Bigin vs Pipedrive: Which is Better in 2026?
Choosing between Bigin and Pipedrive comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Pipedrive wins this matchup. Our overall CRM pick is HubSpot. Our free CRM pick is Apollo. Pick Bigin if you need a free tier to start with.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Bigin
The simplest CRM for small businesses to close deals faster and streamline workflows.
Best for you if:
- • You want a free tier before you commit
- • You want specifically designed for small businesses, avoiding unnecessary complexity
- • You want offers a free plan, making it accessible for very small operations or individuals
Pipedrive
Close more deals with AI-powered sales pipeline management
Best for you if:
- • You want visual pipeline
- • You want easy to use
| At a Glance | Bigin | Pipedrive |
|---|---|---|
Starts at | FreeFree tier available | $14/moLite |
Best For | CRM | CRM |
Rating | 4.6/5 | 4.4/5 |
Free plan | Yes | No |
Choose Bigin or Pipedrive?
Choose Bigin if
The simplest CRM for small businesses to close deals faster and streamline workflows.
- You want a free tier before you commit
- You want specifically designed for small businesses, avoiding unnecessary complexity
- You want offers a free plan, making it accessible for very small operations or individuals
Choose Pipedrive if
Close more deals with AI-powered sales pipeline management
- You want visual pipeline
- You want easy to use
| Feature | Bigin | Pipedrive |
|---|---|---|
| Pricing Model | Freemium | Paid |
| User Rating | ★4.6/5 1,619 reviews | ★4.4/5 6,213 reviews |
| Categories | CRMSales | CRMSales |
In-Depth Analysis
Bigin
The simplest CRM for small businesses to close deals faster and streamline workflows.
Bigin publishes USD on zoho.com/bigin/pricing.html.
Watch out
Free is 1 user and 500 records. Paid plans bill every user. Extra pipelines, records, automations, and booking pages are add-ons (official FAQ).
Strengths
- +Specifically designed for small businesses, avoiding unnecessary complexity.
- +Offers a free plan, making it accessible for very small operations or individuals.
- +Strong multi-channel communication capabilities, including social media lead integration.
- +Robust automation features to reduce manual workload.
- +Comprehensive mobile applications for on-the-go access and productivity.
Weaknesses
- -The free plan has significant limitations on records and automations.
- -Advanced features like more pipelines or data records require add-ons or higher-tier plans.
- -While designed for simplicity, some users might find the initial setup of pipelines and automations a learning curve.
Key features
Pipedrive
Close more deals with AI-powered sales pipeline management
Pipedrive's pricing, starting at $14/user/month for Lite and scaling to $79/user/month for Ultimate, is generally fair for a dedicated sales CRM.
Strengths
- +Visual pipeline
- +Easy to use
- +Good mobile app
Weaknesses
- -Limited free tier
- -Add-on costs
Key features
Pricing: Bigin vs Pipedrive
| Plan | Bigin | Pipedrive |
|---|---|---|
| Tier 1 | Free Free | $14/user Lite |
| Tier 2 | $7 month Express | $39/user Growth |
| Tier 3 | $12 month Premier | $59/user Premium |
| Tier 4 | $18 month Bigin 360 | $79/user Ultimate |
Pricing verified from each vendor's public pricing page. Compare in detail on Bigin pricing and Pipedrive pricing.
Who Should Use What?
On a budget?
Bigin has a free tier. Pipedrive is paid only.
Go with: Bigin
Want the highest-rated option?
Bigin: 4.6/5 (1,619 reviews). Pipedrive: 4.4/5 (6,213 reviews).
Go with: Bigin
Value user reviews?
Bigin: 1,619 reviews (4.6/5). Pipedrive: 6,213 reviews (4.4/5).
Go with: Pipedrive
3 Questions to Help You Decide
What's your budget?
Bigin is freemium. Pipedrive is paid. Bigin lets you start free.
What's your use case?
Both are crm tools. Compare their specific features to decide.
How important are ratings?
Bigin is rated higher: 4.6/5 vs 4.4/5.
Key Takeaways
Pipedrive
- Larger review base (6,213 reviews)
- Our pick for this comparison
Bigin
- Has a free tier
- Higher user rating: 4.6/5 vs 4.4/5
The Bottom Line
Pipedrive wins this matchup. Our overall CRM pick is HubSpot. Our free CRM pick is Apollo. Bigin has a free tier if you want to test without paying.
Frequently Asked Questions
Is Bigin or Pipedrive better?
Pipedrive is rated in our evaluation. Bigin is freemium and Pipedrive is paid.
What are Bigin and Pipedrive used for?
Bigin: The simplest CRM for small businesses to close deals faster and streamline workflows.. Pipedrive: Close more deals with AI-powered sales pipeline management.
What does Bigin cost vs Pipedrive?
Bigin is freemium (free tier + paid plans). Pipedrive is a paid tool. Visit their websites for detailed pricing.