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Reviews on G2 Capterra
1,450 reviews tracked

The Bottom Line

Price
From $14.95/member/mo, billed monthly, free trial. Compare plans

Key facts

  • Book beauty and wellness appointments online instantly.
  • Manage salon and spa operations with a comprehensive software suite.
  • Discover new local businesses and services through the marketplace.

Pros

  • Easy to use for both clients and businesses
  • Comprehensive features for salon management
  • Attracts new clients through the Fresha marketplace
  • Automated reminders reduce no-shows
  • Flexible pricing with a free tier for basic use

Cons

  • Transaction fees apply for online and in-person payments
  • Fees for new clients acquired through the Fresha marketplace
  • Additional costs for advanced features like client loyalty and enhanced insights

What is Fresha?

Fresha is a comprehensive platform designed for both consumers and businesses in the beauty and wellness industry. For consumers, it acts as a discovery and booking engine, allowing them to easily find, book, and manage appointments with salons, barbers, medspas, and wellness studios in their local area. Users can browse services, view prices, read reviews, and book appointments instantly through the web or mobile app, with convenient features like online payments and automated reminders. For businesses, Fresha provides an all-in-one salon software and booking system. It offers tools for appointment scheduling, client management, point of sale, marketing, and online bookings through various channels including their own website, social media, Google, and the Fresha marketplace. The platform aims to streamline operations, attract new clients, and enhance the overall client experience, with features like consultation forms, retail management, and detailed reporting.

Available on: Web, iOS, Android

Ratings Across the Web

4.7 (1,450 reviews)

Fresha holds an aggregate rating of 4.7 out of 5 from 1,450 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Online appointment booking for clients
  • Calendar and appointment scheduling for businesses
  • Client management with consultation forms
  • Point of sale (POS) and retail inventory management
  • Marketing tools including email and SMS campaigns
  • Online payments with no-show and cancellation fees
  • Direct booking links for websites, Facebook, Instagram, and Google
  • Fresha marketplace for new client acquisition

Pricing Plans

Free Trial

Pricing checked Oct 31, 2026. Source: fresha.com/pricing, read Oct 31, 2026

Fresha plans and prices, checked October 2026
Plan Price Details
Independent

$19.95 / mo

  • Single calendar column
  • 20 free messages
  • 50 free marketing emails
+1 more
  • Email and chat support
Team

$14.95 / mo

  • Multiple calendar columns
  • 20 free messages per team member
  • 50 free marketing emails per team member
+1 more
  • Phone, chat, and Email support
Enterprise

Custom rates

  • Enterprise solutions available for high-volume businesses with over 20 team members

Is Fresha worth the price?

Good value

This pricing structure is best for small to medium-sized beauty and wellness businesses looking for scalable solutions.

Hidden Costs & Gotchas

Overage fees for messages/emails

Full Fresha pricing: every plan, hidden costs and alternatives

How Fresha's pricing compares

At $14.95/member/mo, billed monthly, Fresha is mid-range of its 4 comparable direct competitors ($12 to $79/mo across the set).

Fresha
$14.95

Not ranked, different unit or currency: StyleSeat $19/mo flat, whole organisation, billed monthly.

Entry paid plan, monthly price, per member, billed monthly. Pricing checked Oct 31, 2026.

Email me when Fresha changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Recent pricing updates

Changes we detected on the Fresha pricing page.

  • Independent went from $13.92 to $19.95 a month; Team went from $9.63 to $14.95 per member a month.

Fresha by the numbers

Fresha compared with 83 Directories tools on Toolradar, as of Nov 2026
Metric Fresha Peer median Position (1 is best)
Free plan No 80% have one n/a
Listed as an alternative to 9 tools 2 #7 of 83 (joint)
User rating 4.7/5 (across the web, 1,450 ratings) 4.3/5 #1 of 26 (joint) tools with 20+ reviews

Listed as an alternative to: #11 on 2026-10-16 to #7 on 2026-11-02 (rank among 83 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Directories data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Fresha by the numbers”, Nov 2026.

Reviews

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4.7/5

Across 1,450 verified user reviews on Capterra, G2

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Fresha FAQ

What are the key differences between the Independent and Team pricing plans for businesses using Fresha?

The Independent plan is designed for single-person businesses and includes one calendar column, 20 free messages, and 50 free marketing emails per month. The Team plan, for multiple team member businesses, charges per bookable team member and offers multiple calendar columns, 20 free messages per team member, and 50 free marketing emails per team member, along with phone support.

How does Fresha handle online and in-person payment processing fees for businesses?

Fresha charges a fee of 1.29% + €0.20 per transaction for both online and in-person payments. Additionally, there is a €0.10 charge per Tap to Pay authorization for in-person transactions.

Are there any fees associated with clients booking through the Fresha marketplace?

Fresha applies a one-time fee only when brand new clients discover and book a business through the Fresha marketplace. There is no fee for returning clients who book through the marketplace.

What are the costs for automated communication features like text messages and marketing emails?

Businesses receive 20 free automated text messages and WhatsApp notifications per month (per team member for the Team plan), after which texts cost €0.14 and WhatsApp messages cost €0.14 - €0.25. They also get 50 free marketing emails monthly (per team member for the Team plan), with additional emails costing €0.02 each.

What optional add-ons are available to enhance business operations and client engagement?

Optional add-ons include Client Loyalty for €59.95 per location monthly, Insights for €9.95 per bookable team member monthly, and Google Rating Boost for €13.95 per location monthly. There is also a Data Connector for €235 per location monthly and Meta Pixel Ads, which is free.

Source: fresha.com

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