Bigin
UnclaimedThe simplest CRM for small businesses to close deals faster and streamline workflows.
Visit WebsiteWhat is Bigin?
Bigin (sales intelligence): The simplest CRM for small businesses to close deals faster and streamline workflows. Bigin by Zoho CRM is a streamlined CRM solution specifically designed for small businesses. It helps companies manage their customer interactions, sales pipelines, and daily operations efficiently. Key capabilities: Team Pipelines & Sub-pipelines, 360-degree Customer View & Management, Multi-channel Communication (Email, Phone, WhatsApp, Social Media), Workflow Automation & Lead Capture Forms, Mobile Apps (iOS, Android, iPadOS, macOS). Bigin ships a free plan plus paid tiers that unlock as usage grows.
TL;DR - Bigin
- Simplifies CRM for small businesses with easy-to-use pipelines.
- Automates routine tasks and integrates multi-channel communication.
- Provides a 360-degree view of customer data for better management.
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
Pros & Cons
Pros
- Specifically designed for small businesses, avoiding unnecessary complexity.
- Offers a free plan, making it accessible for very small operations or individuals.
- Strong multi-channel communication capabilities, including social media lead integration.
- Robust automation features to reduce manual workload.
- Comprehensive mobile applications for on-the-go access and productivity.
Cons
- The free plan has significant limitations on records and automations.
- Advanced features like more pipelines or data records require add-ons or higher-tier plans.
- While designed for simplicity, some users might find the initial setup of pipelines and automations a learning curve.
Ratings Across the Web
4.6(1,470 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Team Pipelines & Sub-pipelines360-degree Customer View & ManagementMulti-channel Communication (Email, Phone, WhatsApp, Social Media)Workflow Automation & Lead Capture FormsMobile Apps (iOS, Android, iPadOS, macOS)Integration with popular apps (Google Workspace, Microsoft 365, Mailchimp, Shopify, Zapier)Customizable Dashboards and ReportsBooking and Appointment Scheduling
Pricing
Freemium
Bigin offers a generous free tier with optional paid upgrades for advanced features.
About Bigin
By Toolradar Team·
Bigin by Zoho CRM is a streamlined CRM solution specifically designed for small businesses. It helps companies manage their customer interactions, sales pipelines, and daily operations efficiently. The platform focuses on simplifying the CRM experience, allowing users to track opportunities through customizable pipelines, manage customer data comprehensively, and automate routine tasks.
Bigin is ideal for small businesses looking to organize their sales process, improve customer communication, and reduce manual work without the complexity of larger enterprise CRMs. It offers features like multi-channel communication (email, phone, WhatsApp, social media), workflow automation, and mobile access, enabling teams to stay connected and productive from anywhere. The product aims to help small businesses increase lead conversion rates, save time, and ultimately boost revenue.
How we evaluate tools →Source: bigin.com
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Bigin FAQ
What is Bigin?
Bigin by Zoho CRM is a simple and intuitive CRM solution tailored for small businesses. It helps manage sales pipelines, customer interactions, and automate workflows to improve efficiency and close deals faster.
How much does Bigin cost?
Bigin offers a 'Free' plan with limited features for a single user. Paid plans include 'Express' at $7/user/month (billed annually) and 'Premier' at $12/user/month (billed annually). Both paid plans offer a 15-day free trial.
Is Bigin free?
Yes, Bigin offers a 'Free' plan for a single user with basic features like one pipeline, 500 records, and limited automations. There is also a 15-day free trial available for the paid 'Express' and 'Premier' plans.
Who is Bigin for?
Bigin is designed for small businesses and micro-businesses that need a straightforward and effective CRM to manage their customer relationships, sales processes, and daily operations without the complexity and cost of larger enterprise CRM systems.
Source: bigin.com