Booker
UnclaimedAll-in-one software for spa and salon management, handling booking, payments, client management, and marketing.
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TL;DR - Booker
- Manages online booking, payments, client data, and marketing for spas and salons.
- Features an AI receptionist for 24/7 call handling and automated appointment booking.
- Offers integrated POS, inventory tracking, and marketing automation to attract and retain clients.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Comprehensive all-in-one solution for beauty businesses.
- AI receptionist significantly reduces missed calls and automates bookings.
- Robust marketing automation helps attract and retain clients effectively.
- Integrated payments and POS simplify transactions and reporting.
- Mobile app allows for flexible business management from anywhere.
Cons
- Pricing can be substantial, starting at $139/month.
- The AI assistant feature is only available on the highest-tier plan.
- May have a learning curve due to the extensive feature set.
Key Features
Online appointment booking (24/7)Point-of-sale (POS) and eCommerce salesClient management and trackingAutomated marketing campaigns (emails, texts)Staff scheduling and managementInventory tracking and managementMobile Business app for management on the goMessenger[AI] for automated call response and booking
Pricing Plans
Starter
€99 Euro/month
- Business management tools
- Integrated payments
- Branded website booking widgets
- Listing on the Mindbody app
- Basic reporting
- Comprehensive management tools
- Unlimited users
- Access to 2.8M+ monthly shoppers
- Point of sale & online payments
- Branded website widgets
Accelerate
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- Everything in Starter
- Powerful analytics & reporting
- Room and resource management for scheduling spaces and rentals
- Client Pick-a-Spot
- Promo codes to offer limited-time discounts
- Access to premium add-ons for customized growth
- Resource management and Pick-a-Spot
- Advanced reporting and analytics
Ultimate
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- Everything in Accelerate
- Dynamic tools to grow your marketing lists
- Automated email and text campaigns and templates
- Built-in sales pipeline to manage and convert leads
- Next-level analytics for client, growth, and retention insights
- Increased message limits and lower rates on marketing emails and texts
- Email and SMS marketing
- Lead management dashboard
About Booker
By Toolradar Team·
Booker is a comprehensive software solution designed specifically for spas and salons to streamline their daily operations and foster business growth. It automates critical tasks such as online appointment booking, point-of-sale transactions, client management, and marketing campaigns, allowing business owners to dedicate more time to client experiences rather than administrative burdens. The platform integrates various functionalities, from managing staff schedules and inventory to processing payments and attracting new clients through automated tools and listings on partner sites like Mindbody and Yelp.
This platform is ideal for beauty and wellness businesses, including salons, spas, barbershops, and lash studios, seeking to enhance efficiency, improve client retention, and expand their reach. It offers features like a 24/7 AI receptionist to handle missed calls and bookings, customizable marketing emails and texts, and integrated payment processing. Booker aims to simplify the complexities of running an appointment-based business, providing tools for everything from initial client attraction to long-term relationship building and revenue growth.
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Booker FAQ
How does Messenger[AI] specifically convert missed calls into paying clients?
Messenger[AI] automatically responds to missed calls via text message, engaging potential clients in a conversation. It can then book appointments directly through SMS or webchat, ensuring that inquiries are captured and converted even when staff are unavailable.
Beyond general online booking, how does Booker help attract high-spending beauty clients?
Booker integrates with the Mindbody app, which is a popular platform for consumers to find and book wellness services. By listing services on the Mindbody app, businesses can gain visibility among a broad audience of individuals actively seeking beauty and wellness appointments, including those with higher spending habits.
What specific types of marketing campaigns can be automated with Booker to retain clients?
Booker allows for the automation of customizable emails and texts to convert drop-ins and win back lost clients. It also enables targeted campaigns that automatically send to specific client segments, prompts for client reviews, and incentivizes referrals to increase word-of-mouth marketing.
Can Booker manage inventory for multiple product lines or services within a single salon location?
Yes, Booker includes easy-to-use inventory management tools that allow businesses to track products. This helps organize stock, manage supplies for various services, and ensure that popular items are always available for sale or use.
What is the difference in text notification capabilities between the Starter and Accelerate plans?
The Starter plan allows for sending up to 3,000 text notifications and reminders per month. In contrast, the Accelerate plan and higher tiers offer unlimited 2-way text notifications and reminders, facilitating more extensive client communication and engagement.
Source: mindbodyonline.com