The platform for the digital workplace, enabling seamless remote access, support, and IT management.
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15579 reviews tracked·5 press mentionsThe Bottom Line
Entry price
From $24.9/mo (free plan available)
Biggest pro
Remote access standard
Biggest con
Expensive commercial
TL;DR - TeamViewer
- Provides secure remote access and control for various devices.
- Offers proactive IT management, monitoring, and automated problem resolution.
- Ensures high-level security and scalability for businesses of all sizes.
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
What is TeamViewer?
TeamViewer is a comprehensive platform designed to facilitate a smooth and efficient digital experience for employees and optimize IT operations. It offers robust remote access and support capabilities, allowing users to connect to and control devices from anywhere, reducing downtime and travel costs. The platform caters to IT professionals, teams, and large enterprises, providing tools for proactive IT management, real-time insights, and automated problem resolution.
Beyond basic remote control, TeamViewer includes features like Digital Experience Management (DEX) for monitoring endpoint environments, identifying compliance drifts, and automating fixes. It also offers powerful add-ons such as Asset Management, Mobile Device Management, Device Monitoring, and Endpoint Protection, ensuring a secure and well-managed IT infrastructure. TeamViewer emphasizes high-level security, evidenced by its BitSight Security Rating and various certifications, making it a trusted solution for businesses and organizations worldwide, including non-profits and educational institutions.
Available on: Web, Windows, macOS, Linux, iOS, Android
Pros & Cons
Pros
- Remote access standard
- Multi-platform
- Good features
- Unattended access
- Reliable
Cons
- Expensive commercial
- False commercial detection
- Connection issues reported
- Subscription model
- Better free alternatives
Ratings Across the Web
4.6(15,579 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Remote desktop accessScreen sharingFile transferCross-platformUnattended accessMeeting hosting
Pricing Plans
Free TrialFree
Free
Personal use
- Remote access
- 1 session at a time
- Basic features
- Community support
Remote Access
$24.9/month
Individuals
- 3 devices
- 1 user
- File transfer
- Mobile access
Business
$50.9/month
Small teams
- 200 devices
- 3 users
- Branding
- Reporting
Premium
$112.9/month
Large teams
- 300 devices
- 15 users
- Mass deployment
- Integration APIs
Reviews
4.6/5
Across 15,579 verified user reviews on Capterra, G2, SourceForge
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TeamViewer FAQ
What is TeamViewer?
TeamViewer is a digital work platform providing fast and secure remote access and support. It connects people, places, and devices for remote work scenarios across personal and enterprise use cases.
What features does TeamViewer offer?
TeamViewer provides remote access and support, device management, Digital Employee Experience (DEX) tools, AI-powered issue detection, endpoint automation, and augmented reality tools for industrial workflows.
Is TeamViewer free?
TeamViewer offers a free version for personal use. Professional and Enterprise plans (TeamViewer Tensor) are available for businesses, with add-ons for asset management, mobile device management, and endpoint protection.
Who uses TeamViewer?
TeamViewer serves individuals, SMBs, enterprises, MSPs, and specific industries including automotive, manufacturing, healthcare, finance, retail, logistics, and agriculture. Nonprofits and educational institutions receive a 30% discount.
Source: teamviewer.com