The Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Comprehensive all-in-one platform for sales, marketing, and customer service, reducing data silos and enabling consistent messaging.
Biggest con
The '500APPS' offering, while extensive, might lead to feature bloat or complexity for users only needing core CRM functionalities.
TL;DR - Agile CRM
- Agile CRM is an all-in-one, cloud-based platform for sales, marketing, and customer service, designed to automate and streamline business operations.
- It offers a wide array of features including contact management, deal tracking, marketing automation, email campaigns, social media integration, and helpdesk support.
- The platform is affordable, with a free plan for up to 10 users and tiered pricing, emphasizing ease of use and mobile readiness.
What is Agile CRM?
Available on: Web, iOS, Android, Windows, Chrome
Pros & Cons
Pros
- Comprehensive all-in-one platform for sales, marketing, and customer service, reducing data silos and enabling consistent messaging.
- Affordable pricing, including a free tier for up to 10 users and competitive paid plans, making it accessible for small businesses.
- Next-generation, cloud-based SaaS service that is mobile-ready, fast, and simple to use.
- Extensive sales automation features including 360° contact view, deal management, lead scoring, telephony integration, and appointment scheduling.
- Robust marketing automation capabilities with drag-and-drop workflow designer, landing page builder, email marketing, social suite, and mobile marketing.
Cons
- The '500APPS' offering, while extensive, might lead to feature bloat or complexity for users only needing core CRM functionalities.
- The pricing structure for emails (5,000 branded emails across all paid tiers) might be limiting for businesses with high-volume email marketing needs.
- While offering many integrations, the specific depth or quality of all 50+ integrations is not detailed, which could vary.
Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
Pricing checked Jun 15, 2026
Free
Free
- 10 users
- 1,000 contacts
- Basic features
Starter
$8.99/monthly
- 10K contacts
- Marketing automation
- Social monitoring
Regular
$29.99/monthly
- 50K contacts
- Helpdesk
- Advanced reports
Reviews
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Agile CRM FAQ
How does Agile CRM help small businesses manage customer relationships comprehensively?
Which teams benefit most from using Agile CRM?
How is Agile CRM priced?
What kind of limitations should businesses consider regarding email marketing with Agile CRM?
Can Agile CRM automate sales processes?
How does Agile CRM compare to Zoho CRM for small businesses?
Does Agile CRM offer tools for marketing automation?
Source: agilecrm.com