Capsule CRM
Claim this toolSimple CRM for small businesses to track sales and customer history
From $18/user/mo, billed yearly (free plan available) Visit WebsiteThe Bottom Line
- Price
- From $18/user/mo, billed yearly (free plan available). Compare plans
Key facts
- Simple CRM starting at $18/user/month with free plan for 250 contacts and 2 users
- Contact management with customizable sales pipelines, tasks, and project boards
- Integrates with Gmail, Xero, Mailchimp, and Zapier with 14-day free trial
Pros
- Simple CRM
- Good for small business
- Clean interface
- Fair pricing
- Email integration
Cons
- Basic features
- Limited automation
- Reporting limited
- Less powerful than alternatives
- Integration limits
What is Capsule CRM?
Available on: Web, iOS, Android
Ratings Across the Web
Capsule CRM holds an aggregate rating of 3.7 out of 5 from 612 reviews across G2 and SourceForge, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Contact management
- Sales pipeline
- Task management
- Email integration
- Custom fields
- Integrations
Pricing Plans
Free TrialPricing checked Oct 15, 2026. Source: capsulecrm.com/pricing, read Oct 15, 2026
| Plan | Price | Details |
|---|---|---|
| Free | $0 | The basics for managing contacts and opportunities.
+2 more Show less
|
| Starter | $18/user/month, billed annually | For businesses with one to five employees.
+4 more Show less
|
| Growth | $36/user/month, billed annually | For small businesses with sales teams.
+5 more Show less
|
| Advanced | $54/user/month, billed annually | For bigger sales teams.
+1 more Show less
|
| Ultimate | Custom | Start a trial and the sales team gets in touch.
|
Is Capsule CRM worth the price?
Capsule CRM's pricing is fair, especially for small to medium businesses.
The Professional tier at $18 per user/month offers good value for growing teams, while the Free tier is generous for individuals. However, the jump to Enterprise at $54 per user/month might feel a bit steep for the additional features compared to competitors.
It's best for small to mid-sized businesses prioritizing simplicity and ease of use.
How Capsule CRM's pricing compares
Capsule CRM starts at $18/user/mo, billed yearly. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.
Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 15, 2026.
Recent pricing updates
Changes we detected on the Capsule CRM pricing page.
- Plan names and contact limits corrected to the vendor page read 2026-10-15: Free (250 contacts, 2 users), Starter $18, Growth $36, Advanced $54, Ultimate on request; the old Professional/Teams/Enterprise names and limits are gone.
Capsule CRM by the numbers
Toolradar data: Capsule CRM's entry paid plan ($18/user/mo, billed yearly) ranks #27 of 28 for price among the Task Management tools with a verified entry price per user, where the median is $9.03/user/mo. As of Oct 2026.
| Metric | Capsule CRM | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $18/user/mo, billed yearly | $9.03/user/mo | #27 of 28 tools priced per user, verified price |
| Free plan | Yes | 66% have one | n/a |
| Listed as an alternative to | 6 tools | 2 | #42 of 211 (joint) |
| Integrations listed | 3 | 3 | #20 of 40 (joint) tools with at least one integration recorded |
| User rating | 3.7/5 (across the web, 612 ratings) | 4.5/5 | #90 of 93 tools with 20+ reviews |
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Task Management data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Capsule CRM by the numbers”, Oct 2026.
Reviews
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Across 612 verified user reviews on G2, SourceForge
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Capsule CRM FAQ
How does Capsule CRM help small businesses manage sales opportunities?
Which teams would benefit most from using Capsule CRM?
How is Capsule CRM priced?
What kind of limitations should users be aware of when considering Capsule CRM?
Can Capsule CRM integrate with other business tools?
How does Capsule CRM compare to Zoho CRM for small business needs?
How does Capsule CRM pricing compare with other Task Management tools?
Source: capsulecrm.com