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Reviews on G2 Capterra
1,078 reviews tracked

The Bottom Line

Price
From $8.99/mo, billed monthly (free plan available). Compare plans

Key facts

  • Agile CRM is an all-in-one, cloud-based platform for sales, marketing, and customer service, designed to automate and streamline business operations.
  • It offers a wide array of features including contact management, deal tracking, marketing automation, email campaigns, social media integration, and helpdesk support.
  • The platform is affordable, with a free plan for up to 10 users and tiered pricing, emphasizing ease of use and mobile readiness.

Pros

  • Comprehensive all-in-one platform for sales, marketing, and customer service, reducing data silos and enabling consistent messaging.
  • Affordable pricing, including a free tier for up to 10 users and competitive paid plans, making it accessible for small businesses.
  • Next-generation, cloud-based SaaS service that is mobile-ready, fast, and simple to use.
  • Extensive sales automation features including 360° contact view, deal management, lead scoring, telephony integration, and appointment scheduling.
  • Robust marketing automation capabilities with drag-and-drop workflow designer, landing page builder, email marketing, social suite, and mobile marketing.

Cons

  • The '500APPS' offering, while extensive, might lead to feature bloat or complexity for users only needing core CRM functionalities.
  • The pricing structure for emails (5,000 branded emails across all paid tiers) might be limiting for businesses with high-volume email marketing needs.

What is Agile CRM?

Agile CRM is an all-in-one customer relationship management platform for small businesses. It combines sales, marketing, and service automation with contact management and analytics to help growing companies manage customer relationships.

Available on: Web, iOS, Android, Windows, Chrome

Ratings Across the Web

4.3 (1,078 reviews)

Agile CRM holds an aggregate rating of 4.3 out of 5 from 1,078 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Contact management
  • Marketing automation
  • Web engagement
  • Telephony
  • Helpdesk
  • Analytics

Pricing Plans

Pricing checked Nov 8, 2026. Source: agilecrm.com/pricing.html, read Nov 8, 2026

Agile CRM plans and prices, checked November 2026
Plan Price Details
Free

$0

  • 10 users
  • 1,000 contacts
  • Basic features
Starter

$8.99/monthly

  • 10K contacts
  • Marketing automation
  • Social monitoring
Regular

$29.99/monthly

  • 50K contacts
  • Helpdesk
  • Advanced reports

Is Agile CRM worth the price?

Good value

Agile CRM offers a very generous Free tier for up to 10 users and 1,000 contacts, making it highly accessible for startups.

The Starter tier at $8.99/month is exceptionally competitive for marketing automation and social monitoring. This pricing model is best for small businesses and startups looking for an all-in-one CRM solution without a high initial investment.

Full Agile CRM pricing: every plan, hidden costs and alternatives

How Agile CRM's pricing compares

At $8.99/mo, billed monthly, Agile CRM is the most affordable of its 4 comparable direct competitors.

Agile CRM
$8.99

Not ranked, different unit or currency: Pipedrive $14/seat/mo, billed yearly.

Entry paid plan, monthly price, billed monthly. Pricing checked Nov 8, 2026.

Email me when Agile CRM changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Agile CRM by the numbers

Toolradar data: Agile CRM's entry paid plan ($8.99/mo, billed monthly) ranks #6 of 76 for price among the Sales tools with a verified entry price and no stated unit, where the median is $51/mo. As of Nov 2026.

Agile CRM compared with 288 Sales tools on Toolradar, as of Nov 2026
Metric Agile CRM Peer median Position (1 is best)
Entry paid plan $8.99/mo, billed monthly $51/mo #6 of 76 tools with no stated price unit, verified price
Free plan Yes 26% have one n/a
Listed as an alternative to 6 tools 2 #59 of 288 (joint)
User rating 4.3/5 (across the web, 1,078 ratings) 4.5/5 #123 of 166 (joint) tools with 20+ reviews

Listed as an alternative to: #52 on 2026-10-16 to #59 on 2026-11-05 (rank among 288 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Agile CRM by the numbers”, Nov 2026.

Reviews

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4.3/5

Across 1,078 verified user reviews on Capterra, G2

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Best Agile CRM Alternatives

Top alternatives based on features, pricing, and user needs.

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Agile CRM FAQ

How does Agile CRM help small businesses manage customer relationships comprehensively?

Agile CRM is an all-in-one platform that integrates sales, marketing, and service automation with contact management and analytics. This combination helps growing companies manage customer interactions from initial lead to post-sale support, reducing data silos and ensuring consistent messaging across departments.

Which teams benefit most from using Agile CRM?

Agile CRM is best suited for sales, marketing, and customer service teams within small businesses. Its comprehensive features support these teams in automating workflows, managing customer interactions, and analyzing performance to drive growth.

How is Agile CRM priced?

Agile CRM offers a free tier for up to 10 users, making it accessible for very small teams. Beyond the free offering, it provides competitive paid plans that unlock more usage and advanced features.

What kind of limitations should businesses consider regarding email marketing with Agile CRM?

Businesses with high-volume email marketing needs should note that all paid tiers of Agile CRM include a limit of 5,000 branded emails. This might be a constraint for companies requiring extensive email campaigns.

Can Agile CRM automate sales processes?

Yes, Agile CRM includes extensive sales automation features designed to streamline the sales cycle. These include a 360° contact view, deal management, lead scoring, telephony integration, and appointment scheduling capabilities.

How does Agile CRM compare to Zoho CRM for small businesses?

Agile CRM distinguishes itself from competitors like Zoho CRM by offering a comprehensive all-in-one platform that integrates sales, marketing, and customer service automation. It also provides a free tier for up to 10 users, making it a cost-effective option for small businesses.

Does Agile CRM offer tools for marketing automation?

Agile CRM provides robust marketing automation capabilities, including a drag-and-drop workflow designer and a landing page builder. It also supports email marketing, a social suite, and mobile marketing features to engage customers effectively.

How does Agile CRM pricing compare with other Sales tools?

Agile CRM's entry paid plan ($8.99/mo, billed monthly) ranks #6 of 76 for price among the Sales tools with a verified entry price and no stated unit, where the median is $51/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Does Agile CRM have a promo code or discount code?

As of November 8, 2026, Toolradar has no Agile CRM promo code, coupon or discount code on file. Agile CRM's own pricing page (https://agilecrm.com/pricing.html, read November 8, 2026) does list a free plan, so you can start without a code. Offers change, so confirm the terms at checkout.

Source: agilecrm.com

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