Bigin vs Freshsales: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Bigin and Freshsales side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Bigin leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Bigin
The simplest CRM for small businesses to close deals faster and streamline workflows.
Best for you if:
- • You want specifically designed for small businesses, avoiding unnecessary complexity
Freshsales
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
Best for you if:
- • You want good CRM
| At a Glance | Bigin | Freshsales |
|---|---|---|
Starts at | Free plan, paid from $7/user/mo, billed monthly Express plan | Free plan, paid from $9/user/mo, billed monthly Growth plan |
Category | CRM Sales | CRM Sales Engagement |
Rating | 4.6/5 G2 4.6 · Capterra 4.7 1,619 reviews | 4.5/5 G2 4.5 · Capterra 4.5 1,859 reviews |
Free plan | Yes | Yes |
Watch out for | Free is 1 user and 500 records. Paid plans bill every user. Extra pipelines, records, automations, and booking pages are add-ons (official FAQ). | n/a |
Choose Bigin or Freshsales?
Choose Bigin if
- You want specifically designed for small businesses, avoiding unnecessary complexity
- You want offers a free plan, making it accessible for very small operations or individuals
- Budget matters ($7/user/mo, billed monthly vs $9/user/mo, billed monthly)
Choose Freshsales if
- You want good CRM
- You want fair pricing
In-Depth Analysis
Bigin
The simplest CRM for small businesses to close deals faster and streamline workflows.
Bigin publishes USD on zoho.com/bigin/pricing.html.
Watch out
Free is 1 user and 500 records. Paid plans bill every user. Extra pipelines, records, automations, and booking pages are add-ons (official FAQ).
Strengths
- Pro: Specifically designed for small businesses, avoiding unnecessary complexity.
- Pro: Offers a free plan, making it accessible for very small operations or individuals.
- Pro: Strong multi-channel communication capabilities, including social media lead integration.
- Pro: Robust automation features to reduce manual workload.
- Pro: Comprehensive mobile applications for on-the-go access and productivity.
Weaknesses
- Con: The free plan has significant limitations on records and automations.
- Con: Advanced features like more pipelines or data records require add-ons or higher-tier plans.
- Con: While designed for simplicity, some users might find the initial setup of pipelines and automations a learning curve.
Key features
Freshsales
AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
Freshsales offers a very generous Free tier for up to 3 users, making it accessible for small teams.
Strengths
- Pro: Good CRM
- Pro: Fair pricing
- Pro: Good features
- Pro: Active development
- Pro: Freshworks ecosystem
Weaknesses
- Con: Per-user pricing
- Con: Learning curve
- Con: Better alternatives exist
- Con: Feature gaps
- Con: Support varies
Key features
Plans and prices: Bigin vs Freshsales
| Tool | Plans and prices | Source |
|---|---|---|
| Bigin |
| zoho.com/bigin/pricing.html |
| Freshsales |
| freshworks.com/crm/sales read Sep 30, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Bigin pricing and Freshsales pricing.
Key Takeaways
Bigin
- Lower entry price: $7/user/mo, billed monthly vs $9/user/mo, billed monthly
Freshsales
- Choose if you want AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline
What the data shows
On the data below, Bigin leads on lower entry price. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.6/5 from 1,619 reviews for Bigin, 4.5/5 from 1,859 reviews for Freshsales).
- Bigin has the lower entry price: $7/user/mo, billed monthly (Express) against $9/user/mo, billed monthly (Growth) for Freshsales.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Bigin and Freshsales compare in 2026?
On the data below, Bigin leads on lower entry price. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.6/5 from 1,619 reviews for Bigin, 4.5/5 from 1,859 reviews for Freshsales). Bigin has the lower entry price: $7/user/mo, billed monthly (Express) against $9/user/mo, billed monthly (Growth) for Freshsales. Both have a free plan.
What are Bigin and Freshsales used for?
Bigin: The simplest CRM for small businesses to close deals faster and streamline workflows. Freshsales: AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.
What does Bigin cost vs Freshsales?
Bigin's cheapest paid plan is Express at $7/user/mo, billed monthly; it also has a free plan. Freshsales's cheapest paid plan is Growth at $9/user/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Sep 30, 2026.
What's the main difference between Bigin and Freshsales?
Bigin's main strength: specifically designed for small businesses, avoiding unnecessary complexity. Freshsales's main strength: good CRM.