Agile CRM vs Capsule CRM: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Agile CRM and Capsule CRM side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Agile CRM leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Agile CRM
All-in-one CRM for small business
Best for you if:
- • You want comprehensive all-in-one platform for sales, marketing, and customer service, reducing data silos and enabling consistent messaging
Capsule CRM
Simple CRM for small businesses to track sales and customer history
Best for you if:
- • You want simple CRM
| At a Glance | Agile CRM | Capsule CRM |
|---|---|---|
Starts at | Free plan, paid from $8.99/mo, billed monthly Starter plan | Free plan, paid from $18/user/mo, billed yearly Starter plan |
Category | Sales CRM | CRM Sales |
Rating | 4.3/5 Capterra 4.5 · G2 4.0 1,078 reviews | 3.7/5 G2 4.7 · SourceForge 2.3 612 reviews |
Free plan | Yes | Yes |
Choose Agile CRM or Capsule CRM?
Choose Agile CRM if
- You want comprehensive all-in-one platform for sales, marketing, and customer service, reducing data silos and enabling consistent messaging
- You want affordable pricing, including a free tier for up to 10 users and competitive paid plans, making it accessible for small businesses
- You work in sales, not CRM
Choose Capsule CRM if
- You want simple CRM
- You want good for small business
- You work in CRM, not sales
In-Depth Analysis
Agile CRM
All-in-one CRM for small business
Agile CRM offers a very generous Free tier for up to 10 users and 1,000 contacts, making it highly accessible for startups.
Strengths
- Pro: Comprehensive all-in-one platform for sales, marketing, and customer service, reducing data silos and enabling consistent messaging.
- Pro: Affordable pricing, including a free tier for up to 10 users and competitive paid plans, making it accessible for small businesses.
- Pro: Next-generation, cloud-based SaaS service that is mobile-ready, fast, and simple to use.
- Pro: Extensive sales automation features including 360° contact view, deal management, lead scoring, telephony integration, and appointment scheduling.
- Pro: Robust marketing automation capabilities with drag-and-drop workflow designer, landing page builder, email marketing, social suite, and mobile marketing.
Weaknesses
- Con: The '500APPS' offering, while extensive, might lead to feature bloat or complexity for users only needing core CRM functionalities.
- Con: The pricing structure for emails (5,000 branded emails across all paid tiers) might be limiting for businesses with high-volume email marketing needs.
Key features
Capsule CRM
Simple CRM for small businesses to track sales and customer history
Capsule CRM's pricing is fair, especially for small to medium businesses.
Strengths
- Pro: Simple CRM
- Pro: Good for small business
- Pro: Clean interface
- Pro: Fair pricing
- Pro: Email integration
Weaknesses
- Con: Basic features
- Con: Limited automation
- Con: Reporting limited
- Con: Less powerful than alternatives
- Con: Integration limits
Key features
Plans and prices: Agile CRM vs Capsule CRM
| Tool | Plans and prices | Source |
|---|---|---|
| Agile CRM |
| agilecrm.com read Oct 4, 2026 |
| Capsule CRM |
| capsulecrm.com/pricing read Oct 15, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Agile CRM pricing and Capsule CRM pricing.
Key Takeaways
Agile CRM
- Higher user rating: 4.3/5 vs 3.7/5
Capsule CRM
- Choose if you want simple CRM for small businesses to track sales and customer history
What the data shows
On the data below, Agile CRM leads on higher user rating. We do not name an overall winner for this pair.
- Agile CRM has the higher user rating (4.3/5 from 1,078 reviews for Agile CRM, 3.7/5 from 612 reviews for Capsule CRM).
- Entry prices are not ranked, they are charged on different bases: Agile CRM $8.99/mo, billed monthly; Capsule CRM $18/user/mo, billed yearly.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Agile CRM and Capsule CRM compare in 2026?
On the data below, Agile CRM leads on higher user rating. We do not name an overall winner for this pair. Agile CRM has the higher user rating (4.3/5 from 1,078 reviews for Agile CRM, 3.7/5 from 612 reviews for Capsule CRM). Entry prices are not ranked, they are charged on different bases: Agile CRM $8.99/mo, billed monthly; Capsule CRM $18/user/mo, billed yearly. Both have a free plan.
What are Agile CRM and Capsule CRM used for?
Agile CRM: All-in-one CRM for small business. Capsule CRM: Simple CRM for small businesses to track sales and customer history.
What does Agile CRM cost vs Capsule CRM?
Agile CRM's cheapest paid plan is Starter at $8.99/mo, billed monthly; it also has a free plan. Capsule CRM's cheapest paid plan is Starter at $18/user/mo, billed yearly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 15, 2026.
What's the main difference between Agile CRM and Capsule CRM?
Agile CRM's main strength: comprehensive all-in-one platform for sales, marketing, and customer service, reducing data silos and enabling consistent messaging. Capsule CRM's main strength: simple CRM.