Gorgias starts at $40/month on the Starter plan.
Verified Oct 2026 from the official pricing page.
Is Gorgias worth the price?
Gorgias' pricing starts very affordably at $10/month for 50 tickets, making it accessible for small e-commerce businesses.
However, the jump to $300/month for the Pro tier for 2K tickets, and the overage fees, can make it expensive for growing businesses with fluctuating ticket volumes. It's best for businesses with predictable, moderate ticket volumes that can optimize their tier selection.
Pricing Plans
Free TrialStarter
$40 / mo
- 50 tickets / month
- 30 automated interactions
- Helpdesk $10/mo (then $0.40 per-ticket fee past limit)
- AI Agent $30/mo (then $1.50 per automated interaction fee past limit)
Basic
$77 / mo
- 300 tickets / month
- 30 automated interactions
- Helpdesk $50/mo (then $0.40 per-ticket fee past limit)
- AI Agent $27/mo (then $1.50 per automated interaction fee past limit)
Pro
$471 / mo
- 2,000 tickets / month
- 190 automated interactions
- Helpdesk $300/mo (then $0.36 per-ticket fee past limit)
- AI Agent $171/mo (then $1.50 per automated interaction fee past limit)
Advanced
$1,227 / mo
- 5,000 tickets / month
- 530 automated interactions
- Helpdesk $750/mo (then $0.36 per-ticket fee past limit)
- AI Agent $477/mo (then $1.50 per automated interaction fee past limit)
Custom
Talk to sales
- For teams over 5,000 conversations a month
- Complex security, compliance, or integration needs
- SSO (SAML), audit logs, SCIM provisioning
- Unlimited Help Centers, API at 4 requests per second
- Custom DPA or MSA, plus security review support
- Dedicated CSM and solutions architect
- New Actions, deeper integrations, and custom automations
- Proactive knowledge-gap detection that keeps AI answers accurate
Hidden Costs & Gotchas
Overage fees
$0.36-$0.40 per extra ticket.
AI Agent
$0.90 per resolved ticket.
How Gorgias compares
Starting price from each tool's published plans.
| Tool | Starting price | Free plan |
|---|---|---|
| Gorgias | $40/month, billing unit not specified | No |
| Zendesk for E-commerce | $19/agent/month | No |
| Richpanel | $79/month, billing unit not specified | No |
| Re:amaze | $29/user/month | No |
| Help Scout | $22/user/month | No |
| Freshdesk | $19/agent/month | No |
| Liveagent | $15/month, billing unit not specified | No |
Gorgias Pricing FAQ
How much does Gorgias cost?
Gorgias starts at $40/month on the Starter plan. It offers 4 paid tiers ranging from $40/month to $1,227/month.
Does Gorgias have a free plan?
Gorgias does not offer a permanent free plan. A free trial is available.
Does Gorgias offer a free trial?
Yes. Gorgias offers a free trial.
What is the cheapest Gorgias paid plan?
The cheapest paid plan for Gorgias is "Starter" at $40/month. Key features include: 50 tickets / month, 30 automated interactions, Helpdesk $10/mo (then $0.40 per-ticket fee past limit).
What are alternatives to Gorgias?
Alternatives to Gorgias include Zendesk for E-commerce, Richpanel, Re:amaze, Help Scout. Zendesk for E-commerce starts at $19/agent/month; Richpanel starts at $79/month, billing unit not specified; Re:amaze starts at $29/user/month.
Gorgias alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Gorgias pricing: gorgias.com/pricing (verified Oct 2026)
- Cite this data: Toolradar, Gorgias pricing verified Oct 2026, toolradar.com/tools/gorgias/pricing
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