.8/5 across review platforms

What is Acuity Scheduling?

Editorial review
Acuity Scheduling is an appointment scheduling tool now part of Squarespace. Let clients book appointments 24/7 from your website. Automated reminders reduce no-shows. Accept payments at booking. Sync with Google, Outlook, and iCloud calendars. Customizable booking pages match your brand. Features include intake forms, packages, and group scheduling. Take the back-and-forth out of scheduling forever.

Available on: Web

Pros & Cons

Pros

  • Payment integration
  • Client portal
  • Customizable

Cons

  • No free tier
  • Complex setup

Ratings Across the Web

4.8(6,154 reviews)

Acuity Scheduling holds an aggregate rating of 4.8 out of 5 from 6,154 reviews across G2 and Capterra, last checked May 29, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Online bookingCalendar syncPayment processingRemindersCustom brandingPackagesClasses

Pricing Plans

7-day Free Trial

Pricing checked Aug 14, 2026

Emerging

$16/monthly

  • Online booking
  • Calendar sync
  • Email reminders

Growing

$27/monthly

  • SMS reminders
  • Multiple calendars
  • Packages

Powerhouse

$49/monthly

  • HIPAA compliance
  • API access
  • Advanced customization

Enterprise

Free

  • Custom pricing
  • Dedicated support
  • Custom features

Is Acuity Scheduling worth the price?

75/100

Acuity's pricing is fair, offering a good range of features across its tiers.

The 'Emerging' plan at $16/month is competitive for basic needs, while 'Growing' at $27/month adds significant value with SMS and multiple calendars. It's best for small to medium-sized businesses and solopreneurs looking for a robust scheduling solution.

Hidden Costs & Gotchas

SMS reminders only on 'Growing' plan

HIPAA compliance only on 'Powerhouse'

No annual discount mentioned for public tiers

How Acuity Scheduling Compares to Competitors

Compared to Calendly, which offers a Professional plan at $16/month with similar features to Acuity's 'Emerging' but with more integrations, Acuity is competitive. However, for advanced features like multiple calendars, Acuity's 'Growing' at $27/month is comparable to Calendly's Teams plan at $20/user/month, potentially making Acuity more cost-effective for single users needing those features.

How Acuity Scheduling's pricing compares

At $16/mo, Acuity Scheduling is mid-range of its 3 direct competitors ($10 to $106.92/mo across the set).

Acuity Scheduling
$16
$106.92

Entry paid plan, monthly. Pricing checked Aug 14, 2026.

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4.8/5

Across 6,154 verified user reviews on Capterra, G2

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Acuity Scheduling FAQ

How does Acuity Scheduling help reduce no-shows for appointments?

Acuity Scheduling helps reduce no-shows by sending automated reminders to clients. This ensures clients are aware of their upcoming appointments and can plan accordingly.

Which teams or individuals benefit most from Acuity Scheduling?

Acuity Scheduling is best for businesses or individuals who need clients to book appointments 24/7 directly from their website. It is particularly useful for those who want to accept payments at the time of booking and manage client intake.

How does Acuity Scheduling compare to Calendly for appointment booking?

Acuity Scheduling offers robust payment integration and a client portal, which are key strengths for managing bookings and client interactions. While both tools facilitate appointment booking, Acuity also provides customizable booking pages to match a brand, intake forms, and group scheduling.

What kind of calendar integrations does Acuity Scheduling offer?

Acuity Scheduling integrates with popular calendar services to keep schedules synchronized. It can sync with Google, Outlook, and iCloud calendars, ensuring all appointments are up-to-date across platforms.

What are the main trade-offs to consider when choosing Acuity Scheduling?

A primary trade-off with Acuity Scheduling is that it does not offer a permanently free tier, meaning it is a paid product from the start. Additionally, some users might find its initial setup to be complex.

How is Acuity Scheduling priced?

Acuity Scheduling is offered as a paid product, and it does not include a permanently free tier. Users will need to subscribe to a plan to access its features for appointment scheduling and management.

Can Acuity Scheduling be used to manage group bookings or packages?

Yes, Acuity Scheduling supports both group scheduling and the creation of packages. This allows businesses to offer multiple clients the same time slot or sell a series of services together.

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