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Klaviyo Pricing 2026

Plans, hidden costs, and alternatives compared

Reviews on G2 Capterra
3 plans tracked Updated Oct 2026

Cite this data: Toolradar, Klaviyo pricing verified Oct 2026, toolradar.com/tools/klaviyo/pricing

Klaviyo starts at $20/month on the Email plan.

Verified Oct 2026 from the official pricing page.

Is Klaviyo worth the price?

Good value

Klaviyo offers a genuinely useful free tier (250 contacts, 500 emails/mo) but costs escalate rapidly with list growth, from $30/mo at 1,000 contacts to $150/mo at 10,000 and $1,380/mo at 100,000.

Since February 2025, billing is based on total active profiles (not just emailed contacts), which effectively raised prices for most users.

Pricing Plans

Free

  • 250 active profiles
  • 500 email sends/month
  • 150 SMS credits/month

Email

$20/month

  • 500+ profiles
  • 10x email sends per profile
  • 150 free SMS credits

Email + SMS

From $35

  • All Email features
  • SMS messaging
  • Automation workflows

Hidden Costs & Gotchas

Since Feb 2025, you pay for ALL active profiles, not just contacts you email. Imported but unengaged contacts still count toward billing

SMS credits are separate and do not roll over month-to-month, unused credits are lost

International SMS costs 5-12 credits per message vs 1 credit for US, dramatically increasing costs for global audiences

Spending over $10,000/mo forces you into Klaviyo One enterprise tier with a mandatory 20% premium

Advanced add-ons are expensive

Marketing Analytics ($100/mo), Customer Agent AI ($140/mo), Helpdesk ($185/mo)

How Klaviyo Compares

E-commerce store with 10,000 email contacts, email-only plan

Klaviyo $150/mo
Mailchimp $100/mo
Brevo $25/mo
Omnisend $115/mo

Which Plan Do You Need?

Early-stage e-commerce stores → Free (up to 250 contacts)

Includes segmentation, automation, AI tools, and 150 SMS credits, more generous feature set than most competitors free tiers

Growing Shopify stores with 1K-10K contacts → Email plan ($30-$150/mo)

Best-in-class Shopify integration, predictive analytics, and 10x contact email sending limits make it the default choice for Shopify merchants

Omnichannel e-commerce brands → Email + SMS ($45-$165/mo at 1K-10K contacts)

Unified email + SMS + push in one platform avoids managing separate SMS providers, the $15/mo SMS add-on is reasonable at lower tiers

Our Recommendation

Worth it if...

You run a Shopify store and rely on advanced segmentation, abandoned cart flows, and predictive analytics, Klaviyo ROI typically justifies the premium for e-commerce

Skip if...

Your list exceeds 25,000 contacts and you primarily send newsletters, Brevo or Mailchimp offer far better value for high-volume, low-complexity email marketing

Negotiation tips

Annual contracts can yield 10-15% discounts at higher tiers. Clean your list aggressively before each billing cycle since all active profiles count, suppressing unengaged contacts directly reduces your bill.

How Klaviyo compares

3 of 6 direct competitors offer a free plan.

ToolStarting priceFree plan
Klaviyo$20/month, billing unit not specifiedYes
ActiveCampaign$15/month, billing unit not specifiedNo
Mailchimp$13/month, billing unit not specifiedYes
HubSpot$15/seat/monthYes
Customer.io$100/month, billing unit not specifiedNo
Omnisend$16/month, billing unit not specifiedYes
Drip$39/month, billing unit not specifiedNo

Klaviyo Pricing FAQ

How much does Klaviyo cost?

Klaviyo starts at $20/month on the Email plan. It offers 2 paid tiers ranging from $20/month to $35/month. A free plan is also available.

Does Klaviyo have a free plan?

Yes. Klaviyo offers a free plan called "Free". It includes: 250 active profiles, 500 email sends/month, 150 SMS credits/month.

What is the cheapest Klaviyo paid plan?

The cheapest paid plan for Klaviyo is "Email" at $20/month. Key features include: 500+ profiles, 10x email sends per profile, 150 free SMS credits.

What are alternatives to Klaviyo?

Alternatives to Klaviyo include ActiveCampaign, Mailchimp, HubSpot, Customer.io. ActiveCampaign starts at $15/month, billing unit not specified; Mailchimp starts at $13/month, billing unit not specified; HubSpot starts at $15/seat/month.

Klaviyo alternatives

Direct competitors. Starting prices match the table above.

Sources

  • Official Klaviyo pricing: klaviyo.com/pricing (verified Oct 2026)
  • Cite this data: Toolradar, Klaviyo pricing verified Oct 2026, toolradar.com/tools/klaviyo/pricing
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