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Capsule CRM

UnclaimedEditor reviewed

Simple CRM for small businesses to track sales and customer history

CRMSalesProductivityTask Management
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Reviews onG2Capterra
640 reviews tracked

The Bottom Line

Entry price

From $18/mo (free plan available)

Biggest pro

Simple CRM

Biggest con

Basic features

TL;DR - Capsule CRM

  • Simple CRM starting at $18/user/month with free plan for 250 contacts and 2 users
  • Contact management with customizable sales pipelines, tasks, and project boards
  • Integrates with Gmail, Xero, Mailchimp, and Zapier with 14-day free trial
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms

What is Capsule CRM?

Editorial review
Capsule is a simple, smart CRM for small businesses and growing teams. Track contacts, sales opportunities, and customer history without complexity. Tasks and calendar keep follow-ups organized. Integrations with Google Workspace, Microsoft 365, and accounting tools. Clean interface focuses on what matters without overwhelming features. The CRM for teams who want relationship management without enterprise software overhead.

Available on: Web, iOS, Android

how we evaluateSourcecapsulecrm.com ↗

Pros & Cons

Pros

  • Simple CRM
  • Good for small business
  • Clean interface
  • Fair pricing
  • Email integration

Cons

  • Basic features
  • Limited automation
  • Reporting limited
  • Less powerful than alternatives
  • Integration limits

Ratings Across the Web

4.6(640 reviews)
G2473 reviews
4.7/5
Capterra167 reviews
4.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Contact managementSales pipelineTask managementEmail integrationCustom fieldsIntegrations

Pricing Plans

Free Trial

Free

Free

For individuals

  • 250 contacts
  • 2 users
  • Basic CRM features
  • Mobile app

Professional

$18/per user/month

Growing businesses

  • 50,000 contacts
  • Sales pipeline
  • Activity reports
  • Integrations

Teams

$36/per user/month

Larger teams

  • 100,000 contacts
  • Multiple pipelines
  • Advanced reports
  • Custom fields

Enterprise

$54/per user/month

Advanced needs

  • 200,000 contacts
  • Dedicated support
  • Implementation assistance
  • Custom training
Calculate your costView full pricing

Reviews

4.6/5

Across 640 verified user reviews on G2, Capterra

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Best Capsule CRM Alternatives

Top alternatives based on features, pricing, and user needs.

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PipedrivePaid

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4.4
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FreshsalesFreemium

AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.

4.5
Zoho CRM logo
Zoho CRMFreemium

CRM for sales and marketing teams

4.1
Insightly logo
InsightlyFreemium

Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.

4.1
Agile CRM logo
Agile CRMFreemium

All-in-one CRM for small business

4.1
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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Capsule CRM vs PipedriveHead-to-head: features, pricing, who winsCapsule CRM vs FreshsalesHead-to-head: features, pricing, who winsCapsule CRM vs Zoho CRMHead-to-head: features, pricing, who wins

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Capsule CRM FAQ

What is Capsule CRM?

Capsule is a simple online CRM designed for small and medium businesses that need to manage contacts, track sales opportunities, and stay organized.

Is Capsule CRM free?

Yes, Capsule offers a free plan for up to 2 users and 250 contacts. Paid plans start at $18/user/month.

Is Capsule CRM easy to use?

Yes, Capsule is known for its clean, simple interface that makes it easy to get started without extensive training or setup.

Source: capsulecrm.com

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