The platform for the digital workplace, enabling seamless remote access, support, and IT management.
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15579 reviews tracked·5 press mentionsThe Bottom Line
Entry price
From $24.9/mo (free plan available)
Biggest pro
Remote access standard
Biggest con
Expensive commercial
TL;DR - TeamViewer
- Provides secure remote access and control for various devices.
- Offers proactive IT management, monitoring, and automated problem resolution.
- Ensures high-level security and scalability for businesses of all sizes.
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
What is TeamViewer?
TeamViewer is a comprehensive platform designed to facilitate a smooth and efficient digital experience for employees and optimize IT operations. It offers robust remote access and support capabilities, allowing users to connect to and control devices from anywhere, reducing downtime and travel costs. The platform caters to IT professionals, teams, and large enterprises, providing tools for proactive IT management, real-time insights, and automated problem resolution.
Beyond basic remote control, TeamViewer includes features like Digital Experience Management (DEX) for monitoring endpoint environments, identifying compliance drifts, and automating fixes. It also offers powerful add-ons such as Asset Management, Mobile Device Management, Device Monitoring, and Endpoint Protection, ensuring a secure and well-managed IT infrastructure. TeamViewer emphasizes high-level security, evidenced by its BitSight Security Rating and various certifications, making it a trusted solution for businesses and organizations worldwide, including non-profits and educational institutions.
Available on: Web, Windows, macOS, Linux, iOS, Android
Pros & Cons
Pros
- Remote access standard
- Multi-platform
- Good features
- Unattended access
- Reliable
Cons
- Expensive commercial
- False commercial detection
- Connection issues reported
- Subscription model
- Better free alternatives
Ratings Across the Web
4.6(15,579 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Remote desktop accessScreen sharingFile transferCross-platformUnattended accessMeeting hosting
Pricing Plans
Free TrialPricing checked Jul 14, 2026
Free
Free
Personal use
- Remote access
- 1 session at a time
- Basic features
- Community support
Remote Access
$24.9/month
Individuals
- 3 devices
- 1 user
- File transfer
- Mobile access
Business
$50.9/month
Small teams
- 200 devices
- 3 users
- Branding
- Reporting
Premium
$112.9/month
Large teams
- 300 devices
- 15 users
- Mass deployment
- Integration APIs
Reviews
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4.6/5
Across 15,579 verified user reviews on Capterra, G2, SourceForge
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TeamViewer FAQ
How does TeamViewer support IT professionals in managing digital workplaces?
TeamViewer provides tools for proactive IT management, real-time insights, and automated problem resolution. It also includes Digital Experience Management (DEX) for monitoring endpoint environments, identifying compliance drifts, and automating fixes, which helps optimize IT operations.
What kind of user benefits most from TeamViewer's features?
TeamViewer is designed for IT professionals, teams, and large enterprises that require robust remote access and support capabilities. It is also a trusted solution for businesses, non-profits, and educational institutions worldwide, particularly those needing secure and well-managed IT infrastructure.
How is TeamViewer priced?
TeamViewer is available on a free tier, offering basic functionality. For more extensive usage and advanced features, users can subscribe to one of its paid plans.
What are the primary limitations or trade-offs when choosing TeamViewer?
TeamViewer's commercial version can be expensive, and some users have reported issues with false commercial detection and occasional connection problems. Additionally, it operates on a subscription model, and there are better free alternatives available for basic remote access needs.
Can TeamViewer be used for asset management and mobile device control?
Yes, TeamViewer offers powerful add-ons such as Asset Management and Mobile Device Management. These features allow for comprehensive management of IT infrastructure, including monitoring and securing various devices.
How does TeamViewer compare to Zoom for remote support and access?
TeamViewer is primarily a comprehensive platform for remote access, support, and IT management, focusing on controlling devices from anywhere and optimizing IT operations. While Zoom offers screen sharing and remote control features, its core strength lies in video conferencing and collaboration.
Source: teamviewer.com