Trengo starts at $299/month on the Boost plan.
Verified Sep 2026 from the official pricing page.
Is Trengo worth the price?
Trengo's pricing looks simple on the surface, two published plans at €299/month (Boost) and €499/month (Pro), but the real cost is in the add-ons.
Extra conversations (€18/100), AI surcharges (€0.30/conversation), and per-user fees ($30-$50/user) add up fast. A 20-user team handling 3,000 conversations/month on Pro could easily hit €700+/month.
The conversation-based pricing model punishes growth.
Pricing Plans
Free TrialBoost
$299/month
- Up to 10 users
- Omnichannel inbox
- Basic automation
- Widget integration
- Basic reporting
Pro
$499/month
- Up to 20 users
- Advanced integrations
- Whitelabeling
- Advanced reporting
- Priority support
Enterprise
Custom
- Unlimited users
- Custom setup
- Dedicated support
- SLA guarantees
- Custom integrations
Hidden Costs & Gotchas
Additional conversations beyond included quota
€18 per 100 (monthly) or €15 per 100 (annual)
AI surcharge of €0.30 per AI-handled conversation (monthly) or €0.25 (annual)
Extra users
€30/user on Boost, €50/user on Pro (monthly) or €25/€40 annually
Broadcasting and voice calling are separate paid add-ons
Boost plan includes only 10 users and 500 conversations/month, easy to outgrow quickly
Annual billing actually costs MORE per month (€349 vs €299 for Boost), the 'save 20%' refers to per-conversation and per-user add-on discounts only
Our Recommendation
smb
Pro at €499/month makes sense if you need WhatsApp Business API and handle 1,500+ conversations/month. Budget an extra €100-200/month for conversation overages and AI surcharges.
startup
Boost at €299/month is expensive for early-stage. Consider Crisp (€95/mo for 20 seats) or Tidio (free tier + $29/mo) for basic live chat before committing to Trengo.
enterprise
Enterprise plan for custom conversation limits and dedicated success manager. Negotiate AI surcharge caps, at scale, €0.30/conversation becomes a major cost center.
How Trengo compares
2 of 6 direct competitors offer a free plan.
Trengo Pricing FAQ
How much does Trengo cost?
Trengo starts at $299/month on the Boost plan. It offers 2 paid tiers ranging from $299/month to $499/month.
Does Trengo have a free plan?
Trengo does not offer a permanent free plan. A free trial is available.
Does Trengo offer a free trial?
Yes. Trengo offers a free trial.
What is the cheapest Trengo paid plan?
The cheapest paid plan for Trengo is "Boost" at $299/month. Key features include: Up to 10 users, Omnichannel inbox, Basic automation.
What are alternatives to Trengo?
Alternatives to Trengo include Intercom, Zendesk, HubSpot, Missive. Intercom starts at $29/month; Zendesk starts at $19/month; HubSpot starts at $15/user/month.
Trengo alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Trengo pricing — trengo.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, Trengo pricing verified Sep 2026, toolradar.com/tools/trengo/pricing
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