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1226 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Generous free plan supports up to 4 users and 200 monthly appointments
Biggest con
Free plan limited to 200 appointments per month
TL;DR - Setmore
- Free appointment scheduling for up to 4 staff with online booking, payments, and calendar sync
- Pro plan at $5/user/month adds SMS reminders, recurring appointments, and unlimited users
- Integrates with Google Calendar, Stripe, Square, Zoom, and social media platforms
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
What is Setmore?
Setmore is an online appointment scheduling platform that lets businesses automate booking through a customizable online page. Customers self-schedule 24/7 while staff manage availability via an internal calendar. The platform supports payment processing through Stripe and Square, two-way calendar sync with Google Calendar and Office 365, video meeting integrations, and automated confirmation and reminder notifications to reduce no-shows. It serves service-based businesses including salons, dental offices, law firms, fitness studios, and pet care providers. Setmore offers embeddable website widgets, Facebook and Instagram booking, and QR code generation for offline marketing.
Available on: Web, Windows, macOS, iOS, Android
Pros & Cons
Pros
- Generous free plan supports up to 4 users and 200 monthly appointments
- Annual billing saves 58% compared to monthly at just $5/user/month
- Two-way calendar sync prevents double-booking across platforms
- Built-in video meetings eliminate need for separate conferencing tools
- Multi-channel booking from website, social media, and QR codes
- Clean, intuitive interface with quick setup and minimal learning curve
Cons
- Free plan limited to 200 appointments per month
- SMS reminders only available on the paid Pro plan
- Live receptionist add-on restricted to US-based businesses only
- No native invoicing or advanced billing beyond appointment payments
- Limited customization options for the booking page design
Ratings Across the Web
4.6(1,226 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Online booking page with custom URL and service menuStaff calendar management with availability controlsAutomated email and SMS appointment remindersPayment processing via Stripe and Square integrationsTwo-way sync with Google Calendar and Office 365Video meeting integration for virtual consultationsTeam scheduling and multi-staff coordinationEmbeddable booking widgets for websitesSocial media booking via Facebook and InstagramQR code generation for offline-to-online booking
Pricing
Freemium
Setmore offers a generous free tier with optional paid upgrades for advanced features.
Reviews
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4.6/5
Across 1,226 verified user reviews on Capterra, G2
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Setmore FAQ
How does Setmore help reduce no-shows for appointments?
Setmore automatically sends confirmation and reminder notifications to customers, which helps ensure they remember their scheduled appointments. This feature is designed to minimize instances of clients missing their bookings.
Which teams or businesses benefit most from using Setmore?
Service-based businesses such as salons, dental offices, law firms, fitness studios, and pet care providers find Setmore particularly useful. It helps these businesses manage customer appointments efficiently and automate their booking processes.
How does Setmore compare to Acuity Scheduling regarding calendar synchronization?
Setmore offers two-way calendar synchronization with Google Calendar and Office 365, which helps prevent double-booking across different platforms. This ensures that staff availability is consistently updated.
What kind of limitations does the free plan of Setmore have?
The free plan for Setmore is limited to 200 appointments per month and does not include SMS reminders. Additionally, the live receptionist add-on is only available for US-based businesses.
Does Setmore include a free tier?
Yes, Setmore is available on a free tier that supports up to 4 users and 200 monthly appointments. Paid plans are also offered for businesses requiring more extensive usage and additional features.
Can Setmore integrate with existing video conferencing tools?
Setmore includes built-in video meeting integrations, eliminating the need for separate conferencing tools. This allows businesses to conduct virtual appointments directly through the platform.
How does Setmore facilitate booking appointments through various channels?
Setmore supports multi-channel booking through embeddable website widgets, direct booking via Facebook and Instagram, and QR code generation for offline marketing. This allows customers to self-schedule appointments conveniently from multiple sources.
Source: setmore.com