Email marketing software lets you build email lists, create campaigns, and automate communications with subscribers and customers. Despite being one of the oldest digital marketing channels, email consistently delivers the highest ROI—averaging $36-42 for every dollar spent.
Modern email platforms do far more than send newsletters. They offer visual builders, automation workflows, segmentation, personalization, A/B testing, and analytics. The best platforms also handle transactional emails, SMS, and increasingly, full marketing automation.
The email marketing landscape is bifurcating. Enterprise-focused platforms (Salesforce Marketing Cloud, HubSpot) offer full marketing automation. Creator-focused tools (ConvertKit, Beehiiv) optimize for newsletter businesses. E-commerce platforms (Klaviyo, Drip) specialize in product-driven emails. General-purpose tools (Mailchimp, Brevo) try to serve everyone.