Microsoft Dynamics 365 vs Vtiger: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Microsoft Dynamics 365 and Vtiger side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Vtiger leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Microsoft Dynamics 365
Enterprise CRM and ERP cloud solution
Best for you if:
- • You want a tool that offers a comprehensive suite of applications covering sales, service, finance, supply chain, and project operations
Vtiger
All-in-one CRM for customer-centric businesses
Best for you if:
- • You want a tool that provides a unified platform for marketing, sales, and support teams with a 360-degree view of customer data (One View)
| At a Glance | ||
|---|---|---|
Starts at | From $65/user/mo, billed monthly Sales Professional plan | From $12/user/mo, billed monthly One Growth plan |
Category | CRM Sales | CRM Sales |
Rating | 4.1/5 Capterra 4.4 · G2 3.8 7,475 reviews | 4.3/5 G2 4.3 · Capterra 4.3 · TrustRadius 4.5 763 reviews |
Free plan | No | No |
Watch out for | Potential for data storage overage fees | Potential for add-on feature costs |
Choose Microsoft Dynamics 365 or Vtiger?
Choose Microsoft Dynamics 365 if
- You want a tool that offers a comprehensive suite of applications covering sales, service, finance, supply chain, and project operations
Choose Vtiger if
- You want a tool that provides a unified platform for marketing, sales, and support teams with a 360-degree view of customer data (One View)
- Budget matters ($12/user/mo, billed monthly vs $65/user/mo, billed monthly)
In-Depth Analysis
Microsoft Dynamics 365
Enterprise CRM and ERP cloud solution
Microsoft Dynamics 365 offers a competitive pricing structure, particularly for its Enterprise CRM and ERP solutions.
Watch out
Potential for data storage overage fees
Strengths
- Pro: Utilizes AI-driven agents across CRM and ERP applications to enhance business processes and innovation.
- Pro: Offers a comprehensive suite of applications covering sales, service, finance, supply chain, and project operations.
- Pro: Provides significant cost savings, with one customer reporting a 40% reduction in total cost of ownership compared to previous solutions.
- Pro: Improves operational efficiency and productivity through generative AI, automation, IoT, and Mixed Reality capabilities.
- Pro: Highly flexible and adaptable, allowing businesses to customize solutions with apps from Microsoft Marketplace to meet specific industry needs.
Weaknesses
- Con: The extensive range of applications and features might lead to a steep learning curve for new users.
- Con: Implementation and integration with existing systems could be complex and require significant resources.
- Con: Pricing structures are not immediately transparent and require exploring different options for each application, potentially leading to unexpected costs.
Key features
Vtiger
All-in-one CRM for customer-centric businesses
Vtiger's pricing is quite generous, especially with the free 'Pilot' tier offering basic CRM for up to 10 users.
Watch out
Potential for add-on feature costs
Strengths
- Pro: Provides a unified platform for marketing, sales, and support teams with a 360-degree view of customer data (One View).
- Pro: Offers AI-powered features like Vtiger Calculus for sales recommendations, chatbots, and generative/predictive AI designers for enhanced customer interactions and insights.
- Pro: Highly adaptable and customizable for various team sizes and industries, with flexible and affordable pricing options.
- Pro: Includes robust sales automation features such as pipeline management, playbooks, process designer, and CPQ (Configure, Price, Quote).
- Pro: Recognized as a leader in the CRM industry by Gartner Magic Quadrant for Sales Force Automation and other review platforms.
Weaknesses
- Con: The information provided does not detail specific limitations regarding integration complexity with certain niche applications.
- Con: While offering mobile apps, the extent of feature parity with the desktop version is not explicitly detailed.
- Con: The content does not specify potential learning curves for advanced AI features or extensive customization options.
Key features
Plans and prices: Microsoft Dynamics 365 vs Vtiger
| Tool | Plans and prices | Source |
|---|---|---|
| Microsoft Dynamics 365 |
| dynamics.microsoft.com read Oct 7, 2026 |
| Vtiger |
| vtiger.com/pricing read Nov 8, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Microsoft Dynamics 365 pricing and Vtiger pricing.
Key Takeaways
Microsoft Dynamics 365
- Worth considering for CRM
Vtiger
- Higher user rating: 4.3/5 vs 4.1/5
- Lower entry price: $12/user/mo, billed monthly vs $65/user/mo, billed monthly
What the data shows
On the data below, Vtiger leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
- Vtiger has the higher user rating (4.1/5 from 7,475 reviews for Microsoft Dynamics 365, 4.3/5 from 763 reviews for Vtiger).
- Vtiger has the lower entry price: $12/user/mo, billed monthly (One Growth) against $65/user/mo, billed monthly (Sales Professional) for Microsoft Dynamics 365.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Microsoft Dynamics 365 and Vtiger compare in 2026?
On the data below, Vtiger leads on higher user rating and lower entry price. We do not name an overall winner for this pair. Vtiger has the higher user rating (4.1/5 from 7,475 reviews for Microsoft Dynamics 365, 4.3/5 from 763 reviews for Vtiger). Vtiger has the lower entry price: $12/user/mo, billed monthly (One Growth) against $65/user/mo, billed monthly (Sales Professional) for Microsoft Dynamics 365.
What are Microsoft Dynamics 365 and Vtiger used for?
Microsoft Dynamics 365: Enterprise CRM and ERP cloud solution. Vtiger: All-in-one CRM for customer-centric businesses.
What does Microsoft Dynamics 365 cost vs Vtiger?
Microsoft Dynamics 365's cheapest paid plan is Sales Professional at $65/user/mo, billed monthly. Vtiger's cheapest paid plan is One Growth at $12/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 8, 2026.
What's the main difference between Microsoft Dynamics 365 and Vtiger?
Microsoft Dynamics 365's main strength: utilizes AI-driven agents across CRM and ERP applications to enhance business processes and innovation. Vtiger's main strength: provides a unified platform for marketing, sales, and support teams with a 360-degree view of customer data (One View).
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