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TeamViewer

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The platform for the digital workplace, enabling seamless remote access, support, and IT management.

ProductivityCustomer SupportSecurity
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Coverage fromTechRadarVentureBeat
15579 reviews tracked·8 press mentions

The Bottom Line

Entry price

From $24.9/mo (free plan available)

Biggest pro

Remote access standard

Biggest con

Expensive commercial

TL;DR - TeamViewer

  • Provides secure remote access and control for various devices.
  • Offers proactive IT management, monitoring, and automated problem resolution.
  • Ensures high-level security and scalability for businesses of all sizes.
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms

What is TeamViewer?

Editorial review
TeamViewer is a comprehensive platform designed to facilitate a smooth and efficient digital experience for employees and optimize IT operations. It offers robust remote access and support capabilities, allowing users to connect to and control devices from anywhere, reducing downtime and travel costs. The platform caters to IT professionals, teams, and large enterprises, providing tools for proactive IT management, real-time insights, and automated problem resolution. Beyond basic remote control, TeamViewer includes features like Digital Experience Management (DEX) for monitoring endpoint environments, identifying compliance drifts, and automating fixes. It also offers powerful add-ons such as Asset Management, Mobile Device Management, Device Monitoring, and Endpoint Protection, ensuring a secure and well-managed IT infrastructure. TeamViewer emphasizes high-level security, evidenced by its BitSight Security Rating and various certifications, making it a trusted solution for businesses and organizations worldwide, including non-profits and educational institutions.

Available on: Web, Windows, macOS, Linux, iOS, Android

how we evaluateSourceteamviewer.com ↗

Pros & Cons

Pros

  • Remote access standard
  • Multi-platform
  • Good features
  • Unattended access
  • Reliable

Cons

  • Expensive commercial
  • False commercial detection
  • Connection issues reported
  • Subscription model
  • Better free alternatives

Ratings Across the Web

4.6(15,579 reviews)

TeamViewer holds an aggregate rating of 4.6 out of 5 from 15,579 reviews across G2, Capterra and SourceForge, last checked March 18, 2026.

G23,852 reviews
4.5/5
Capterra11,607 reviews
4.6/5
SourceForge120 reviews
4.7/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Remote desktop accessScreen sharingFile transferCross-platformUnattended accessMeeting hosting

Pricing Plans

Free Trial

Pricing checked Aug 23, 2026

Free

Personal use

  • Remote access
  • 1 session at a time
  • Basic features
  • Community support

Remote Access

$24.9/month

Individuals

  • 3 devices
  • 1 user
  • File transfer
  • Mobile access

Business

$50.9/month

Small teams

  • 200 devices
  • 3 users
  • Branding
  • Reporting

Premium

$112.9/month

Large teams

  • 300 devices
  • 15 users
  • Mass deployment
  • Integration APIs
Calculate your costView full pricing

Is TeamViewer worth the price?

65/100

TeamViewer's pricing is on the expensive side, especially for individual users at $24.90/month for 'Remote Access' which is quite high for basic remote functionality.

The 'Business' tier at $50.90/month offers better value for small teams needing more features and users, but still feels premium. It's best for businesses prioritizing robust, secure remote access and IT management, willing to pay for a well-established solution.

Hidden Costs & Gotchas

All plans billed annually, no monthly option

Feature limitations on lower tiers

Potential for additional user licenses

Integration APIs only on Premium

How TeamViewer Compares to Competitors

Compared to AnyDesk, which offers a 'Solo' plan around $10.99/month, TeamViewer's 'Remote Access' at $24.90/month is significantly more expensive for a single user. Splashtop Business Access starts around $5/month, making TeamViewer's entry-level pricing quite high for similar core remote access features.

Reviews

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4.6/5

Across 15,579 verified user reviews on Capterra, G2, SourceForge

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Best TeamViewer Alternatives

Top alternatives based on features, pricing, and user needs.

Zoom logo
ZoomFreemium

Connect, communicate, and collaborate with HD video meetings

3.7
Parsec logo
ParsecFreemium

Seamless 4K remote desktop with near-zero latency for work and gaming.

4.7
See all productivity tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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TeamViewer FAQ

How does TeamViewer support IT professionals in managing digital workplaces?

TeamViewer provides tools for proactive IT management, real-time insights, and automated problem resolution. It also includes Digital Experience Management (DEX) for monitoring endpoint environments, identifying compliance drifts, and automating fixes, which helps optimize IT operations.

What kind of user benefits most from TeamViewer's features?

TeamViewer is designed for IT professionals, teams, and large enterprises that require robust remote access and support capabilities. It is also a trusted solution for businesses, non-profits, and educational institutions worldwide, particularly those needing secure and well-managed IT infrastructure.

How is TeamViewer priced?

TeamViewer is available on a free tier, offering basic functionality. For more extensive usage and advanced features, users can subscribe to one of its paid plans.

What are the primary limitations or trade-offs when choosing TeamViewer?

TeamViewer's commercial version can be expensive, and some users have reported issues with false commercial detection and occasional connection problems. Additionally, it operates on a subscription model, and there are better free alternatives available for basic remote access needs.

Can TeamViewer be used for asset management and mobile device control?

Yes, TeamViewer offers powerful add-ons such as Asset Management and Mobile Device Management. These features allow for comprehensive management of IT infrastructure, including monitoring and securing various devices.

How does TeamViewer compare to Zoom for remote support and access?

TeamViewer is primarily a comprehensive platform for remote access, support, and IT management, focusing on controlling devices from anywhere and optimizing IT operations. While Zoom offers screen sharing and remote control features, its core strength lies in video conferencing and collaboration.

Source: teamviewer.com

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