Capsule CRM Pricing 2026
Plans, hidden costs, and cheaper alternatives compared
Is Capsule CRM worth the price?
Capsule CRM's pricing is fair, especially for small to medium businesses.
The Professional tier at $18 per user/month offers good value for growing teams, while the Free tier is generous for individuals. However, the jump to Enterprise at $54 per user/month might feel a bit steep for the additional features compared to competitors.
It's best for small to mid-sized businesses prioritizing simplicity and ease of use.
Pricing Plans
Free TrialFree
Free
For individuals
- 250 contacts
- 2 users
- Basic CRM features
- Mobile app
Professional
$18/per user/month
Growing businesses
- 50,000 contacts
- Sales pipeline
- Activity reports
- Integrations
Teams
$36/per user/month
Larger teams
- 100,000 contacts
- Multiple pipelines
- Advanced reports
- Custom fields
Enterprise
$54/per user/month
Advanced needs
- 200,000 contacts
- Dedicated support
- Implementation assistance
- Custom training
Hidden Costs & Gotchas
Annual billing required for listed prices
Per-user pricing scales quickly with team size
Feature limitations on lower tiers
Potential integration costs with other tools
Which Plan Do You Need?
Individuals needing basic contact management
Growing businesses with sales pipelines
Teams requiring advanced CRM features
How Capsule CRM Compares to Competitors
Compared to HubSpot CRM, Capsule's Professional tier at $18/user/month is more affordable than HubSpot's Starter Sales Hub ($20/user/month, minimum 2 users). However, Zoho CRM offers a more feature-rich free tier and competitive paid plans starting around $14/user/month, potentially offering more bang for the buck at lower price points.
Capsule CRM Pricing FAQ
How much does Capsule CRM cost?
Capsule CRM starts at $18/user/month on the Professional plan. It offers 3 paid tiers ranging from $18/user/month up to $54/user/month. A free plan is also available with limited features.
Does Capsule CRM have a free plan?
Yes. Capsule CRM offers a free plan called "Free". It includes: 250 contacts, 2 users, Basic CRM features.
Does Capsule CRM offer a free trial?
Yes, Capsule CRM offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Capsule CRM paid plan?
The cheapest paid plan for Capsule CRM is "Professional" at $18/user/month. Key features include: 50,000 contacts, Sales pipeline, Activity reports.
Is there a cheaper alternative to Capsule CRM?
Yes. Popular alternatives to Capsule CRM include Streak, Freshsales, Close. Free alternatives include Streak, Freshsales. Compare them side-by-side on Toolradar.
How much does Capsule CRM cost for a team of 10?
For a team of 10 users on the Professional plan, Capsule CRM costs about $180/month, or $2,160/year. Larger teams may qualify for volume discounts on annual billing.
Cheaper alternatives to Capsule CRM
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
