TL;DR - Front
- Shared inbox for team collaboration
- Email, SMS, and social in one place
- Workflow automation and assignments
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms
Pros & Cons
Pros
- Great collaboration
- Email-like UX
- Strong automation
Cons
- Expensive for small teams
Ratings Across the Web
4.5(2,755 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Shared inboxEmail collaborationCRM featuresAnalyticsAutomationsIntegrations
Pricing Plans
Free TrialStarter
$25
- Up to 10 seats
- Shared inbox and ticketing
- AI Topics
- Basic analytics
- Knowledge base
Professional
$65
- Up to 50 seats
- Omnichannel support
- 20 automation rules
- Advanced analytics
- SSO and SCIM
Enterprise
$105
- Unlimited seats
- Multi-language knowledge base
- Custom roles
- AI Copilot included
- Unlimited macros
About Front
By Toolradar Team·
Front is a customer communication platform that brings email, social, and messaging into a shared inbox. Collaborate on customer messages with internal comments and assignments. Automate workflows to route messages and respond faster. Analytics show team performance and customer satisfaction. Integrations with CRM and tools you already use. Turn chaos into streamlined communication for support, sales, and success teams.
How we evaluate tools →Source: front.com
Reviews
Be the first to review Front
Your take helps the next buyer. Verified LinkedIn reviewers get a badge.
Write a reviewBest Front Alternatives
Top alternatives based on features, pricing, and user needs.
ZendeskPaid
Complete customer service solution
FreshdeskFreemium
Intuitive customer support software
IntercomPaid
AI-first customer service platform
AGENCYMATEFreemium
An all-in-one platform for insurance and financial services agents to manage customer lifecycles.
BodhiFreemium
Automated customer experience and operations management for solar businesses.
CoachAccountablePaid
Empower coaches to deliver exceptional programs, attract more clients, and drive client results.
AhsuiteFreemium
Build AI-powered client portals to centralize communication, files, and projects.
CustomerSuccessBoxFreemium
CustomerSuccessBox
Explore More
Front FAQ
What is Front?
Collaborative inbox for teams handling high-volume communication.
Source: front.com