Help Scout Pricing 2026
Plans, hidden costs, and alternatives compared
Cite this data: Toolradar, Help Scout pricing verified Sep 2026, toolradar.com/tools/help-scout/pricing
Help Scout starts at $22/user/month on the Standard plan.
Verified Sep 2026 from the official pricing page.
Is Help Scout worth the price?
Help Scout's pricing is fair, especially for the Standard and Plus tiers at $22 and $44 per user/month respectively, offering a good balance of features for growing teams.
The Pro tier at $65 per user/month becomes more expensive, but includes significant enterprise features and light users. It's best for small to medium-sized businesses prioritizing ease of use and essential customer support tools.
Pricing Plans
Free TrialStandard
$22/user/month
- 2 mailboxes
- 1 Docs site
- Email and live chat
- 50+ integrations
- Automated workflows
Plus
$44/user/month
- 5 mailboxes
- 2 Docs sites
- Facebook Messenger
- Advanced API
- Salesforce and HubSpot apps
Pro
$65/user/month
- 25 mailboxes
- 10 Docs sites
- Enterprise security
- 50 free light users
- Dedicated account manager
How Help Scout compares
Starting price from each tool's published plans.
Help Scout Pricing FAQ
How much does Help Scout cost?
Help Scout starts at $22/user/month on the Standard plan. It offers 3 paid tiers ranging from $22/user/month to $65/user/month.
Does Help Scout have a free plan?
Help Scout does not offer a permanent free plan. A free trial is available.
Does Help Scout offer a free trial?
Yes. Help Scout offers a free trial.
What is the cheapest Help Scout paid plan?
The cheapest paid plan for Help Scout is "Standard" at $22/user/month. Key features include: 2 mailboxes, 1 Docs site, Email and live chat.
What are alternatives to Help Scout?
Alternatives to Help Scout include Zendesk, Freshdesk, Intercom, Gorgias. Zendesk starts at $19/month, billing unit not specified; Freshdesk starts at $19/agent/month; Intercom starts at $29/month, billing unit not specified.
How much does Help Scout cost for a team of 10?
For 10 users on the Standard plan, Help Scout is $220/month, or $2,640/year, at the published per-user rate.
Help Scout alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Help Scout pricing: helpscout.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, Help Scout pricing verified Sep 2026, toolradar.com/tools/help-scout/pricing
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