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Manage appointments, staff, and services with free online booking and scheduling software.

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Reviews onG2Capterra
281 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Booking software

Biggest con

Square ecosystem

TL;DR - Square Appointments

  • Provides free online booking and scheduling for appointments and classes.
  • Integrates payment processing, automated reminders, and no-show protection.
  • Offers comprehensive business management tools including customer profiles, marketing, and team management.
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms

What is Square Appointments?

Editorial review
Square Appointments is a comprehensive booking and scheduling software designed to streamline operations for businesses that rely on appointments and classes. It provides a free online booking site allowing customers to book services 24/7, manage staff availability across multiple locations, and sync with Google Calendar to prevent double-bookings. The platform also supports class bookings and resource tracking for rooms or equipment. Beyond scheduling, Square Appointments integrates payment processing for both online and in-person transactions, supporting various payment types including cards, digital wallets, and Afterpay. It offers automated reminders, customizable no-show policies with cancellation fees, and waitlists to keep schedules full. The system also includes customer management features like profiles, transaction history, and the ability to collect forms and contracts. Businesses can further enhance their operations with integrated tools for marketing, loyalty programs, gift cards, online store creation, and team management, making it suitable for a wide range of service-based businesses like salons, spas, and fitness studios.

Available on: Web

Pros & Cons

Pros

  • Booking software
  • Square integration
  • Fair pricing
  • Good features
  • Active development

Cons

  • Square ecosystem
  • Per-staff pricing
  • Better alternatives exist
  • Feature gaps
  • Support varies

Ratings Across the Web

4.4(281 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Online bookingCalendar managementAutomated remindersStaff schedulingPayment integrationClient management

Pricing Plans

Pricing checked Jul 4, 2026

Free

Free

  • 1 location
  • Unlimited staff
  • Online booking
  • Payment processing 2.6% + 15¢
  • Google Calendar sync

Plus

$29 / month/location

  • Unlimited locations
  • Unlimited staff
  • Resource management
  • Multiple time zones
  • Payment processing 2.6% + 15¢

Premium

$69 / month/location

  • All Plus features
  • Team commissions
  • Advanced reports
  • Priority support
  • Lower processing rates

How Square Appointments's pricing compares

At $29/mo, Square Appointments is mid-range of its 5 direct competitors ($9.63 to $106.92/mo across the set).

$9.63
Square Appointments
$29
$106.92

Entry paid plan, monthly. Pricing checked Jul 4, 2026.

Reviews

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4.4/5

Across 281 verified user reviews on Capterra, G2

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Best Square Appointments Alternatives

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Square Appointments FAQ

How does Square Appointments help manage staff across different locations?

Square Appointments allows businesses to manage staff availability across multiple locations, ensuring coordinated scheduling. It also syncs with Google Calendar to help prevent double-bookings for individual staff members.

Which teams would benefit most from using Square Appointments?

Square Appointments is best suited for service-based businesses that rely on appointments and classes, such as salons, spas, and fitness studios. It helps these teams streamline operations, from booking to payment processing.

How does Square Appointments compare to Acuity Scheduling?

Square Appointments offers a comprehensive suite that integrates booking, payment processing, and team management within the Square ecosystem. Acuity Scheduling also provides robust scheduling features, but Square Appointments' strength lies in its deep integration with Square's broader business tools.

What kind of limitations should users consider with Square Appointments?

Users should be aware that Square Appointments operates within the Square ecosystem, which might be a limitation for businesses preferring other payment processors. It also uses a per-staff pricing model, which could impact costs for larger teams.

How is Square Appointments priced?

Square Appointments is available on a free tier, offering essential booking and scheduling functionalities. Businesses can upgrade to paid plans to access more advanced features and accommodate higher usage requirements.

Can Square Appointments handle class bookings and resource management?

Yes, Square Appointments supports class bookings in addition to individual appointments. It also includes features for tracking resources such as rooms or equipment, which helps in managing facility usage efficiently.

Does Square Appointments include tools to reduce no-shows?

Square Appointments helps reduce no-shows through automated reminders sent to clients. It also allows businesses to set customizable no-show policies and implement cancellation fees to encourage attendance.

Source: squareup.com

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