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Comm100 Pricing 2026

Plans, hidden costs, and alternatives compared

Prices last confirmed on Nov 2, 2026 on comm100.com. Same data as Markdown or JSON.

Reviews on G2 Capterra
3 plans tracked Updated Nov 2026

Cite this data: Toolradar, Comm100 pricing verified Nov 2026, toolradar.com/tools/comm100/pricing

Comm100 starts at $39/agent/month on the Live Chat Startup plan.

Verified Nov 2026 from the official pricing page.

Is Comm100 worth the price?

Fair value

The Ultra plan (custom pricing) is where Comm100 genuinely differentiates: on-premise deployment is rare in the live chat market and critical for organizations with strict data residency requirements.

Comm100 strength lies in its enterprise features and compliance capabilities, not in price competitiveness for small teams.

Pricing Plans

Free Trial

Live Chat Startup

$39 / agent/month

  • Full widget customization
  • Multi-language chat
  • Canned messages
  • 1 chat campaign
  • Basic reporting

Live Chat Plus

$69 / agent/month

  • Everything in Startup
  • Chat routing
  • Audio-video chat
  • Chat wrap-ups
  • Unlimited campaigns
  • Advanced reporting

Live Chat Ultra

Contact us

  • Everything in Plus
  • Advanced chat routing
  • Screen sharing
  • Agent shift management
  • Dynamic chat campaigns
  • Custom reporting

Hidden Costs & Gotchas

The Startup plan has limited data storage (12 months). If you need historical chat transcripts beyond 12 months, you must upgrade to Plus or Ultra (24 months).

Multiple campaigns (different chat buttons/rules for different pages) require the Plus plan. Startup only supports a single campaign configuration.

Advanced reporting, custom variables, and dynamic campaigns are Ultra-only features with custom pricing, you cannot access detailed analytics on Startup or Plus.

On-premise deployment (Comm100 key differentiator) is only available on the Ultra plan at custom enterprise pricing. There is no self-hosted option at lower tiers.

Chatbot and omnichannel capabilities (email, social, SMS) appear to be separate products or add-ons, not included in the base live chat pricing.

How Comm100 compares

Starting price from each tool's published plans.

Starting price and free plan: Comm100 and its direct competitors
Tool Starting price Free plan
Comm100 $39/agent/month No
Zendesk $25/seat/month No
Intercom $29/month, billing unit not specified No
Salesforce $25/user/month No
Trengo $299/month, billing unit not specified No
Freshdesk $19/agent/month No
Zoona AI $16/seat/month No

Comm100 Pricing FAQ

How much does Comm100 cost?

Comm100 starts at $39/agent/month on the Live Chat Startup plan. It offers 2 paid tiers ranging from $39/agent/month to $69/agent/month.

Does Comm100 have a free plan?

Comm100 does not offer a permanent free plan. A free trial is available for 15 days.

Does Comm100 offer a free trial?

Yes. Comm100 offers a free trial lasting 15 days.

What is the cheapest Comm100 paid plan?

The cheapest paid plan for Comm100 is "Live Chat Startup" at $39/agent/month. Key features include: Full widget customization, Multi-language chat, Canned messages.

What are alternatives to Comm100?

Alternatives to Comm100 include Zendesk, Intercom, Salesforce, Trengo. Zendesk starts at $25/seat/month; Intercom starts at $29/month, billing unit not specified; Salesforce starts at $25/user/month.

How much does Comm100 cost for a team of 10?

For 10 users on the Live Chat Startup plan, Comm100 is $390/month, or $4,680/year, at the published per-user rate.

Comm100 alternatives

Direct competitors. Starting prices match the table above.

Sources

  • Official Comm100 pricing: comm100.com/pricing (verified Nov 2026)
  • Cite this data: Toolradar, Comm100 pricing verified Nov 2026, toolradar.com/tools/comm100/pricing
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