Skip to content
TeamViewer logo

The platform for the digital workplace, enabling seamless remote access, support, and IT management.

Visit Website
Reviews onG2CapterraSourceForge
15579 reviews tracked·5 press mentions

The Bottom Line

Entry price

From $24.9/mo (free plan available)

Biggest pro

Remote access standard

Biggest con

Expensive commercial

TL;DR - TeamViewer

  • Provides secure remote access and control for various devices.
  • Offers proactive IT management, monitoring, and automated problem resolution.
  • Ensures high-level security and scalability for businesses of all sizes.
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms

What is TeamViewer?

Editorial review
TeamViewer is a comprehensive platform designed to facilitate a smooth and efficient digital experience for employees and optimize IT operations. It offers robust remote access and support capabilities, allowing users to connect to and control devices from anywhere, reducing downtime and travel costs. The platform caters to IT professionals, teams, and large enterprises, providing tools for proactive IT management, real-time insights, and automated problem resolution. Beyond basic remote control, TeamViewer includes features like Digital Experience Management (DEX) for monitoring endpoint environments, identifying compliance drifts, and automating fixes. It also offers powerful add-ons such as Asset Management, Mobile Device Management, Device Monitoring, and Endpoint Protection, ensuring a secure and well-managed IT infrastructure. TeamViewer emphasizes high-level security, evidenced by its BitSight Security Rating and various certifications, making it a trusted solution for businesses and organizations worldwide, including non-profits and educational institutions.

Available on: Web, Windows, macOS, Linux, iOS, Android

Pros & Cons

Pros

  • Remote access standard
  • Multi-platform
  • Good features
  • Unattended access
  • Reliable

Cons

  • Expensive commercial
  • False commercial detection
  • Connection issues reported
  • Subscription model
  • Better free alternatives

Ratings Across the Web

4.6(15,579 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Remote desktop accessScreen sharingFile transferCross-platformUnattended accessMeeting hosting

Pricing Plans

Free Trial

Free

Free

Personal use

  • Remote access
  • 1 session at a time
  • Basic features
  • Community support

Remote Access

$24.9/month

Individuals

  • 3 devices
  • 1 user
  • File transfer
  • Mobile access

Business

$50.9/month

Small teams

  • 200 devices
  • 3 users
  • Branding
  • Reporting

Premium

$112.9/month

Large teams

  • 300 devices
  • 15 users
  • Mass deployment
  • Integration APIs

Reviews

4.6/5

Across 15,579 verified user reviews on Capterra, G2, SourceForge

Add your hands-on experience to help the next buyer.

Best TeamViewer Alternatives

Top alternatives based on features, pricing, and user needs.

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Explore More

TeamViewer FAQ

What is TeamViewer?

TeamViewer is a digital work platform providing fast and secure remote access and support. It connects people, places, and devices for remote work scenarios across personal and enterprise use cases.

What features does TeamViewer offer?

TeamViewer provides remote access and support, device management, Digital Employee Experience (DEX) tools, AI-powered issue detection, endpoint automation, and augmented reality tools for industrial workflows.

Is TeamViewer free?

TeamViewer offers a free version for personal use. Professional and Enterprise plans (TeamViewer Tensor) are available for businesses, with add-ons for asset management, mobile device management, and endpoint protection.

Who uses TeamViewer?

TeamViewer serves individuals, SMBs, enterprises, MSPs, and specific industries including automotive, manufacturing, healthcare, finance, retail, logistics, and agriculture. Nonprofits and educational institutions receive a 30% discount.

Guides & Articles