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TL;DR - Front
- Shared inbox for team collaboration
- Email, SMS, and social in one place
- Workflow automation and assignments
Pricing: Paid only
Best for: Enterprises & pros
Score: 85/100
Pros & Cons
Pros
- Great collaboration
- Email-like UX
- Strong automation
Cons
- Expensive for small teams
Key Features
Shared inboxEmail collaborationCRM featuresAnalyticsAutomationsIntegrations
Pricing Plans
Free TrialStarter
$25
- Up to 10 seats
- Shared inbox and ticketing
- AI Topics
- Basic analytics
- Knowledge base
Professional
$65
- Up to 50 seats
- Omnichannel support
- 20 automation rules
- Advanced analytics
- SSO and SCIM
Enterprise
$105
- Unlimited seats
- Multi-language knowledge base
- Custom roles
- AI Copilot included
- Unlimited macros
About Front
By Toolradar Team·
Front is a customer communication platform that brings email, social, and messaging into a shared inbox. Collaborate on customer messages with internal comments and assignments. Automate workflows to route messages and respond faster. Analytics show team performance and customer satisfaction. Integrations with CRM and tools you already use. Turn chaos into streamlined communication for support, sales, and success teams.
How we evaluate tools →Source: front.com
Reviews
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Front FAQ
What is Front?
Collaborative inbox for teams handling high-volume communication.
Source: front.com