Intercom Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Oct 30, 2026 on intercom.com. Same data as Markdown or JSON.
Cite this data: Toolradar, Intercom pricing verified Oct 2026, toolradar.com/tools/intercom/pricing
Intercom starts at $29/month on the Essential plan.
Verified Oct 2026 from the official pricing page.
Is Intercom worth the price?
Intercom is the gold standard for AI-first customer support with its Fin AI agent resolving ~60% of conversations.
Pricing Plans
14-day Free TrialEssential
$29/seat/month
- Messenger
- Fin AI Agent
- Shared inbox
- Public help center
Advanced
$85/seat/month
- All Essential features
- Workflow automation
- Multiple team inboxes
- 20 free Lite seats
Expert
$132/seat/month
- All Advanced features
- Enterprise security
- Custom SLA
How Intercom compares
1 of 6 direct competitors offers a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Intercom | $29/month, billing unit not specified | No |
| Zendesk | $19/month, billing unit not specified | No |
| Drift | $2,500/month, billing unit not specified | No |
| Freshdesk | $19/agent/month | No |
| Gorgias | $40/month, billing unit not specified | No |
| Crisp | $45/month flat for the whole organisation | Yes |
| Console | No public price | No |
Intercom Pricing FAQ
How much does Intercom cost?
Intercom starts at $29/month on the Essential plan. It offers 3 paid tiers ranging from $29/month to $132/month.
Does Intercom have a free plan?
No, Intercom is a paid product and does not offer a permanently free tier for its services. Users will need to subscribe to a paid plan to utilize its features.
Does Intercom offer a free trial?
Yes. Intercom offers a free trial lasting 14 days.
What is the cheapest Intercom paid plan?
The cheapest paid plan for Intercom is "Essential" at $29/month. Key features include: Messenger, Fin AI Agent, Shared inbox.
What are alternatives to Intercom?
Alternatives to Intercom include Zendesk, Drift, Freshdesk, Gorgias. Zendesk starts at $19/month, billing unit not specified; Drift starts at $2,500/month, billing unit not specified; Freshdesk starts at $19/agent/month.
Intercom alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Intercom pricing: www.intercom.com/pricing (verified Oct 2026)
- Cite this data: Toolradar, Intercom pricing verified Oct 2026, toolradar.com/tools/intercom/pricing
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