Gorgias

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Customer support helpdesk for e-commerce

TL;DR - Gorgias

Gorgias is a customer service helpdesk built specifically for e-commerce stores
It centralizes support channels and automates responses with deep Shopify integration
Plans start at $10/month for up to 50 tickets

Pricing: Paid only

Best for: Enterprises & professionals

Score: 85/100

Pricing

Paid

Gorgias requires a paid subscription.

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About Gorgias

Gorgias handles customer support for e-commerce businesses. Integrate with Shopify, access order data, resolve issues faster—support designed around how online stores work. The e-commerce integration is deep. Agents see order history immediately. Automation handles common questions. E-commerce brands wanting support that understands their business choose Gorgias for store-integrated customer service.

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Gorgias FAQ

Gorgias doesn't have a free tier. Plans start at $10/month for the Starter plan designed for small e-commerce stores.

Gorgias is a helpdesk platform built specifically for e-commerce. It integrates deeply with Shopify, showing order data alongside support tickets for faster resolution.

Gorgias is purpose-built for e-commerce with native Shopify integration. Zendesk is a general-purpose helpdesk. Choose Gorgias if you run an online store.