Bigin vs Zoho CRM: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Bigin and Zoho CRM side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Bigin leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Bigin
The simplest CRM for small businesses to close deals faster and streamline workflows.
Best for you if:
- • You want specifically designed for small businesses, avoiding unnecessary complexity
Zoho CRM
Affordable sales and customer management for cost-conscious organizations
Best for you if:
- • You want affordable CRM
| At a Glance | Bigin | Zoho CRM |
|---|---|---|
Starts at | Free plan, paid from $7/user/mo, billed monthly Express plan | Free plan, paid from $20/user/mo, billed monthly Zoho CRM Plus plan |
Category | CRM Sales | CRM Sales |
Rating | 4.6/5 G2 4.6 · Capterra 4.7 1,619 reviews | 4.2/5 Capterra 4.3 · G2 4.1 9,945 reviews |
Free plan | Yes | Yes |
Watch out for | Free is 1 user and 500 records. Paid plans bill every user. Extra pipelines, records, automations, and booking pages are add-ons (official FAQ). | Free plan is limited to 3 users with basic features, outgrown quickly |
Choose Bigin or Zoho CRM?
Choose Bigin if
- You want specifically designed for small businesses, avoiding unnecessary complexity
- You want offers a free plan, making it accessible for very small operations or individuals
- Budget matters ($7/user/mo, billed monthly vs $20/user/mo, billed monthly)
Choose Zoho CRM if
- You want affordable CRM
- You want good features for price
In-Depth Analysis
Bigin
The simplest CRM for small businesses to close deals faster and streamline workflows.
Bigin publishes USD on zoho.com/bigin/pricing.html.
Watch out
Free is 1 user and 500 records. Paid plans bill every user. Extra pipelines, records, automations, and booking pages are add-ons (official FAQ).
Strengths
- Pro: Specifically designed for small businesses, avoiding unnecessary complexity.
- Pro: Offers a free plan, making it accessible for very small operations or individuals.
- Pro: Strong multi-channel communication capabilities, including social media lead integration.
- Pro: Robust automation features to reduce manual workload.
- Pro: Comprehensive mobile applications for on-the-go access and productivity.
Weaknesses
- Con: The free plan has significant limitations on records and automations.
- Con: Advanced features like more pipelines or data records require add-ons or higher-tier plans.
- Con: While designed for simplicity, some users might find the initial setup of pipelines and automations a learning curve.
Key features
Zoho CRM
Affordable sales and customer management for cost-conscious organizations
Zoho CRM is the best value in the CRM market, full-featured at a fraction of competitors' prices.
Watch out
Free plan is limited to 3 users with basic features, outgrown quickly
Strengths
- Pro: Affordable CRM
- Pro: Good features for price
- Pro: Zoho ecosystem
- Pro: AI assistant (Zia)
- Pro: Customizable
Weaknesses
- Con: UI less polished
- Con: Learning curve
- Con: Integration quirks
- Con: Support varies
- Con: Mobile apps basic
Key features
Plans and prices: Bigin vs Zoho CRM
| Tool | Plans and prices | Source |
|---|---|---|
| Bigin |
| zoho.com/bigin/pricing.html |
| Zoho CRM |
| zoho.com/en-us/crm/zohocrm-pricing.html read Oct 31, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Bigin pricing and Zoho CRM pricing.
Key Takeaways
Bigin
- Higher user rating: 4.6/5 vs 4.2/5
- Lower entry price: $7/user/mo, billed monthly vs $20/user/mo, billed monthly
Zoho CRM
- Choose if you want affordable sales and customer management for cost-conscious organizations
What the data shows
On the data below, Bigin leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
- Bigin has the higher user rating (4.6/5 from 1,619 reviews for Bigin, 4.2/5 from 9,945 reviews for Zoho CRM).
- Bigin has the lower entry price: $7/user/mo, billed monthly (Express) against $20/user/mo, billed monthly (Zoho CRM Plus) for Zoho CRM.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Bigin and Zoho CRM compare in 2026?
On the data below, Bigin leads on higher user rating and lower entry price. We do not name an overall winner for this pair. Bigin has the higher user rating (4.6/5 from 1,619 reviews for Bigin, 4.2/5 from 9,945 reviews for Zoho CRM). Bigin has the lower entry price: $7/user/mo, billed monthly (Express) against $20/user/mo, billed monthly (Zoho CRM Plus) for Zoho CRM. Both have a free plan.
What are Bigin and Zoho CRM used for?
Bigin: The simplest CRM for small businesses to close deals faster and streamline workflows. Zoho CRM: Affordable sales and customer management for cost-conscious organizations.
What does Bigin cost vs Zoho CRM?
Bigin's cheapest paid plan is Express at $7/user/mo, billed monthly; it also has a free plan. Zoho CRM's cheapest paid plan is Zoho CRM Plus at $20/user/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between Bigin and Zoho CRM?
Bigin's main strength: specifically designed for small businesses, avoiding unnecessary complexity. Zoho CRM's main strength: affordable CRM.