Bento
UnclaimedAI-powered email marketing and CRM for small businesses with powerful automation and shared inboxes.
Visit WebsiteWhat is Bento?
Bento (email marketing): AI-powered email marketing and CRM for small businesses with powerful automation and shared inboxes. Bento is an AI email marketing and CRM platform designed for small businesses to supercharge their customer journeys. It offers two core components: Bento Email for sending product, marketing, and transactional emails, and Bento Chat for shared inboxes with multi-agent orchestration. Bento is paid-only, with most plans including a trial period. Buyers most often compare Bento against Dotdigital, iContact, Loops.
TL;DR - Bento
- AI-powered email marketing and CRM platform.
- Offers advanced automation, transactional emails, and shared inboxes.
- Value-based pricing per user, with all features included and unlimited emails.
Pricing: Paid only
Best for: Enterprises & pros
4.9/5 across review platforms
Pros & Cons
Pros
- Comprehensive feature set with no hidden costs or add-ons.
- Value-based pricing model (per user) that scales without tier jumps.
- Strong automation capabilities with visual workflow builder.
- Excellent customer support and community feedback.
- AI-powered CRM for ticket answering and lead closing.
Cons
- No free plan, only a 30-day free trial.
- Requires a credit card for the free trial.
Ratings Across the Web
4.9(57 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
AI Email MarketingCRMEmail WorkflowsBroadcastsTransactional EmailsShared Inbox & AgentsAI Mode for Workflow CreationVisual Email Editor
Pricing Plans
Free TrialStarter
$30/mo
- Unlimited emails
- Unlimited automations
- Unlimited team members
- Transactional email
- Unlimited sending domains
- All integrations
- Advanced analytics
- Priority support
- Custom domains
- Bento AI CRM
About Bento
By Toolradar Team·
Bento is an AI email marketing and CRM platform designed for small businesses to supercharge their customer journeys. It offers two core components: Bento Email for sending product, marketing, and transactional emails, and Bento Chat for shared inboxes with multi-agent orchestration. The platform emphasizes powerful automation capabilities through its "Flows" feature, allowing users to create complex sequences like welcome series, abandoned cart recovery, and re-engagement campaigns.
Bento aims to provide a comprehensive solution for managing customer communication and relationships, combining email marketing with CRM functionalities. It's built to be intuitive and easy to use, catering to both non-developers and those who appreciate developer-friendly features like a robust API. The platform prides itself on excellent deliverability, advanced analytics, and a unique value-based pricing model that charges per user rather than email volume or features, making it scalable for businesses from 3,000 to millions of contacts.
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Bento FAQ
What is Bento?
Bento is an AI email marketing and CRM platform designed for small businesses. It helps users send product, marketing, and transactional emails, manage customer relationships, and automate communication through advanced workflows and shared inboxes.
How much does Bento cost?
Bento uses a value-based pricing model, charging $0.01 per contact per month. The minimum charge is $30/month for up to 3,000 users. All features are included regardless of the plan, and you only pay for contacts you actually email.
Is Bento free?
Bento does not offer a free plan. However, it provides a 30-day free trial with full access to all features. A credit card is required to start the trial.
Who is Bento for?
Bento is primarily for small businesses looking for an AI-powered email marketing and CRM solution. It's particularly beneficial for those who need powerful automation, excellent deliverability, and a comprehensive feature set without complex pricing tiers, including SaaS founders and businesses that value strong customer support.
Source: bentonow.com