Alternatives
Best Microsoft Dynamics 365 alternatives in 2026
Data compiled by Toolradar Updated How we rate
Cite this list: Toolradar, best Microsoft Dynamics 365 alternatives 2026, toolradar.com/alternatives/dynamics-365
6 direct alternatives to Microsoft Dynamics 365, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Quick answer
- HubSpot is the top alternative to Microsoft Dynamics 365 on our list, followed by Salesforce and Creatio.
- None of the 6 alternatives has a free plan.
- Highest rated: Creatio, 4.6 out of 5 from 509 ratings, Sep 2026.
- 6 alternatives
Top 3 alternatives to Microsoft Dynamics 365
HubSpot
#1 Top pickCRM platform for scaling businesses
Starting price
From $7 /mo
Cheapest paid plan, monthly, as of November 2026
3.9 /5 across Trustpilot, TrustRadius, PeerSpot and more · 19,150 ratings, Sep 2026
Our take
Best overall
Salesforce
#2Manage sales pipelines, customer support, and marketing journeys in one CRM
Starting price
From $25 /mo
Cheapest paid plan, monthly, as of November 2026
4.4 /5 across G2 and Capterra · 44,685 ratings, Sep 2026
Creatio
#3AI CRM built for people and AI agents to work together
Starting price
From $40 /mo
Cheapest paid plan, monthly, as of November 2026
4.6 /5 across G2 and Capterra · 509 ratings, Sep 2026
Our take
Highest rated
Microsoft Dynamics 365 vs 6 alternatives
| Tool | Starting price (Nov 2026) | Free plan | Rating |
|---|---|---|---|
 | Price: $65/mo | Free plan: No | 4.1 out of 5, from 7,475 ratings across G2 and Capterra (7,475) |
| Price: $7/mo | Free plan: No | 3.9 out of 5, from 19,150 ratings across Trustpilot, TrustRadius, PeerSpot and more (19,150) |
| Price: $25/mo | Free plan: No | 4.4 out of 5, from 44,685 ratings across G2 and Capterra (44,685) |
| Price: $40/mo | Free plan: No | 4.6 out of 5, from 509 ratings across G2 and Capterra (509) |
 | Price: Contact sales | Free plan: No | 4.1 out of 5, from 6,995 ratings across G2 and Capterra (6,995) |
 | Price: Not published | Free plan: No | 4.3 out of 5, from 26 ratings across G2 and Capterra (26) |
 | Price: Contact sales | Free plan: No | n/a |
Why people consider alternatives to Microsoft Dynamics 365
Microsoft Dynamics 365 is a suite of intelligent business applications including CRM, ERP, sales, marketing, and customer service modules powered by AI.
Teams most often switch away when one of these starts to bite:
- Pricing at scale as usage or premium tiers add up.
- Missing integrations with the rest of your stack.
- Performance or scale limits as your needs grow.
- A specific feature gap you have hit in crm.
The 6 alternatives below cover the same core job (CRM) with different trade-offs.
Microsoft Dynamics 365 by the numbers
Toolradar data: Microsoft Dynamics 365's entry paid plan ($65/user/mo, billed monthly) ranks #28 of 38 (joint) for price among the Sales tools with a verified entry price per user, where the median is $37.50/user/mo. It is listed as an alternative to 24 other tools on Toolradar, ranking #12 of 286 in Sales. As of Nov 2026.
- #12 most-listed alternative in Sales, out of 286 tools in Sales. Source: Toolradar data, Nov 2026.
- #39 (joint) most-listed alternative in Finance, out of 643 tools in Finance. Source: Toolradar data, Nov 2026.
- #20 most-listed alternative in Customer Support, out of 290 tools in Customer Support. Source: Toolradar data, Nov 2026.
| Metric | Microsoft Dynamics 365 | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $65/user/mo, billed monthly | $37.50/user/mo | #28 of 38 (joint) tools priced per user, verified price |
| Free plan | No | 31% have one | n/a |
| Listed as an alternative to | 24 tools | 2 | #12 of 286 |
| User rating | 4.1/5 (across the web, 7,475 ratings) | 4.5/5 | #152 of 166 (joint) tools with 20+ reviews |
| Compare-page visits, last 30 days | 36 visits | 29 | #13 of 38 tools with 20+ compare-page visits |
Listed as an alternative to: #11 on 2026-10-16 to #12 on 2026-11-02 (rank among 286 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.
Cite this: Toolradar, “Microsoft Dynamics 365 by the numbers”, Nov 2026.
CRM leaderboards from Toolradar data
Toolradar ranks CRM tools on one measure at a time, only where at least 8 tools have data. As of Nov 2026.
Lowest entry price, plans with no stated unit
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 148 tools with no stated price unit, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | MyKidReports | $0.99/mo, billed monthly |
| 2 | Stablebuzz | $1.11/mo |
| 3 | VSCO Workspace | $2.50/mo, billed monthly |
| 4 | Rock RMS | $4.45/mo |
| 5 | ConnectMachine 2.0 | $5/mo, billed yearly |
Lowest entry price, per-user plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 60 tools priced per user, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Chronock | $6.67/user/mo, billed yearly |
| 2 | Pixelwand CRM | $8/user/mo, billed yearly |
| 3 | Bonsai | $9/user/mo, billed monthly |
| 3 | Close MCP | $9/user/mo, billed monthly |
| 3 | Freshsales | $9/user/mo, billed monthly |
Lowest entry price, flat team plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 18 tools priced as a flat team plan, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Paw Partner | $10.99/mo flat, billed monthly |
| 2 | StyleSeat | $19/mo flat, billed monthly |
| 3 | Rentec Direct | $25/mo flat, billed monthly |
| 4 | GlossGenius | $28/mo flat, billed monthly |
| 5 | Zen Planner | $39/mo flat, billed monthly |
A position exists only when at least 8 tools have data for that metric. 226 of 514 CRM tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “CRM leaderboards”, Nov 2026. Data licensed CC BY 4.0. All CRM statistics.
6 alternatives to Microsoft Dynamics 365
Ranked by G2 and Capterra ratings, media mentions, and editor review, plus how directly they replace Microsoft Dynamics 365.
- 1
HubSpot
Paid Battle-tested at scaleCRM platform for scaling businesses
3.9 /5 across Trustpilot, TrustRadius, PeerSpot and more · 19,150 ratings, Sep 2026
From $7/mo, billed monthly
- 2
Salesforce
Paid Higher rated by usersManage sales pipelines, customer support, and marketing journeys in one CRM
4.4 /5 across G2 and Capterra · 44,685 ratings, Sep 2026
From $25/user/mo, billed monthly or yearly
- 3
Creatio
Paid Higher rated by usersAI CRM built for people and AI agents to work together
4.6 /5 across G2 and Capterra · 509 ratings, Sep 2026
From $40/user/mo, billed monthly
- 4
NetSuite
Paid Battle-tested at scaleManage finance, inventory, CRM, and ecommerce in one scalable cloud ERP
4.1 /5 across G2 and Capterra · 6,995 ratings, Sep 2026
Price not published
- 5
Jonas Club Software
Paid Higher rated by usersIntegrated software solutions for private clubs to optimize operations and enhance member experiences.
4.3 /5 across G2 and Capterra · 26 ratings, Sep 2026
Price not published
- 6
Oracle Fusion Cloud Financial Management
PaidUnify accounting, cash, spend and revenue on a governed cloud finance system
Price not published
Frequently asked questions
What is the best alternative to Microsoft Dynamics 365?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Microsoft Dynamics 365 are HubSpot, Salesforce, Creatio. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Microsoft Dynamics 365?
Most Microsoft Dynamics 365 alternatives offer paid plans, though some include free tiers or trials. Check the pricing pill on each alternative below.
Why do people look for Microsoft Dynamics 365 alternatives?
Common reasons teams switch away from Microsoft Dynamics 365: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in crm. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Microsoft Dynamics 365 versus each alternative.
Review Microsoft Dynamics 365, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
Still considering Microsoft Dynamics 365?
See the full review, pricing breakdown, and community feedback before you decide.