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763 reviews tracked

The Bottom Line

Price
From $12/user/mo, billed monthly. Compare plans

Key facts

  • Vtiger is an AI-powered, all-in-one CRM unifying marketing, sales, and support with a 360-degree customer view.
  • It offers advanced features like AI-driven insights, sales automation, pipeline management, and CPQ capabilities.
  • The platform is adaptable, affordable, and recognized as a CRM leader, with mobile access and an open-source core.

Pros

  • Provides a unified platform for marketing, sales, and support teams with a 360-degree view of customer data (One View).
  • Offers AI-powered features like Vtiger Calculus for sales recommendations, chatbots, and generative/predictive AI designers for enhanced customer interactions and insights.
  • Highly adaptable and customizable for various team sizes and industries, with flexible and affordable pricing options.
  • Includes robust sales automation features such as pipeline management, playbooks, process designer, and CPQ (Configure, Price, Quote).
  • Recognized as a leader in the CRM industry by Gartner Magic Quadrant for Sales Force Automation and other review platforms.

Cons

  • The information provided does not detail specific limitations regarding integration complexity with certain niche applications.
  • While offering mobile apps, the extent of feature parity with the desktop version is not explicitly detailed.
  • The content does not specify potential learning curves for advanced AI features or extensive customization options.

What is Vtiger?

Vtiger is an all-in-one CRM that unifies sales, marketing, and support teams. Features include lead management, email campaigns, helpdesk, and project management.

Available on: Web, iOS, Android

Ratings Across the Web

4.3 (763 reviews)

Vtiger holds an aggregate rating of 4.3 out of 5 from 763 reviews across TrustRadius, PeerSpot, G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Sales automation
  • Marketing automation
  • Helpdesk
  • Project management
  • Inventory

Pricing Plans

Pricing checked Nov 8, 2026. Source: vtiger.com/pricing, read Nov 8, 2026

Vtiger plans and prices, checked November 2026
Plan Price Details
One Growth

$12 / user/month

  • Contact, Account & Lead Management
  • Marketing Campaigns
  • Help Desk & Customer Portal
+3 more
  • Inventory & Invoicing
  • Reports & Dashboards
  • AI Capabilities
One Professional

$30 / user/month

  • Everything in One Growth
  • Advanced Sales Automation
  • Process Designer
+4 more
  • Advanced Marketing Automation
  • Advanced Help Desk Automation
  • Subscription & Vendor Management
  • Collaboration & Live Chat
One Enterprise

$42 / user/month

  • Everything in One Professional
  • Multi-Currency Support
  • Contact Engagement Insights
+4 more
  • Internal Ticketing
  • Work Order Management
  • Advanced Project Automation
  • Advanced Operational Insights
One AI

$50 / user/month

  • Everything in One Enterprise
  • Built-in AI Voice Assistant Integration
  • Generative AI Designer
+1 more
  • Predictive AI Designer
Enterprise

$42

  • Advanced reporting
  • Support

Is Vtiger worth the price?

Good value

Vtiger's pricing is quite generous, especially with the free 'Pilot' tier offering basic CRM for up to 10 users.

The 'Professional' tier at $30/month for a full CRM is competitive, and the 'Enterprise' tier at $42/month for advanced features is also reasonably priced. This structure is best for small to medium-sized businesses looking for a comprehensive CRM solution without a high entry cost.

Hidden Costs & Gotchas

Potential for add-on feature costs

Full Vtiger pricing: every plan, hidden costs and alternatives

How Vtiger's pricing compares

At $12/user/mo, billed monthly, Vtiger is the most affordable of its 5 comparable direct competitors.

Not ranked, different unit or currency: Pipedrive $14/seat/mo, billed yearly.

Entry paid plan, monthly price, per user, billed monthly. Pricing checked Nov 8, 2026.

Email me when Vtiger changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Recent pricing updates

Changes we detected on the Vtiger pricing page.

  • Plans changed: One Growth added at $12 per user a month; One Professional added at $30 per user a month; One Enterprise added at $42 per user a month; One AI added at $50 per user a month; Pilot, Professional removed.

Vtiger by the numbers

Vtiger compared with 288 Sales tools on Toolradar, as of Nov 2026
Metric Vtiger Peer median Position (1 is best)
Free plan No 26% have one n/a
Listed as an alternative to 1 tool 2 #170 of 288 (joint)
Integrations listed 1 3 #41 of 58 (joint) tools with at least one integration recorded
User rating 4.3/5 (across the web, 763 ratings) 4.5/5 #123 of 166 (joint) tools with 20+ reviews

Listed as an alternative to: #164 on 2026-10-16 to #170 on 2026-11-05 (rank among 288 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Sales data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Vtiger by the numbers”, Nov 2026.

Reviews

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4.3/5

Across 763 verified user reviews on G2, Capterra, TrustRadius

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