Is Re:amaze worth the price?
Re:amaze offers a competitive pricing structure for e-commerce brands, with its 'Basic' tier at $29/user/month providing a solid foundation of essential customer service tools.
The 'Pro' tier at $49/user/month adds significant value for growing businesses needing multi-brand support and advanced analytics. Overall, the pricing is fair and well-suited for small to medium-sized e-commerce businesses looking for an integrated customer support solution.
Pricing Plans
14-day Free TrialBasic
$29/user/month
- Unlimited email inboxes
- Live chat
- Social media integration
- Chatbots and automation
- Public and internal FAQs
Pro
$49/user/month
- Multiple brands/stores
- Live visitor view
- Advanced reporting
- SMS/VOIP integrations
- Custom hosted domain
Plus
$69/user/month
- Staff performance reporting
- Custom staff roles
- Staff shifts and vacation days
- Live screen-sharing (Peek)
- Customer satisfaction surveys
Hidden Costs & Gotchas
Per-user pricing scales quickly
SMS/VOIP integrations may incur external costs
Advanced features locked in higher tiers
Which Plan Do You Need?
E-commerce startups
Growing online stores
Brands needing unified support
How Re:amaze Compares to Competitors
Compared to Zendesk Support, which starts around $55/agent/month for similar features, Re:amaze's 'Basic' tier at $29/user/month is significantly more affordable. Intercom's pricing is often much higher and more complex, making Re:amaze a more budget-friendly option for e-commerce focused businesses seeking a comprehensive solution without the enterprise-level price tag.
Re:amaze Pricing FAQ
How much does Re:amaze cost?
Re:amaze starts at $29/user/month on the Basic plan. It offers 3 paid tiers ranging from $29/user/month up to $69/user/month.
Does Re:amaze have a free plan?
Re:amaze does not offer a permanent free plan. However, a free trial is available for 14 days.
Does Re:amaze offer a free trial?
Yes, Re:amaze offers a free trial lasting 14 days. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Re:amaze paid plan?
The cheapest paid plan for Re:amaze is "Basic" at $29/user/month. Key features include: Unlimited email inboxes, Live chat, Social media integration.
Is there a cheaper alternative to Re:amaze?
Yes. Popular alternatives to Re:amaze include Zendesk, Freshdesk. Free alternatives include Freshdesk. Compare them side-by-side on Toolradar.
How much does Re:amaze cost for a team of 10?
For a team of 10 users on the Basic plan, Re:amaze costs about $290/month, or $3,480/year. Larger teams may qualify for volume discounts on annual billing.
Cheaper alternatives to Re:amaze
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
